--- title: "Navan Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Navan. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Navan is a good fit for you!" source_url: "https://www.softwareadvice.com/travel-management/tripactions-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Travel Management Software](https://www.softwareadvice.com/travel-management/) / [Navan](https://www.softwareadvice.com/travel-management/tripactions-profile/) / Navan Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/travel-management/tripactions-profile/) Reviews [Alternatives](https://www.softwareadvice.com/travel-management/tripactions-profile/alternatives/) # Navan User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 214 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 154 reviews (72%) - 4 stars: 42 reviews (20%) - 3 stars: 10 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 8 reviews (4%) ### Most mentioned pros - It helps streamline the process and makes frequent travel easier to manage. While the customer service could definitely be better, the app itself has still been a helpful and reliable tool overall. - The interface is clean and intuitive, making it simple for employees to book flights, hotels, and rental cars without training. - The platform is intuitive, convenient, and helps take a lot of the stress out of travel planning. ### Most mentioned cons - You are required to enter traveller details, even when searching for hotels, which is a little annoying. - It can be a little difficult to figure out how to use airline credits as part of the process paying for flights. - I sometimes get a bit lost where things are, it doesn't always follow the most logical user journey. ## Navan customer reviews Showing reviews 1-25 of 214 (page 1). ### Both Personal and Business booking, though personal rates aren't great - Overall rating: 4/5 - Reviewer: Mikey B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Modern interface, both personal and business bookings inside the platform, perks and rewards for booking through navan. #### Cons The map interface for viewing hotels was frustrating with some notable glitches i.e. the zoom being reset / map resetting after viewing hotels. There are often better room rates outside of the platform too for personal travel. --- ### Great Product - Overall rating: 5/5 - Reviewer: Regina C. - Verified reviewer: Yes - Industry: Accounting - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience is great. I like it better than the last product we used in the past that was complicated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It offers a quick and convenient way to schedule travel and get reimbursed for company related expenses. #### Cons The notifications are too frequent and sometimes irrelevant. #### Reasons for switching to Navan My employer made the switch to make it easier for employees to use. --- ### TripActions has made organising travel so much easier for me - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TripActions has made organising my travel so much easier and allowed me to save the company money while doing so. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TripActions makes it incredibly easy for me to book travel in the most cost effective way for the company. I love the incentives to save the company money, but it's actually the ease of use of TripActions that is the best part. I can get travel booked on my phone with a handful of taps. #### Cons The only downside for me of TripActions is the fact that all travel is booked in US dollars, which results in foreign currency conversion charges on my credit card. --- ### Navan is the future of expenses - Overall rating: 5/5 - Reviewer: SHADE A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Navan has been great! It’s easy to use, intuitive, and makes managing expenses a breeze. Uploading receipts is quick, and the navigation is seamless, saving me time and effort. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy Navan is to navigate and how simple it is to load receipts. The user-friendly design makes expense management seamless! #### Cons The onboarding process gave me a little trouble initially, but after that, I haven't had any issues. Everything has been smooth and easy to use since then! #### Reasons for switching to Navan Internal decision but ultimately was newer leadership decision --- ### Customer Service can't be beat - Overall rating: 4/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is fantastic. At the airport with flight delays, I can jump on a chat with a real person who will work to figure out alternatives. There have been some application quirks but hopping on with CS tended to fix the issues in short order. Our company also implemented "saving sharing" where the employee would get a cut of the savings - in the form of a gift card to Amazon or whatever - if they chose a travel option that was more economical then some threshold or average. This was a very popular feature. #### Cons It didn't integrate well with Frequent Flyer status and sometimes failed to show options that were allowed under travel policy. For example, status that allowed selection of premium economy for free would sometimes not work right, and you'd have to call after the booking to get it fixed. Additionally, even though policy allowed for upgrade to business in some cases, the application still fired off a "this is out of policy" warning. It also wasn't always the cheapest option - in a couple cases booking directly through the airline was actually most cost effective. #### Reasons for switching to Navan Overall travel cost savings and enhanced customer service --- ### Trip Actions - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TripActions