--- title: "Regiondo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Regiondo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Regiondo is a good fit for you!" source_url: "https://www.softwareadvice.com/travel-agency/regiondo-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / [Regiondo](https://www.softwareadvice.com/travel-agency/regiondo-pro-profile/) / Regiondo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/travel-agency/regiondo-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/travel-agency/regiondo-pro-profile/alternatives/) # Regiondo User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 54 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 3.8/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 30 reviews (56%) - 4 stars: 14 reviews (26%) - 3 stars: 4 reviews (7%) - 2 stars: 3 reviews (6%) - 1 star: 3 reviews (6%) ### Most mentioned pros - At the moment Regiondo is an excellent fit for our business model since it has answers for all the challenges we had - live availability, guides can use it from their mobiles and have all the needed information, used as a payment gateway even for customized tours. - Everything is great and our work has been made easier! - I have increased visits and winetours to my Winery and better organized the hospitality work. ### Most mentioned cons - The booking system did not work and we lost loads of bookings and eventually turned it off and went back to our previous supplier. - Taking a percentage fee after each booking with no maximum amount per month is honestly not something I can agree on in principle, especially considering that in our plan we paid around 3.5% after every booking done through our own website, plus a fixed fee of EUR .50 per each ticket sold, plus monthly fee, plus cancellation fees sometimes, plus there was even a fee for receiving bookings from OTA's -- the total of this was around 5 to 7 percent of our total revenue that we paid in fees per month. - Oh, and invoices are very hard to understand. ## Regiondo customer reviews Showing reviews 1-25 of 54 (page 1). ### Just perfect - Overall rating: 5/5 - Reviewer: Annette P. - Verified reviewer: Yes - Product usage: Used unspecified for less than 12 months - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered The service is perfect for our needs and we are very happy about the collaboration with Regiondo. In fact we are "just" a small manufacturer for marmelade, mustard and BQQ-sauce, we wanted to show our (potential) customers, who we are, what we are doing and how we do it. So we were searching for a partner who provides us the best service and help us to promote our tour through our company. We got some new customers who even did not know before that we do exist. They just found us by a search with Region, what they can do in the area we belong to. We can highly recommend Regiondo. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros The service is great. Regionda helps even small companies to get known in a wide area. #### Cons We have no cons about Regiondo. #### Vendor response Thanks for the great review! We are always happy to hear that our customers are satisfied with our service. Replied May 2016 --- ### As a regiondo it changed a part of my working day - Overall rating: 5/5 - Reviewer: Cristina V. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Regiondo SW is great so far. The remote assistance is fast and precise. I have increased visits and winetours to my Winery and better organized the hospitality work. I recommend everyone try. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Today, using Regiondo SW, I spend less time on the phone and on the PC, to answer customer inquiries. #### Cons I don't like the cancellation procedure. If the customer books and then cancels or changes experience, my Winery/ Company must pay the commissions in full even if the visit is canceled by the customer --- ### Regiondo ? try and error - Overall rating: 3/5 - Reviewer: Lukas H. - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered With all the Problems I had within the first half year i quit my contract. They were not understanding at all why. Wouldn't recommend it for beginners with booking tools. They cover a wide variety of tools. I think they just keep creating but aren´t improving. If i wanted Regiondo to work successfully for my needs I​ needed to​ be in contact with the support all the time. And the Support is really couldn´t solve some of my problems so they give up and just let me wait for answers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The Design tool and the communicating tools to contact customers. #### Cons Customer Support The amount the charge Implementing