Expensya vs Zoho Expense

Expensya has 352 reviews and a rating of 4.46 / 5 stars vs Zoho Expense which has 732 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.46 / 5 (352)
4.57 / 5 (732)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 10, 2022
August 10, 2022
Pros/Cons
  • Pros

  • Expensya's helpdesk is very available and reachable quickly (less than 1/2 minutes each time I called). Great reactivity from the business staff.
  • I like how easy this product helps us manage expense and seamlessly integration with our accounting systems that facilitate easy data transmission and helps manage expense report more effectively.
  • Cons

  • The scan learning curve is missing or needs improvement. You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error.
  • Ahh maybe, i had little bit of trouble logging in on my company mobile. I was refused few times although i was entering correct information (email, password).
  • Pros

  • Support team is by far best i have seen in the industry and scanning of reciepts and extraction of line items saves a lot of time.
  • I liked the ease of use and simplicity. Right away I knew this was going to be an easy app to use and maintain.
  • Cons

  • Bad, bad timing...this is a big FAIL. You really should get a group of your current customers to test drive new platforms in the future before rolling them out.
  • Some trouble getting QBs Desktop integration working.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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