TravelWorks Software
About TravelWorks
TravelWorks by PC Voyages is a cloud-based business and accounting management solution designed for travel agencies of all sizes. It offers reservation management, invoicing, accounting, customer relationship management (CRM) and reporting functionalities within a suite. Android and iOS apps available for smartphones and tablets.
TravelWorks integrates with different global distribution systems in the travel industry, such as Sabre, Amadeus, Galileo and Worldspan. This allows users to list hotels, flights and taxi services on their business sites.
The software also features SIREV, an online booking engine for customized package deals. It allows customers to search hotels and flights using filters such as price, hotel ratings and hotel names. TravelWorks also a...
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Multiple devices
TravelWorks User Reviews
OVERALL RATING
Showing 1 - 5 of 12 reviews
Bruce
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: More than 2 years
Review Source: Capterra
February 2022
All In ONE!
In 1 word: EASIER In 1 sentence. It's EASIER with Travel Works.
Pros
Travel Works is CLEAN & EASY to use. It has the tools for business & industry. Thanks Travel Works! If looking for the BEST, this is it. If you've found a better product, I'd be shocked. So, let me know:-)
Cons
Looking for smarter improvements, advancements and FLEXIBILITY with Trip N Touch!!! Especially in this APP day & age. It should & can be a bit better. It will HELP us. -PLEASE! -Auto Update Flight Changes, [Should be synced to a flight tracker software, so when the flight times change [always do; we do not have to go back into TW to update a few minutes here and there so our clients times are correct on the App] The App should be dynamic with the most up to day flight schedules. -Allow additional Itinerary SYNCING options so we can include more details on our clients App. This is important. I've requested this and HOPE TW can figure it out. -Also allow FREE Text SYNCING from TW to the Trip N Touch App. This will provide us the power to provide a CLEARER and or more accurate description of our clients trip details. -Capability to transfer all trip components from TW to Travel Works.
Reasons for switching to TravelWorks
We were ready for the next level software for our industry and TW was able to deliver.
Anonymous
Company size: 2-10 employees
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2019
Change made easy
We started using Travel Works when our agency moved from one Consortia to another. The system we had, belonged to the Consortia, so moving meant leaving it behind. Starting a new system felt like a mountain for us before we began, but the team at Travel Works provided as much training as we needed to learn this new system and the support we received has been excellent. The consultants in the office found it relatively easy to learn the new system and our back office administrator loves how everything is integrated. We no longer need to use a separate program take care of the back office accounting. Thank you Travel Works for making the change easy to manage.
Pros
Everything is integrated with the back-office accounting. No need for 2 systems to take care of the business. The system is quite easy to use, and not that difficult to learn. The support is excellent.
Cons
Having come from a different system, there are some things that do not work the same and some things are missing that we had in our old system, but hopefully over time and with continued development, Travel Works will keep improving.
Reasons for choosing TravelWorks
We chose TravelWorks after talking with others who chose other products and felt this would be our best option. We liked the fact that is a Canadian built product and knowing that large organizations are using it made it convincing that it could work for us.
Reasons for switching to TravelWorks
We changed Consortias
Andrea
Company size: 11-50 employees
Industry: Airlines/Aviation
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2022
Newbie
Pros
*Functionality - has everything we need *Support is wonderful [SENSITIVE CONTENT]
Cons
So many areas - becomes overwhelming at times - it's a LOT to learn - practice!
Reasons for choosing TravelWorks
We (the Team) were familiar with the system * Includes accounting platforms
Tan
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 12 months
Review Source: Capterra
February 2022
Great system for travel agencies
An awesome solution for UK & Europe travel agencies. A feature-rich solution with highly integrated capability. Extremely helpful team and quality tech support. This is the perfect system for our travel agency clients.
Pros
Cloud-based, has great customer and supplier management, documents and all bookings Management. Awesome reporting module… probably the best I’ve seen in years. Team extremely helpful. Kudos to Gord & Danna!
Cons
No credit limit option which would be a great addition to the current feature stack.
Martine
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: More than 2 years
Review Source: Capterra
January 2022
I recommend it
I love working with!!
Pros
Very user friendly, beautiful look, dashboard very useful
Cons
I have no bad comment to say, they have think to all