SAP Concur vs Zoho Expense

RATING:

4.3

(2040)

SAP Concur has 2040 reviews and a rating of 4.29 / 5 stars vs Zoho Expense which has 998 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (2040)
4.6 (998)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 22, 2024
May 21, 2024
Pros/Cons
  • Pros

  • I liked that the softwares expense platform was very easy to use. The approval flow and reminders are great tools and often come in handy.
  • I also like its ability to integrate with airlines and hotels booking, so I don't have to go to those reservation sites separately.
  • Cons

  • My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.
  • There should be provision where cancelled transition returned to user if it paid already. This is the one seem missing in this.
Read all user reviews
  • Pros

  • Support team is by far best i have seen in the industry and scanning of reciepts and extraction of line items saves a lot of time.
  • I liked the ease of use and simplicity. Right away I knew this was going to be an easy app to use and maintain.
  • Cons

  • Bad, bad timing...this is a big FAIL. You really should get a group of your current customers to test drive new platforms in the future before rolling them out.
  • Some trouble getting QBs Desktop integration working.
Read all user reviews
Pricing Range
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos