--- title: "Softrip Software Reviews, Demo & Pricing - 2026" description: "Review of Softrip Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/travel-agency/softrip-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Travel Management Software](https://www.softwareadvice.com/travel-management/) / Softrip Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Softrip Review From $249/month 1 plan Wondering if Softrip is right for your organization? Our Travel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Softrip 4.4 [(5)](https://www.softwareadvice.com/travel-agency/softrip-profile/#reviews) Pricing Starting at $249.00 per user per month ### About Softrip Originally built within Gate 1 Travel, Softrip offers one comprehensive and "source of truth" platform for multi-day tour operators. Our expansive suite of products includes Reservations, Product Management, Operations , CRM & Marketing, Reporting & Task Management, Integrated Payments, and Accounting modules. We also offer best-in-class integrations into the leading GDS systems. Softrip is a travel software provider that offers a full end-to-end business solution for multi-day tour operators worldwide. Supporting group, package, and FIT operators, Softrip provides integrated solutions for Reservations, Product, Marketing, Operations, Accounting, Reporting, KPI's, and Security Management. As a multi-day tour operator, your business needs are as unique as the needs of your travelers. Softrip's comprehensive yet intuitive software is designed by a team of knowledgeable engineers with years of unrivaled industry experience. Partnering with Softrip will automate and simplify your business processes while powering exceptional travel experiences for your customers. The result is growing revenue, reduced operating costs, secured margins, and a significant return on your investment... There is POWER in Numbers... \* 20+ Years in Business \* 100+ Years of Combined Industry Experience within Our Talented Team \* #1 Platform Choice of USTOA Members \* $2 Billion+ in Reservations Created Annually \* 1 Million+ Passengers Traveling with Softrip Operators Each Year \* From 5 to 500 Users, We Scale as you Grow! Why Us? Experts in Our Field: Our platform was built within best-in-class tour operator Gate 1 Travel, and our team has 100+ years of combined industry experience. We Scale with You: From 5 to 500 users, our journey together continues. Immediate Return on Your Investment: Power topline revenue opportunities with our platform. Eliminate tedious manual processes and maximize time spent designing exceptional product offerings. Your Source of Truth: Utilize one comprehensive system to manage your business in its entirety. Support for All Travel Types: Sell any destination or type of travel that supports your business. Our flexible platform supports escorted tours, custom groups, and FIT...we cover it all. Softrip Reservations provides internal users and external customers with an intuitive step-by-step process for creating reservations, viewing and sending documents, and completing payments. Tour operators using Softrip simplify and automate the reservations process, booking more trips in less time and easily serving customer interests with one consistent user interface. Softrip Product Management allows tour operators to build, promote, and sell any destination and type of travel, including escorted tours, FIT travel, and custom groups. Tour operators using Softrip have internal controls to manage costs, maintain important supplier information, and deliver desirable travel packages to customers. Softrip Operations provides tour operators with one platform to manage the daily responsibilities of reservation management. Tour operators and their teams can quickly and accurately automate communications with customers, report rooming lists and other services to suppliers, view passenger manifests, and manage inventory. Softrip provides third party connectivity into major GDS systems, hotel bed banks, rail providers, and DMCs. For those needing a unique or new connection, Softrip has a comprehensive tool set and the experience to make it happen for you. Connecting to all suppliers seamlessly and efficiently is critical to your organization’s success. Softrip Integrated Payments is part of our suite of integrated solutions designed to seamlessly deliver everything your business needs within a single system. Our robust integration eliminates manual processes through a direct integration with the Accounting module – automating reconciliation, refunds, and more. Do you work for Softrip? [Manage this product listing](https://www.g2.com/products/softrip/claim_requests/new?auto=true) Wondering if Softrip is right for your organization? Our Travel Management Software selection experts can help you in 15 minutes or less. ## Softrip User Interface ## Popular Softrip Alternatives Main Product Softrip 4.4 [(5)](https://www.softwareadvice.com/travel-agency/softrip-profile/#reviews) Ratings Breakdown - 4.60Ease of use - 4.33Value for money - 4.50Customer support - 4.60Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [BizAway](https://www.softwareadvice.com/travel-agency/bizaway-profile/) 4.7 [(56)](https://www.softwareadvice.com/travel-agency/bizaway-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.75Value for money - 4.87Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [Signature](https://www.softwareadvice.com/airline-reservation-system/signature-profile/) 4.8 [(29)](https://www.softwareadvice.com/airline-reservation-system/signature-profile/#reviews) Ratings Breakdown - 4.76Ease of use - 4.71Value for money - 4.82Customer support - 4.83Functionality Pricing Starting at $150.00 per year Get Price Alternative Product [Resfinity](https://www.softwareadvice.com/hotel-management/resfinity-profile/) 4.5 [(6)](https://www.softwareadvice.com/hotel-management/resfinity-profile/#reviews) Ratings Breakdown - 4.83Ease of use - 3.67Value for money - 4.33Customer support - 4.67Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [REZY360](https://www.softwareadvice.com/airline-reservation-system/rezy360-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [GP Travel Enterprise](https://www.softwareadvice.com/api-management/gp-travel-enterprise-profile/) 4.8 [(4)](https://www.softwareadvice.com/api-management/gp-travel-enterprise-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 5.0Value for money - 5.0Customer support - 4.50Functionality Pricing Starting at €20000.00 per year Get Price ## Softrip Pricing and Plans Starting price: $249.00 per month Free Trial Free Version Basic $249.