into the Website took over 1 month. It happened a couple of times it stopped working so no customer could book. The API Connection was try and error some OTA´s did manage to implement​ some did not. So, in the end,​ it didn´t help saving time at all. --- ### Europlan - Overall rating: 5/5 - Reviewer: Marco B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Online reservation. Sending notes to the guest. #### Cons Something to pbe upgradd: - Partial refunds - Reservation changes, when there is a change of reservation is not possible to refund or take the difference. - Availability modification, har to close a date using the calender. --- ### good service, good company - Overall rating: 5/5 - Reviewer: nicola g. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is easy, complete and much easy for our client #### Cons how it's easier than other product online --- ### Must Have tool - Overall rating: 5/5 - Reviewer: Paolo R. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered We promote an experience. And this experience starts with a booking. It must be over the top, and Regiondo actually is there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Probably the best booking system in the market. Many features and designed on real customer's needs. Cannot imagine to work without #### Cons A bit expensive but quality is an investment not a cost. The mobile version should be enhanced a bit further --- ### Great product, assisted by great staff - Overall rating: 5/5 - Reviewer: Alberto B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is the best software for our business, we do cooking classes, I can easily manage all booking, calendar, coupons, changes, notifications to clients, a lot of things that before were taking a lot of energy and time and did not allow us to concentrate on the core business. The integration with Api is the most important for us to manage the many sale channels where we are promoting our products #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It looks to be made just for me, furthermore it gave us the possibility to do even more of what we thought we need, improving our possibilities and make our business stronger and more profitable. It was our best choice of 2018 over all! #### Cons the fact that my competitors may discover it! --- ### An amazing software! Gamechanging - Overall rating: 5/5 - Reviewer: James A. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The software is very easy to use when you get used to it, it is very efficient and I felt like it made a big difference on bookings :) #### Cons The only thing i did not like is that when clients are asked to put in there phone number it is not mandatory to put in there country code, a number without a country code is there for nothing. --- ### Product recommended to most users. - Overall rating: 5/5 - Reviewer: Dario B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. in general the product is a good product, it allows you to do almost everything you need; could improve in some respects, but in principle it already works very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Product well done, simple and intuitive in programming and easy in daily use. Excellent Italian assistance. #### Cons Problems on multi-user mail and often all users receive emails not addressed to them. The smartphone app would have to be reviewed --- ### A must-have for selling tickets online - Overall rating: 5/5 - Reviewer: Maria M. - Product usage: Used daily for less than 12 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered If you want to sell your tickets online and need a system that is quickly installed - don't look any further! Regiondo Pro is easy to use, even for newbies that don't have much experience with CMS, the system is self-explanatory. The support is terrific, you get fast solutions for your questions and problems. What I like most about Regiondo Pro is that they are constantly improving it, there are always new features available that simplify our workflow. I would highly recommend Regiondo Pro for every business that wants to sell tickets online. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy-to-use Great Support #### Vendor response Thanks a lot for the positive review. We are very glad to hear that our customers are happy with our product. Replied October 2016 --- ### Non acquistare Regiondo! - Overall rating: 2/5 - Reviewer: Elena F. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Grandissime perdite di tempo, malfunzionamenti che seppur segnalati non vengono risolti neppure a distanza di un anno. Percentuale del 2% sulle transazioni oltre a canone e commissione di utilizzo. Costo ingiustificato dato il malservizio offerto #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros L’assistenza di una persona in particolare che nonostante i drammatici disservizi riscontrati ha continuato a metterci la faccia cercando di mediare affinché non scegliessimo le vie legali #### Cons Continui malfunzionamenti. Ad es è da più di un anno che il campo telefono di chi si iscrive non viene importato correttamente. Dato per noi fondamentale. Da un anno segnaliamo in bug e ancora non è stato risolto. Stessa cosa con cod fisc per la fatturazione #### Reasons for switching to Regiondo Credevo di avere un prodotto piu automatizzato che ci facesse perdere meno tempo --- ### Gutes Produkt. - Overall rating: 5/5 - Reviewer: Andreas H. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Die Möglichkeit die Tickets über einen Kalender zu verwalten und dafür unterschiedliche Sales Channels benutzen zu können. #### Cons Wenn Umbuchungen wichtig werden dann wäre es gut wenn man auch den Gästen die über einen Sales Channel gebucht haben einen Änderungsvorschlag oder eine Umbuchung schicken könnten. Das ist noch nicht der Fall. Ausserdem wäre es gut wenn man auf der neuen Version auch direkt Nachrichten über den Kalender an Gäste die über den Sales Channel gebucht haben schicken könnte. Das ist auch noch nicht der Fall. --- ### Sehr gutes Buchungssystem mit hervorragendem Support - Overall rating: 5/5 - Reviewer: Dennis K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Für uns ist die Nutzung des Buchungstools ein großer Gewinn gewesen. Regiondo ist im stetigen Prozess der Weiterentwicklung - das es vielleicht mal kleinere Probleme gibt, bleibt nicht aus. Grundsätzlich klappen bei uns die Buchungen prima und weitere Optimierungen werden mit Sicherheit gut umgesetzt. Die Einbindung in unserer Website hat klasse geklappt. Für die Zukunft wäre es ein unheimlicher Gewinn, wenn man in einem Angebot / Veranstaltung mehrere Orte mit Terminen hinterlegen könnte. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Integration mit anderen Vertriebskanälen.Buchungssystem mit den vielen Bezahlmöglichkeiten.An dieser Stelle auch 5 Sterne an den Support - immer schnell erreichbar und lösungsorientiert zum Ziel. #### Cons Eine Veranstaltung / Kurs mit mehrerer Orten / Terminen hinterlegen. Wir haben viele Zielgruppen mit den gleichen Kursinhalten durch die verschiedenen Orte haben wir von ca. 20 Kursen am Ende um die 70-80 Veranstaltungen (Tendenz steigend, wenn wir noch mehr Kursorte anbieten möchten). Die Abrechnung ist steuerlich sehr undurchsichtig abrechenbar. Ich kann es bei mehrere Buchungen teilweise kaum noch nachvollziehen. #### Reasons for choosing Regiondo Wir hatten den Nutzen, dass es uns vom Thüringer Wald (Regionalverbund) zur Nutzung mit angeboten wurde. --- ### Ottimo sistema di prenotazione - Overall rating: 4/5 - Reviewer: Federica Z. - Verified reviewer: Yes - Industry: Farming - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Per me è la libertà di non dover stare ore di fronte al computer a scrivere mail a clienti che richiedono le visite. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Il sistema automatico di conferma della prenotazione in base alla disponibilità è per me essenziale per non essere legata ai clienti e alle continue mail di richiesta. #### Cons Dovrebbe essere un po' più flessibile, poter cambiare, sostituire o modificare le richieste dei clienti. --- ### je ne comprends pas la question - Overall rating: 4/5 - Reviewer: pierre r. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. tous les paiements se font en ligne par CB, c'est un gain de temps important pour une petite structure comme la notre #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros le paiement en ligne, les réservations en ligne #### Cons il n'y a pas de paiement ANCV. mais il parait que cela va arriver --- ### Piccola impresa - Overall rating: 4/5 - Reviewer: Saverio M. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Mi son trovato bene e sono contento del suo utilizzo a parte qualche bug come espresso sopra. Per il mio volume di affari è decisamente un pò oneroso e non nascondo che sto valutando anche delle alternative per contenere i costi nonostante mi trovi benissimo con Regiondo. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Comodità nel gestire le prenotazioni e configurare le attività. #### Cons Ci sono stati dei bug con il react widget non segnalati per tempo e questo mi ha messo in difficoltà perdendo un pò di prenotazioni e ricevendo una recensione negativa. #### Reasons for choosing Regiondo Con la demo mi sono trovato subito a mio agio #### Reasons for switching to Regiondo Ho avuto dei grossi problemi con i pagamenti online. --- ### Once you're into, you got a nice to handle system - Overall rating: 4/5 - Reviewer: Eliane D. - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered in case of any questions the friendly customer service provides quick help it's easy to implement in my own website #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Vendor response Thanks for the good review! We are always glad to hear that our customers are happy with the booking solution Regiondo Pro. Replied May 2016 --- ### I's easy and simple, understandable for users like me! - Overall rating: 5/5 - Reviewer: Klaus M. - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered It takes a few moments to get the basics after a wile no problem. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thanks for the good review! We are always doing our best to make the booking solution Regiondo Pro even better. Replied May 2016 --- ### Esperienza pessima, deludente. Non è un software ben strutturato. Gratis si, ma non vendibile! - Overall rating: 1/5 - Reviewer: Fabio O. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Software totalmente inutile, il venditore ti fa credere le favore invece è studiato male, il supporto inesistente.Assistenza inutile. Perdi tempo a fare tutto da solo per poi dover investire tempo e denaro in un altro software. Sconsigliatissimo. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros La venditrice, lo fa con passione e crede nel software. Ti fa credere di avere convenienze di gestione che non ha. #### Cons I pagamenti gestiti da loro tramite STRIPE e non hai alcuna visione se devi opporti ad una contestazione.In pratica, se un cliente paga per una prenotazione e poi per un motivo decide di non venire, basta che fa reclamo alla propria banca e vedi sparire i soldi più il costo della contestazione, anche se sul tuo sito è ben evidenziato durante l'ordine che non c'è possibilità di rimborso. #### Vendor response Ciao Fabio, siamo sinceramente dispiaciuti che tu non abbia avuto un'esperienza positiva con Regiondo. Apprezziamo che tu abbia dedicato del tempo nel condividere la tua esperienza e ti ringraziamo del tuo feedback. Purtroppo l'interazione con alcuni CMS, come ad esempio Prestashop, richiede dei tempi di gestione e risoluzione più lunghi da parte dei nostri operatori, causati dai limiti stessi del CMS in questione e anche da logiche d'integrazione differenti. Se dovessi avere bisogno di ulteriore assistenza, non esitare a contattare il nostro servizio clienti. Un Cordiale Saluto, il team di Regiondo Replied September 2023 --- ### Could not get it to work in £ and packages broke every day - Overall rating: 1/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Moving to Regiondo was a disaster for us. The booking system did not work and we lost loads of bookings and eventually turned it off and went back to our previous supplier. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The booking system looked good and were were told it would support package deals e..g. two activities at a discount. #### Cons The booking system could not do the most basic addition. If someone selected a £30 activity the total came out at £35.64. Regoindo spent weeks trying to make it work without success. Package deals were setup, but kept displaying that they were fully booked. We got it fixed then it broke again, day after day after day. Reports from Regiondo are in Excel in german format with a comma in place of a decimal point, so a UK version of Excel cannot make sense of it. #### Reasons for choosing Regiondo They seemed to be flexible and Regiondo promised us they could sync to Google calendar, but this was not true. #### Reasons for switching to Regiondo We switched because we thought that Regiondo would be more flexible and cheaper. But that did not turn out to be the case. #### Vendor response Hi Mark, We are very sorry to hear that you haven't had a positive experience with Regiondo. We appreciate that you took the time to share your experience and value your feedback. Our team is working hard on improving our system and have already fixed the issues with the currency differences you mentioned. Unfortunately, some use cases connected with integrations with third-party systems, such as Google Calendar require more time to be solved, as they often need to be fixed by our integration partners themselves or depend on the logic of the integration partner. If you do need any further assistance, please feel free to reach out to our customer service team directly. Best regards, Regiondo team Replied September 2022 --- ### Ich bin sehr zufrieden mit dem Portal. - Overall rating: 5/5 - Reviewer: Naldo C. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ich bin froh, dass jemand da ist, der mir hilft was mit der Buchung online. Mit der Digitalisierung wurde für mich ein bisschen kompliziert, da ich mich nicht oder überhaupt nicht damit kennen. Und um so mehr , ist mir wichtig mit Regiondo zu arbeite weil es ist eine sehr große hilf. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Das Service . Wenn ich anrufen und Hilfe brauche werde ich immer freundlichen und mit Geduld geholfen. #### Cons Ich kann nicht sagen, weil wenn ich Frage oder Problem mit dem Portal haben, dann rufe ich einfach an und ich werde freundliche weiße geholfen. --- ### Täuschung im großen Stil - Overall rating: 1/5 - Reviewer: Christian B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Erst dachte ich die können mir Arbeit abnehmen und ich erhalte ein professionelles System, dass mir auch mehr Buchungen einbringt (so der Vertriebssprech), aber die Nachteile: extreme Kosten, schlechte Qualität, undurchsichtige Rechnungen und der schlechte Support (man geht nur auf Nebensächlichkeiten ein ohne die großen Probleme lösen zu wollen) überwiegen alles. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nichts was die Konkurrenz nicht ebenso für sehr viel weniger Geld zu bieten hätte. #### Cons Unübersichtlichkeit: unnötig komplizierte Struktur der Software Kapazitätsplanung: War sehr kompliziert und für mein Business nicht fehlerfrei Feedback-Mails: Konnten nicht geöffnet werden automatisierte Gutscheinversendung: Einige Formatierungen waren total zerschossen und für Kunden unbrauchbar Abrechnung: fehlerhaft und nicht wie vertraglich vereinbart und sehr unübersichtlich (Absicht?) Stripe: Sie übernehmen ungefragt den Zugang zu Stripe, sodass man selber gar keine Einsicht in Stripe hat. Das Recht dazu wollten Sie sich jetzt nach einem Jahr bei mir einholen, natürlich ohne Hinweise was dies soll. #### Reasons for choosing Regiondo Ich war naiv zu glauben sie meinen es ernst und helfen einem bei Problemen und wollen einen nicht bei den Provisionen heimlich bescheißen. #### Vendor response Lieber Christian, Es tut uns wirklich leid, von Ihren Erfahrungen mit Regiondo zu hören. Unser Kundenservice hat sich bereits mit Ihnen in Verbindung gesetzt und wir konnten Ihnen den vollen Betrag zurückerstatten. Ihr Feedback ist für uns sehr wertvoll und wird uns sehr dabei helfen uns zu verbessern. Wenn Sie weitere Unterstützung benötigen, können Sie sich gerne direkt an unseren Kundenservice wenden. Replied August 2022 --- ### Software gut, aber Scan-App nicht hilfreich - Overall rating: 3/5 - Reviewer: Freiherr v. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Für eine Freizeitdestination wie unsere ist Regiondo eine gute Möglichkeit, online-Ticketing zu ermöglichen um so eine andere Gruppe von Besuchern zu erreichen. Die Integration auf der Homepage klappt sehr gut und ist relativ einfach, der Ablauf bei den Buchungen klappt hervorragend und auch die Abrechnung ist zuverlässig. #### Cons Die Scan-Funktion der Regiondo App ist leider seit mehr als 1 Jahr nicht mehr zuverlässig und trotz mehrfachem Kontakt mit dem Support kann keine Lösung gefunden werden. Der Scan-Prozess vor Ort ist unzuverlässig und langwierig und keinesfalls eine Hilfe oder Beschleunigung bei der Tageskasse. Besonders an Tagen mit grossem Besucherandrang halten diese technischen Probleme unnötig auf. Damit stellt sich für uns die Frage, ob Regiondo wirklich eine Hilfe für uns ist oder nicht. --- ### Strong platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. Especially haline fernandez's support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, efficient in centralising all reservations, no issues during busy season. #### Cons including new OTA's remains very much at our discretion. Little help from regiondo in opening new relationships. IE: ota's never respond to initial messages sent from platform. We need to contact them directly through to their central email addresss. #### Reasons for choosing Regiondo Spanish assistance available. --- ### Esperienza con Regiondo - Overall rating: 4/5 - Reviewer: Silvia C. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros - Facilità nell'utilizzarlo e nelle diverse funzioni - Assistenza del team support #### Cons Ci sono sicuramente delle impostazioni da migliorare come la chiusura vendita dei prodotti più immediata, l'impostazione delle offerte / sconti per determinati periodi ed alcuni bug con i collegamenti api #### Reasons for switching to Regiondo Per il costo complessivo e per altri motivi secondari ## More reviews [Next reviews](https://www.softwareadvice.com/travel-agency/regiondo-pro-profile/reviews/?page=2) --- Regiondo Reviews, Pros and Cons - 2026 Software Advice