Softrip

RATING:

4.0

(2)
Overview

About Softrip

Originally built within Gate 1 Travel, Softrip offers one comprehensive and "source of truth" platform for multi-day tour operators. Our expansive suite of products includes Reservations, Product Management, Operations , CRM & Marketing, Reporting & Task Management, Integrated Payments, and Accounting modules. We also offer best-in-class integrations into the leading GDS systems. Softrip is a travel software provider that offers a full end-to-end business solution for multi-day tour operators worldwide. Supporting group, package, and FIT operators, Softrip provides integrated solutions for Reservations, Product, Marketing, Operations, Accounting, Reporting, KPI's, and Security Management. As a multi-day tour operator, your business needs are as unique as the needs...

Softrip Pricing

$249.00 per user/per month is available for smaller organizations. Pricing is available for larger organizations. Contact us today for a demo!

Starting price: 

$249.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Slide 1 of 2

Softrip Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Softrip

2 Reviews

Guy

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Softrip is a platform we enjoy and recommend.

PROS

We have been using Softrip and as we have scaled up in size we have been supported and the product has grown tremendously in flexibility and ease of use during that time.

CONS

Softrip has loads of features and implementation is sometimes challenging.

Reason for choosing Softrip

Ease of use, need to end turn key solutions and customer service.

Reasons for switching to Softrip

We wanted a more holistic end to end solution for our business.

Bethany

Leisure, Travel & Tourism, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

AAA Club Adventures

Overall Softrip has provided the tour operator functions needed to grow our business. With such a small team on our end, receiving proactive assistance or ideas on how to better use the system would be welcome so that we are not guessing on how to best leverage the platform.

PROS

The product / package builds are user friendly. Reporting functionality is almost always correct and fast

CONS

The time and cost associated with custom changes to better fit business needs