TravelWorks Software

About TravelWorks

TravelWorks by PC Voyages is a cloud-based business and accounting management solution designed for travel agencies of all sizes. It offers reservation management, invoicing, accounting, customer relationship management (CRM) and reporting functionalities within a suite. Android and iOS apps available for smartphones and tablets. TravelWorks integrates with different global distribution systems in the travel industry, such as Sabre, Amadeus, Galileo and Worldspan. This allows users to list hotels, flights and taxi services on their business sites. The software also features SIREV, an online booking engine for customized package deals. It allows customers to search hotels and flights using filters such as price, hotel ratings and hotel names. TravelWorks also a...
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Multiple devices

TravelWorks User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 12 reviews

Bruce

Company size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

All In ONE!

In 1 word: EASIER In 1 sentence. It's EASIER with Travel Works.

Pros

Travel Works is CLEAN & EASY to use. It has the tools for business & industry. Thanks Travel Works! If looking for the BEST, this is it. If you've found a better product, I'd be shocked. So, let me know:-)

Cons

Looking for smarter improvements, advancements and FLEXIBILITY with Trip N Touch!!! Especially in this APP day & age. It should & can be a bit better. It will HELP us. -PLEASE! -Auto Update Flight Changes, [Should be synced to a flight tracker software, so when the flight times change [always do; we do not have to go back into TW to update a few minutes here and there so our clients times are correct on the App] The App should be dynamic with the most up to day flight schedules. -Allow additional Itinerary SYNCING options so we can include more details on our clients App. This is important. I've requested this and HOPE TW can figure it out. -Also allow FREE Text SYNCING from TW to the Trip N Touch App. This will provide us the power to provide a CLEARER and or more accurate description of our clients trip details. -Capability to transfer all trip components from TW to Travel Works.

Reasons for switching to TravelWorks

We were ready for the next level software for our industry and TW was able to deliver.

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2019

Change made easy

We started using Travel Works when our agency moved from one Consortia to another. The system we had, belonged to the Consortia, so moving meant leaving it behind. Starting a new system felt like a mountain for us before we began, but the team at Travel Works provided as much training as we needed to learn this new system and the support we received has been excellent. The consultants in the office found it relatively easy to learn the new system and our back office administrator loves how everything is integrated. We no longer need to use a separate program take care of the back office accounting. Thank you Travel Works for making the change easy to manage.

Pros

Everything is integrated with the back-office accounting. No need for 2 systems to take care of the business. The system is quite easy to use, and not that difficult to learn. The support is excellent.

Cons

Having come from a different system, there are some things that do not work the same and some things are missing that we had in our old system, but hopefully over time and with continued development, Travel Works will keep improving.

Reasons for choosing TravelWorks

We chose TravelWorks after talking with others who chose other products and felt this would be our best option. We liked the fact that is a Canadian built product and knowing that large organizations are using it made it convincing that it could work for us.

Reasons for switching to TravelWorks

We changed Consortias

Andrea

Company size: 11-50 employees

Industry: Airlines/Aviation

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

June 2022

Newbie

Pros

*Functionality - has everything we need *Support is wonderful [SENSITIVE CONTENT]

Cons

So many areas - becomes overwhelming at times - it's a LOT to learn - practice!

Reasons for choosing TravelWorks

We (the Team) were familiar with the system * Includes accounting platforms

Tan

Company size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2022

Great system for travel agencies

An awesome solution for UK & Europe travel agencies. A feature-rich solution with highly integrated capability. Extremely helpful team and quality tech support. This is the perfect system for our travel agency clients.

Pros

Cloud-based, has great customer and supplier management, documents and all bookings Management. Awesome reporting module… probably the best I’ve seen in years. Team extremely helpful. Kudos to Gord & Danna!

Cons

No credit limit option which would be a great addition to the current feature stack.

Martine

Company size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

I recommend it

I love working with!!

Pros

Very user friendly, beautiful look, dashboard very useful

Cons

I have no bad comment to say, they have think to all