About Toogo


Toogo is a cloud-based tour operator software designed to help travel agencies create new products, market them online via websites and manage bookings. The key functionalities include a trip builder, sales management, logistics management and financial reporting.

Businesses can access Toogo on a web browser and build new travel packages by adding details such as itinerary, hotel accommodations and so on. The tool also helps users manage sales activities such as reviewing quotations, tracking prospects and so on.

Once a trip is confirmed, travel agencies can book the trip by sending customer details to suppliers. Likewise, the tool helps businesses to send travel information, vouchers, invoices and other details to customers and track the payments, as well.

Businesses can also view reports of all financial transactions and access the admin console to build databases of their products, the suppliers they are working with and so on. Additionally, the solution allows business to create and manage websites to market their products.



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Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of Toogo

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(17)

4 stars

(2)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 20 reviews

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March 2017

Pierre from Terra Caribea

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Toogo is the best

We are a DMC in Costa Rica, offering travels in Panama and Nicaragua too and I'm using toogo since 2012 and it's awesome! It's easy to build trip, really nice result for quotations, and super useful for financial and logistic works. I've seen the evolution of the software during all those years, and the team support works really well. It's sometimes long to have a new function, but less than for other soft and the result is always nice!

Pros

The quotation result,
everything is linked (quotation, sales manager, groups, logistic,)
Everything online, you can access from anywhere, even with a cell phone if you have a grand screen ! so nice for emergency

June 2017

Franck from Once Upon a Trip

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2017

We have been using Toogo for 5 years, at this stage we are happy with this software.

Pros

-the fact that we can be connected from any laptop or desktop
-the gain of productivity which has been significant
-the quality of the quote
-the reliability of the overall system
-Toogo staff is attentive to our wishes or suggestions to enhance the system

Cons

-Toogo is still not responsive on Iphone and tablet which would help a lot.
-would be great if the dynamic map could be connected to a GPS

February 2019

Jack from Costa Rica Vacationing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

All encompassing Travel Agency / DMC Software

I can now build itineraries in under 5 minutes and provide a platform for other people to work within our company. Our previous design made it near impossible for an agent to work with us. We are now able to manage all our sales projects in on place and have less and less need for storing mass amounts of files. Training was over 8 weeks and ongoing support has been great - I believe there are updates on the way and see minor changes here and there so the software is constantly being worked on and updated. Special mention to rep. who has been nothing short of excellent in helping us implement this great bit of tech.

Pros

How in depth the options are within individual products
Both online and downloadable itineraries
Interactive map functionality

Cons

No current access to mapbox API however this is been developed on our behalf.

April 2017

Thibault from Terra South Africa

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

It changed my life (from 8 am to 8 pm only)

This is a complete solution to deal with the daily management of our company. It fulfills all our needs and enables us to prepare the most accurate tailor-made itineraries. We save a lot of time using Toogo and we can not imagine running our operations without it. A good point is that the initial investment is very low compare to other softwares as you just pay a monthly fee and you benefit from all the updates regularly made on the software.

Pros

Small initial investment
Powerful quoting system

June 2017

Olivier from TransAndes

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2017

Toogo really helped us improve our organisation, quality of service and overall efficiency.

Overall efficacity, rapidity of response and sell tools, details quote professional presentation , logistic and reservation management, finance administration.

Pros

The overall integration from A to Z and connection from your quotation, confirmation to reservations and logistics management and ultimately to your finance administration.

Cons

The database and product creation is a long and details process that can be a little heavy to realize at first, but the hard work and time put in pay off.

June 2017

Laurent from Tanganyika Expeditions

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2017

I now have more time to surf

the use of Togoo does allow us to not be focused on the building of the itineraries. we can now bring more and better services to our customers. The sales team and the logistics staff, can now spend more time on the ground.

Pros

The chaining from the build of the itinerary till the invoicing and including the logistics.
Easy to use and to do the tailor made programs.

Cons

the presentation of the programs need to be improved
the cost can be a bit high when you have lot of users.

June 2017

Lucie from Terra Andina Bolivia

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

It is an indispensable program that makes your life and work easier!

Pros

You can offer a trip quickly and efficiently. It guarantees a quality trip from the beginning to the end. It is essential for the success of your daily work.

Cons

It requires a very good internet connection. This can be restrictive when the connection is very slow

April 2017

Ana from Cacao Travel Panama

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Cacao Travel Panama

We are very happy with TOOGO. Whenever there are small bugs or small details the online support has always been fast and efficient (even on weekends or holidays). we have recommended TOOGO to other fellow companies.

Pros

It makes sending quotes easy and fast.

Cons

it gest complicated with families with different types of rooms or changing rooming occupation during the trip.

January 2018

Julie from East African Voyage

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Life time saving product

Pros

The saving of time and the mistakes it avoid you. Efficiency in quotation and reservations is what makes Toogo great.

Cons

The design Of template could be improve and the good part they are improving it soon I saw the beta test it will be amazing!

April 2017

William from Terraviajes Ecuador SA

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Evaluation from Ecuador

I have been using for 4 years Toogo and I am really satisfied because Toogonet team takes in account our suggestions. And before anything Toogo covers all of my needs as a DMC.

Pros

The incredible amount of possibilities

Cons

Sometime it can be difficult to understand certain facilities (for the titles)

June 2017

Camila from Gondwana Brasil

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2017

A great way to reduce time and gain quality and quantity in operations and sales, specially for DMCs

Pros

The presentation fo the quotations are of great help on sales (nice design, detailed maps, high quality of information), the sales process is all integrated in one unique tool which helps to convert projects into bookings and finance and the software is very easy to use. It has been of great help for us the increase the number of conversions and also to administrate the files.

February 2019

marianne from Mandala Organic Tours s.r.l.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2019

Quick and nice tailor made trips in a few clicks

Really great, with TooGo we've been able to shorten drastically our trip creation and booking management process. It takes some time to get used to it, but then it's really easy to use.

Pros

We only do tailor-made trips that used to take a lot of time to write, quote, book and then to get all the documents ready for the travellers. With TooGo, the whole process is done in less than 1h!

Cons

The too many names that create some confusion: prospects, host, project, group...

April 2017

nicolas from nb tour consulting

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

long live toogo

since we got that erp installed, our daily life at the office changed : clear, eficient, practical, a perfect solution for our company

June 2017

LEGEAIS from Amazing Travel

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

I had a really good trainee for the use of the systems, and video support are really helpfull.

He is giving me a good way to send beautifull programs to my clients, and also to follow my accounts and confirmed file really easily.

Pros

The easy way of using it, it's simple and efficient.
It's really quick to do quotation and send them to the clients

Cons

To do the date base as it's the longer part of the work..But after few hotels and supliers you get easely used and things go quicker.

May 2017

Tania from Abeba Tours Ethiopia

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2017

We use it for creating quotations only. Once you learn how it works, it's fairly easy to use.