has vastly exceeded all of my expectations. I was very concerned when we switched platforms recently, and I have been extremely pleased with the UI and experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tripactions is a very intuitive expense report and booking platform for travel. It has more capabilities than other platforms on the market and has the ability to generate reimbursements within 24 hours. #### Cons Thus far, I haven't seen many cons to the product. The only hurdle can be that the trips have to be approved by a an approver prior to going to the booking page. That is more of an internal issue. #### Reasons for switching to Navan Looking at something that was all-encompassing and had more features for the organization. --- ### All in one booking tool for travel - Overall rating: 5/5 - Reviewer: Crystal V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Managing travel and being able to refer back to past travel bookings is so helpful. You can re-book a hotel that you liked from before simply by looking up your past bookings. There are tabs for past travel and upcoming travel. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love that you can manage all of your travels needs in one place and everything booked on one confirmation. You can book, flights, hotel, rental car, etc. #### Cons When paying for my hotel, I would book and use my payment method and it would show the balance was paid but when I arrived at the hotel sometimes it wasn’t paid for yet. --- ### Good expense and travel booking platform - Overall rating: 5/5 - Reviewer: Quinten D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to submit expenses on there, as well as to book company travel. I really like some of the rewards they give as well. #### Cons Some of the travel on there is more expensive then if you would book it yourself, but the ease of booking on Navan makes it worth it. --- ### Navan admin user experience - Overall rating: 5/5 - Reviewer: Dion P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This is so easy to use to book travel and hotels. Really good way to track my companys expense management as it provides me good details. Helps to save lots of money on hotel bookings. #### Cons The payment and reimbursement function is not the best. It only does payments once a week rather than paying each individual claim. --- ### My Honest Review - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. Its great to easily see the upcoming flights and trips you have, along with the rewards and what they can do for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its very simplistic. Its user interface is very simple to whomever is using it. It allows you to easily see various flights and trips you have upcoming. I also very much appreciate the notifications on when to check in and any upcoming changes for flights. #### Cons It can be a little difficult to figure out how to use airline credits as part of the process paying for flights. It can get a little clunky --- ### Navan is really cool! - Overall rating: 5/5 - Reviewer: William G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really like traveling with Navan. Easy to use and has some cool features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It makes travel really easy and notifies you of changes quickly #### Cons It seems there is a lack of customization from the user level --- ### Easy to use travel management software - Overall rating: 5/5 - Reviewer: Haruki T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The user interface and experience is great because of how clean and modern it is. Something that I think is overlooked is the experience on a mobile device as most times, tools see a decline in user experience when configuring for mobile devices rather than a desktop. #### Cons Customer support is sometimes slow to respond and occasional bugs presented some challenges with submissions. --- ### Great business trip tool, on par with more emblazoned names. - Overall rating: 5/5 - Reviewer: Mike T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The UI/UX is very slick, modern and pleasant. I like the many comparison options as well as the rewards offered. #### Cons The filtering and visualization options around accommodations are a bit limited. --- ### The best tools to achieve comprehensive control of various expenses - Overall rating: 5/5 - Reviewer: Alaa E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered TripActions is an important tool for all companies and groups because it allows us to manage expenses professionally and control the spending process, especially when it comes to external missions. The records that are prepared allow officials and decision makers to easily check the expenses schedule and know the reasons for their disbursement and who paid. This ensures that the money is spent correctly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like TripActions' modern user interface and dashboard because it simplifies the implementation of operations with sufficient flexibility, especially when executing flight and hotel reservations during external missions. TripActions allows us to put all these operations under strict control and ensure that appropriate offers are obtained and that the budget is not exceeded. Due to its close connection with the cloud, this gives us greater freedom to download data and access records at any time, especially since we use it a lot through the mobile app, which allows us to easily scan receipts and invoices and empty the data from them automatically and send it to the direct official, as well as track its status and know the exchange dates. I like how my phone notifies me of all movements at a given time, especially money transfers. #### Cons TripActions is a basic application that doesn't demand a lot of professional time. I had no problems using it, and I recommend it to everyone. --- ### TripActions makes booking company travel easy! