iSell

RATING:

3.9

(23)

About iSell

iSell is a cloud-based software that provides travel agents with a dynamic packaging booking engine to book and create travel packages for customers. The application enables businesses to search for flights, cruises, tours, hotels, and ancillary products on a centralized platform. iSell comes with an in-built customer relationship management (CRM) module, which allows organizations to handle and resolve customers’ queries on a unified location. Managers can define booking rules, generate quotes and provide discounts or promotional codes to clients. iSell enables businesses to integrate the platform with other in-house Traveltek products.

iSell Pricing

Project specific. Initial set-up fee combined with a monthly recurring payment once the project has gone live.

Starting price: 

$6,000.00 one time

Free trial: 

Not Available

Free version: 

Not Available

iSell Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

3.5

Most Helpful Reviews for iSell

1 - 5 of 23 Reviews

Anonymous

1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2018

Outstanding backend system!

PROS

I think the design, integration and single backend system is fantastic. Meets all of my needs.

CONS

No complaints whatsoever. This is an outstanding piece of software for operating tours and bookings.

Kelly

Leisure, Travel & Tourism, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

Francis Travel Marketing

PROS

Product is fairly straight forward and easy to manage/use. I like the live API links with some of the cruise lines that we deal with.

CONS

Wish the reporting was a bit more stock standard. We deal in different currency's which threw the team off when they were first sorting the product for us. This can be a pain and time consuming when working out the different ROE's etc when payments are made I still don't think we use this system to it's full capacity.

Reason for choosing iSell

At the time Odysseus was newer and didn't seem as up to scratch as ISell. I believe they have streamlined since then though.

Reasons for switching to iSell

Needed something more professional looking and clearer.

Katina

Wholesale, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2022

It is not the easiest of systems to work around.

The support from the APAC team has been great, however, we launched during covid and we are struggling to get the system where we want it to be. This is partly our issue as no time to dedicate to load it correctly, however, I don't believe at the initial roll out we were given the 100% support we needed to get it right . Loading hotel rates & specials is time consuming and repetitive and should be much simpler than it is, given the claims that the system is advanced. There is no functionality to generate emails to suppliers from the system. We were also promised 100% API link to our key supplier in Canada, this is still pending 2 years later.

PROS

The API links that we can use are good.

CONS

Difficult to load rates and specials for hotels. TT is geared to cruising. Our company is unique , in that we specialise in tailored made itineraries and not your standard holiday packages

Reasons for switching to iSell

I believed that TT would be suit us best moving to the future.

User Profile

Farid

Verified reviewer

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

As a Tour Operator, iSell/ iBos are our crucial technology partner

We have used iSell for over 6 years, and it has proven to be the ideal travel software solution for our business and now powers the entire booking journey from quote to booking, CRM, documentation and mid-office finance.

PROS

Having Australian based Account Managers who understand our business needs, was one of the primary reasons we chose Traveltek and we now use most of the modules in their software suite. Once set up iSell is a very reliable and efficient tool that allows us to process large volumes of bookings with complex itineraries. The upcoming Product Roadmap looks very promising and makes us confident that Traveltek will be able to deliver our technology needs for many years to come.

CONS

It’s not a quick install and go. To make the best use of the system and utilise all the available features requires time and staff resources. API connectivity with Hotel Channel Managers is limited, however it does offer a large selection of connectivity options with Bedbanks and Consolidators.

Ian

Leisure, Travel & Tourism, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

5 years in - and still no other solution to match

Generally a good experience. 5years in with no foreseeable plans to move out business to different solutions.

PROS

here at Fred Olsen Travel - we launched with iSell (& iBos) some 5 years ago. Whilst it was initially a bumpy journey, 5 years later - we still use both modules for over 80 of the business. The platform is intuitive, and allows for logical holiday bookings across multiple elements whilst retaining a competitive licensing structure.

CONS

Bespoke development work has previously highlighted misunderstandings and issues along the way, but Traveltek have more recently changed processes and seem to be handling this aspect much more efficiently.

Reason for choosing iSell

As above - iSell was able to offer greater automation, growth and a competitive license structure

Reasons for switching to iSell

Lack of automation or ability to grow our business