Spendesk

RATING:

4.77

(203)

About Spendesk

Spendesk is a cloud-based spend management solution designed to help businesses handle invoices, approval processes, expense reimbursements, virtual debit cards and more. The platform uses optical character recognition (OCR) technology to scan submitted invoices and lets professionals store transactions or receipts in a centralized repository. Key features of Spendesk include payment reconciliation, data visualization, multiple currencies and real-time reports. Organizations can set up individual spending limits for staff members and view corporate purchase history including an audit trail of approvals, requests, reviews or exports on a unified platform. Additionally, employees can use its Google Chrome extension to request funds and pay for orders on the merchant's we...
Spendesk is the 7-in-1 spending solution
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Spendesk Reviews

Overall Rating

4.77

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 202 reviews

User Profile

Mark

Verified reviewer

Company size: 51-200 employees

Industry: Computer Hardware

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

November 2018

Great efficiency tool for small companies

Pros

It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

Cons

It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Response from Spendesk

Thank you Mark for your kind review. We are really happy to free you and your team from the hassle of paying at work!

Replied November 2018

Martin

Company size: 51-200 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2021

Makes daily expenses tasks super easy

Pros

Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.

Cons

Since it is a cloud-based software, it is dependent on a reliable internet connection

Anonymous

Company size: 201-500 employees

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

3

September 2022

Spendesk, just ok

Pros

It gets the job done and is usually reliable

Cons

It only gets the job done, missing some bells/whistles/features to make it better for users

Lukas

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2019

Great accounting automation for distributed teams

We're a small team scattered around Europa and Asia & thanks to Spendesk, much of our accounting, requesting payments & doing personal expenses has been automated - giving us more time to focus on developing our business rather than filing manual reports & chasing receipts across departments.

Pros

- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability - The accounting integration (in Germany) was easy and straightforward - Great approval flows - It's possible to set up multiple teams & entities, modeling complex organizational structures

Cons

- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance - Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital - Currency conversion charges are quite high

Response from Spendesk

Hello Lukas, and thank you very much for your very detailed review. We are sorry that you faced some issues while using Spendesk. Don't hesitate to contact our support team anytime you need, we are available for you. Have a nice day!

Replied September 2019

User Profile

Kristan

Verified reviewer

Company size: 11-50 employees

Industry: Publishing

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2019

Life changer!

Loads of international travel and receipt management - worry free

Pros

I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!

Cons

literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!

Response from Spendesk

Thank you so much Kristan for your wonderful review !! We are really happy to make your life so much easier.

Replied February 2019

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