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great tool that is easy to use and gives back perks in the form of Amazon gift cards. Awesome customer service and overall, a tool that makes booking company travel easy! I get notifications on my phone through the app for when I need to check in for flights, if my flight is delayed, and even gate information. I would highly recommend this product! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My company uses TripActions to manage all of our company related travel bookings for Hotel, Airfare, Rental Car, etc. This tool is easy to use and allows you to search only options that are within the company policy range, to ensure you are compliant with reimbursement restrictions. You can also earn Amazon Gift Cards for certain bookings, which is a unique feature that often helps sway my decision of which flight time or hotel I will book to earn extra value. They also have a very responsive customer service team, that is available to answer any questions regarding bookings, help rebook travel when needed, and other support related issues. Overall, a great product that I highly recommend! #### Cons There are not a lot of cons to this software for my use case. If I had to select one, I would probably say the $15 booking fee that is added on to all bookings, however, this goes to cover the cost of support. If you need to use customer support for your booking, then the $15 fee is well worth it as they manage every aspect for you in regards to questions/clarification, rebooking, etc. Since my company covers this booking fee cost in reimbursement, it isn't really a big deal for me if I don't end up using the support function for every trip. --- ### Great for companies who have travel, but has some bugs - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We don't have to spend as much time manually scheduling flights/bookings which is very helpful, but there have been a bunch of bugs that detracts from that experience. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that it's very easy to send candidates a link where they can book their own hotels/flights. We can see everyone who has booked/hasn't booked and follow up with them. I no longer need to spend time booking those things for them, unless requested. #### Cons There are definitely some bugs that have led to a poor candidate experience for us. For instance, sometimes requests for the candidate/guest to enter their personal CC information even when we have already specified that we are using the company card on file. #### Reasons for choosing Navan Better experience #### Vendor response Thank you for your review of TripActions. It's great to hear you're able to offer candidates a fast and easy solution, but definitely a concern to hear you had billing issues. Please always feel free to contact TripActions customer service at 1-888-505-8747 or submit a support ticket directly from in our app. We want to make it right! Replied December 2019 --- ### Navan for booking travel - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I used Navan for booking personal and business trips. #### Cons Limited customization options for travel plans. --- ### Friendly UI, Missed a few setup steps that caused issues - Overall rating: 4/5 - Reviewer: Susan O. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a growing company ourselves, I realize that it is hard to obtain good customer service for the help desk. It was pretty clear that everyone I chatted with was extremely new and at times I felt that I knew the product better than your team for those easy questions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I liked that everything was in one site. I could put in all my frequent flyer/hotel numbers. I liked the reward program to encourage behavior among our users. I like the fact I can put in a $ to beat for hotels. #### Cons We didn't properly understand the site when we started or best practices when setting up. This led to confusion. We needed more best practices. Example: People were trying to book rooms for multiple users. These other users were not in the system yet and we didn't understand why it was working. Once we figured out that they also needed to register, it was easy. But this was after hours of frustration on the end users. We seemed to have trouble setting up our corporate numbers in TripActions. I realize that this was probably on our end with the hotel but since we never figured it out, a percentage of users need to go outside Tripactions to book our corporate rate hotels. Paying a fee for hotel only is also a big concern. Doesn't make sense to use the system for the corporate hotels and pay an extra $20. --- ### Best Travel & Expense Management Software - Overall rating: 5/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience was outstanding! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software was the greatest travel & expense management software I've ever used. The software is very user friendly and has great features, in booking and submitting expenses with the credit card option. When using the software and credit card for business, company reimbursements are the fastest I've ever experienced. #### Cons I actually have nothing bad to say about this software. It is by far the best I've used of its kind. --- ### Ok trip management tool but needs improvement - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TripActions definitely has a good potential but need to work on linking hotels.com reward program!