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Softrip Features - Popular features found in Travel Management Booking Management Reminders Reporting/Analytics Restriction Management - More features of Softrip Accounting Integration Activities Booking API Calendar Management Central Reservation System Channel Management Client Management Commission Management Communication Management Credit Card Processing CRM Customer Database Customizable Branding Customizable Reports Data Import/Export Discount Management Document Management Dynamic Content Electronic Payments GDS/OTA Integration Inventory Management Invoice Management Itinerary Creation Multi-Currency Multi-Day Booking Online Booking Package Creation Payment Processing Price/Margin Management Pricing Management Promotions Management Quotes/Estimates Real-Time Updates Reporting & Statistics Reservations Management Search/Filter Supplier Management Third-Party Integrations Travel Management User Management Vendor Management Website Management ## Softrip Integrations authorize.net Integration rated undefined from -1 review cybersource Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review ## Softrip User Reviews ## Softrip customer ratings - Overall rating: 4.4/5 - Total reviews: 5 ### Rating distribution - 5 stars: 3 reviews (60%) - 4 stars: 1 reviews (20%) - 3 stars: 1 reviews (20%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.5/5 - Functionality: 4.6/5 --- Have you used Softrip and would like to share your experience with others? ### Powerful All-In-One Hub for Multi-Day Tour Operations - Overall rating: 4/5 - Reviewer: Jennifer N. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Softrip functions as a robust, end-to-end travel management system designed primarily for multi-day, group, and package tour operators. Originating out of Gate 1 Travel, it delivers an all-in-one "single source of truth" operational hub. The platform excels at unifying reservations, inventory, product building, and backend accounting without forcing teams to rely on fragmented third-party software. While it shines for large-scale and complex group itineraries, the initial setup can involve a learning curve, and customized adjustments can carry higher implementation costs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All-in-One Operations: Unifies product packaging, GDS inventory, CRM, integrated payments, and accrual accounting into one unified platform. Tailored for Group & Tour Operators: Extremely effective at managing multi-day group logistics, rooming lists, passenger manifests, and dynamic supplier rules. Financial Controls: Margin management, automated payment schedules, and clear line-item P&L statements per trip. #### Cons Customization Costs: Tailoring specific features or requesting custom software changes to match legacy processes can be costly and time-consuming. Interface Complexity: The data-dense, table-driven interface can feel clunky or overwhelming for lightweight, individual (FIT) travel or simple daily bookings. --- ### Flexibility in Pricing - Overall rating: 5/5 - Reviewer: Paula C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ability to customize markups and pricing by supplier and by agency. Previous platforms I have worked on do not allow this and are all or nothing by brand. #### Cons Previously most of our development has been customized rather than considered basic TO functionality, but we are happy to know Softrip is moving towards more across the board functionality. #### Vendor response Thank you, Paula! We're always striving to provide the best experience possible for our tour operators. It's great working with you! Replied May 2024 --- ### AAA Club Adventures - Overall rating: 3/5 - Reviewer: Bethany H. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Softrip has provided the tour operator functions needed to grow our business. With such a small team on our end, receiving proactive assistance or ideas on how to better use the system would be welcome so that we are not guessing on how to best leverage the platform. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The product / package builds are user friendly. Reporting functionality is almost always correct and fast #### Cons The time and cost associated with custom changes to better fit business needs --- ### The Best Tour Operator Software I Have Used - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have worked with 5 different Tour Operator software companies over 20 years. During that time, I have worked with the Softrip system and team for 18 and they are, by far, the best I've worked with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The entire Softrip Team is fantastic. From the Admin staff, to the Engineers, Development, and Support Team, they are all a pleasure to work with. #### Cons The native reporting capabilities necessitate 3rd party reporting tools. #### Reasons for switching to Softrip Platform, flexibility, support, and service. --- ### Softrip is a platform we enjoy and recommend. - Overall rating: 5/5 - Reviewer: Guy M. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Softrip and as we have scaled up in size we have been supported and the product has grown tremendously in flexibility and ease of use during that time. #### Cons Softrip has loads of features and implementation is sometimes challenging. #### Reasons for choosing Softrip Ease of use, need to end turn key solutions and customer service. #### Reasons for switching to Softrip We wanted a more holistic end to end solution for our business. --- Showing 1 - 5 of 5 Reviews ## Other Top Recommended Travel Management Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4883) Recently recommended **65** times [Rydoo](https://www.softwareadvice.com/accounting/xpenditure-profile/) **4.4** (200) Recently recommended **53** times [Payhawk](https://www.softwareadvice.com/accounting/payhawk-profile/) **4.6** (189) Recently recommended **42** times [ExpensePoint](https://www.softwareadvice.com/accounting/expensepoint-profile/) **4.8** (354) Recently recommended **31** times Stuck Between Options? 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