--- title: "Itilite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Itilite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Itilite is a good fit for you!" source_url: "https://www.softwareadvice.com/travel-agency/itilite-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Travel Management Software](https://www.softwareadvice.com/travel-management/) / [Itilite](https://www.softwareadvice.com/travel-agency/itilite-profile/) / Itilite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/travel-agency/itilite-profile/) Reviews [Alternatives](https://www.softwareadvice.com/travel-agency/itilite-profile/alternatives/) # Itilite User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 84 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 51 reviews (61%) - 4 stars: 25 reviews (30%) - 3 stars: 5 reviews (6%) - 2 stars: 2 reviews (2%) - 1 star: 1 reviews (1%) ### Most mentioned pros - every time of filling a expense this give a potion of new report to link which will help a lot to me in a fever of clarify the expenses in a one row . - Expense report, expense management and approval workflow is the best - The best thing about Itilite is that it helps make the travel booking process highly smooth. ### Most mentioned cons - Itilite doesn't Book hotels from own end they use third party app which creates lots of difficulty while check in - Still some option are not very clear, especially when you want to claim the domestic travel expense. - Booking difficulties i.e. issues faced for seat selection at the time of booking.2. ## Itilite customer reviews Showing reviews 1-25 of 84 (page 1). ### Easy documentation - Overall rating: 4/5 - Reviewer: Avinash S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fine #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros It was very easy for the documentation of my travel details which was required for the claim. #### Cons Still some option are not very clear, especially when you want to claim the domestic travel expense. --- ### Easy to Use - Overall rating: 5/5 - Reviewer: Vineet V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Im rating this app out of 10 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software and its application version both are user friendly and easy to use. #### Cons This software is very helpful to track expenses. --- ### Good system but full of bugs - Overall rating: 3/5 - Reviewer: Dharmatejam B. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Average experience #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use. Conceptually strong. Flexible #### Cons Its full of bugs. They expect the customers to test the system and report --- ### One Stop solution to Corporate Travels - Overall rating: 5/5 - Reviewer: Chetan R. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy booking Easy options Browse Quick changes in travel plan #### Cons Not much until now May be add a interface to store webchein passes and also pay for webcheckin in app itself --- ### Experience with Itilite - Overall rating: 4/5 - Reviewer: Subodh R. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy access .. Daily updation .. Easy to control #### Cons After submition not able to download documents --- ### Itilite- the best travel management tool - Overall rating: 4/5 - Reviewer: Mohit G. - Verified reviewer: Yes - Industry: E-Learning - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of options, easy UI Very very easy user flow #### Cons Mobile view could be improved, more options could be included --- ### Itilite is a good platform among the available options - Overall rating: 4/5 - Reviewer: Dheeraj D. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is decent #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Selecting a flight is quite easy Adding other guests is super easy Rates are very competitive #### Cons Getting Hotel booking voucher was a tough task even post approval and booking The skill level of customer care is not up to the mark at times. --- ### Okay Experience - Overall rating: 4/5 - Reviewer: Eshesh G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Okay experience so far, not delightful though #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Expense report, expense management and approval workflow is the best #### Cons The booking options shown have pricing higher than other aggregators across the industry, hence need to work on multiple filters, response of the refresh and request creation and pricing options for flights and hotels. --- ### Low response website - Overall rating: 4/5 - Reviewer: Rahul S. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall good but not reliable in view of booking, we have to follow up #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Essy to use good tools for corporate Some time working fast but not always #### Cons Some time much delay need to call and follow up many time --- ### Its a good product with a room for improvement. - Overall rating: 4/5 - Reviewer: Roshan T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Its a good software which we can use to track expenses and get the reimbursements. #### Cons Its a bit clunky to use for a new user. There is a little learning curve. UX can be improved. --- ### User Review - Overall rating: 4/5 - Reviewer: Sonam K. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros User Friendly. Easy to understand for new user. #### Cons 1. Booking difficulties i.e. issues faced for seat selection at the time of booking.2. Creating multiple trips for the same route multiple times. --- ### fantastic app - Overall rating: 5/5 - Reviewer: gurpreet k. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the software is very good to use and very smooth tools to Reiumbursement #### Cons ittilte give me a opportunities to track my expenses in one go with smooth tools the user interface is very much good I can check my report in very decent and easy to understanding way #### Reasons for switching to Itilite that was not upto the mark --- ### Simple and pretty tool for fast expense tracking/reimbursements - Overall rating: 5/5 - Reviewer: Biswaroop B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty good taking into account what itilite promises to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked how pretty and intuitive the UX was, took me less than < 5 mins to file the first expense report regarding reimbursement to my company. Also like the draft functionality it presents for reports. #### Cons Nothing as such, maybe we can have an API for this to control all tracking and approvals programmatically? --- ### Awesome app - Overall rating: 5/5 - Reviewer: Asif K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to access app on mobile and computer as well #### Cons Everything was exceptional, couldn't find any negative things --- ### Itilite Overall User Review - Overall rating: 4/5 - Reviewer: Himanshu S. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good and sustained #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly software and simple interface #### Cons Options in international travel are limited and not price competitive --- ### Experience the Best - Overall rating: 5/5 - Reviewer: Jhontu M. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A very friendly customer care and easy portal where customers have good options to explore. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Process is very customer friendly and customer care guidance. #### Cons I haven't faced any so nothing. Overall it was all Pros no cons. --- ### Very beautiful design app easy to use - Overall rating: 5/5 - Reviewer: Vaibhav P. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No aprroval needed this feature like most #### Cons Best software Good for save expences best product --- ### Why to Switch towards Itillite for your Expenses report - Overall rating: 5/5 - Reviewer: Himanshu D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its helps in easily manage expense reports of Employees #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, Interface is something which anyone using first time will not face any issues. #### Cons Haven't found something till now which I don't like in the components of Platform I am using. --- ### Easy to use expense reimbursement tool - Overall rating: 5/5 - Reviewer: Krishna D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It's pretty easy to use Itilite when compared to the other products that I have used in the past. #### Cons Not a power user to talk about any cons. --- ### Itilite Experience - Overall rating: 4/5 - Reviewer: Neil D. - Verified reviewer: Yes - Industry: Automotive - Company size: 5001-10000 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's simple to use and doesn't lag or have any software issues. #### Cons The hotel options that are provided and the prices shown. OTAs often have lesser pricing --- ### Review - Overall rating: 5/5 - Reviewer: manoj s. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease and assistance in case of any issue #### Cons Hotel's option = some time we get hotels where quality standards are not good --- ### Best App For Expense Reimbursement - Overall rating: 4/5 - Reviewer: Aditya R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its very easy app to use. Like this alot. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros East to use, for espense no further approvals required of manager & cover all expense in one app and can tract all reports easily #### Cons Software is very good, but while uploading any Invoice it ask invoice date i dont think its required as while we attach bill every details in is there. #### Reasons for switching to Itilite Its our organizations decision --- ### Review - Overall rating: 5/5 - Reviewer: Yogesh N. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to login and use. its shows all possible options #### Cons All good. If possible, make shorter to booking --- ### Review on the travel experience - Overall rating: 5/5 - Reviewer: Siddhant L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Easy to use2. Cost efficient3. Great customer support #### Cons I just felt that the software was lagging while changing any interface. --- ### Itilite Experience - Overall rating: 5/5 - Reviewer: Vishnu V. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Experience is good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's user friendly and it's very easy to create expenses for reimbursement. I like that I get instant updates about reimbursement. #### Cons Can come up with corporate card integration, any reward system etc ## More reviews [Next reviews](https://www.softwareadvice.com/travel-agency/itilite-profile/reviews/?page=2) --- Itilite Reviews, Pros and Cons - 2026 Software Advice