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is very intuitive and easy to use. Finding hotels and flights hasn't been that easy. Great feature: you can create an "itinerary" and have flight and hotel under the same folder. They have great customer service (I've only used the chat portion)! They are vert friendly and are quick to answer. #### Cons A little disappointed that I cannot link my hotels.com rewards program. I have notified their customer service team, and apparently a lot of people have requested that they link hotels.com reward program so hopefully they are working on it. Also, some of their features are inaccurate. For example, I bought what I thought was a train ticket but it was in fact a bus ticket.. it didn't mention it in the booking process.. I only found that it was a bus ticket in the confirmation email I received AFTER entering my credit card information and paying for it. HOWEVER, I mentioned it to the customer service team and they looked into it, apologized and offered a refund if I was no longer interested in taking this trip!! --- ### Everything all in one place!! - Overall rating: 5/5 - Reviewer: Maddison P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I absolutely love it and booking trips is extremely easy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros That my entire trip was in one place - and all rewards information can still be applied. #### Cons The rental car function needs a lot of work. My receipt showed different information than the company had on one trip which was a painful issue to reconcile. #### Reasons for switching to Navan Company mandated. --- ### Worth it for the customer service alone! - Overall rating: 5/5 - Reviewer: Zack H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I travel weekly, and use TripActions to book my flights, and sometimes lodging. I have never had a negative experience using the software, and really appreciate the ease and simplicity it brings to navigating the process of getting around. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Beyond the low-fuss, high-ease interface for booking flights and other travel accoutrement, the customer service is beyond reproach. The CS team has helped me out on numerous times and worked minor miracles on my behalf, from last second flight adjustments to researching and answering my left-field questions on how to get around the nonsense that certain airlines subject their customers to. Happy to use, highly recommended! #### Cons As someone who likes to take a little more control over the particulars of my bookings, I find the hotel section to be a little clunky to navigate for comparison shopping. --- ### Great options and service when something goes wrong - Overall rating: 5/5 - Reviewer: Tom R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Great solution for business related travel, but some options are a little too personal travel based and can create some clutter. Solution can be used for personal travel, but I tend to book personal trips directly with my preferred vendors to use points, miles, perks, etc. In some cases I can find hotel or car options outside of app not available in TripActions, still learning source of their availability. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1) Incentives (employee kickback percentage) is awesome way to keep cost conscious but not force employees to pick the cheapest options. 2) Recognition of my status with vendors makes getting appropriate seats, room options, or discounts easy. 3) Information and views into flights, aircraft, amenities, and seat availability is convenient. #### Cons Rarely book a pre-paid hotel or pulled options from priceline style sites where I can't cancel or earn status for my business travel. These options often clutter the listing or make for several filters to apply to narrow choices. Same applies to apartment style options, bed and breakfast, etc. that require more filtering. No way to limit choices in profile so they don't continue coming up. --- ### Great platform - Overall rating: 4/5 - Reviewer: Jon D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use this platform to book employee travel and also candidate interview travel. It works well for both purposes. We've had to change our workflow a bit to accommodate the candidate travel but overall its been positive. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Aggregates all flight and booking info into one platform. You can see other users travel arrangements and you can schedule on behalf of others. #### Cons Service fee is charged separately and adds a little bit of pain when it comes to submitted expenses and receipts.. --- ### TripActions - So easy to use - Overall rating: 5/5 - Reviewer: Tim C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros - It is very easy to use for both business and personal trips. The search features for flights, hotels, and rental cars are very easy to use and manipulate. - It definitely finds the best pricing on all aspects of trips. I routinely find the pricing to be 10% cheaper than what I can find using other methods. - I like the reward option which allows you to reserve cheaper options and bank Amazon rewards. - I like that I can easily (one toggle) switch from business to personal trips. #### Cons - So far, my only (very minor) compliant is that you cannot reserve Exit Row seating on an airline during your initial booking. You must call the airline after the reservation is made. Minor annoyance and most likely a requirement of the airline industry. ## More reviews [Next reviews](https://www.softwareadvice.com/travel-management/tripactions-profile/reviews/?page=2) --- Navan Reviews, Pros and Cons - 2026 Software Advice