--- title: "Navan Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Navan. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Navan is a good fit for you!" source_url: "https://www.softwareadvice.com/travel-management/tripactions-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Travel Management Software](https://www.softwareadvice.com/travel-management/) / [Navan](https://www.softwareadvice.com/travel-management/tripactions-profile/) / Navan Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/travel-management/tripactions-profile/) Reviews [Alternatives](https://www.softwareadvice.com/travel-management/tripactions-profile/alternatives/) # Navan User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 213 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 153 reviews (72%) - 4 stars: 42 reviews (20%) - 3 stars: 10 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 8 reviews (4%) ### Most mentioned pros - It helps streamline the process and makes frequent travel easier to manage. While the customer service could definitely be better, the app itself has still been a helpful and reliable tool overall. - The interface is clean and intuitive, making it simple for employees to book flights, hotels, and rental cars without training. - The platform is intuitive, convenient, and helps take a lot of the stress out of travel planning. ### Most mentioned cons - It can be a little difficult to figure out how to use airline credits as part of the process paying for flights. - You are required to enter traveller details, even when searching for hotels, which is a little annoying. - I sometimes get a bit lost where things are, it doesn't always follow the most logical user journey. ## Navan customer reviews Showing reviews 1-25 of 213 (page 1). ### Both Personal and Business booking, though personal rates aren't great - Overall rating: 4/5 - Reviewer: Mikey B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Modern interface, both personal and business bookings inside the platform, perks and rewards for booking through navan. #### Cons The map interface for viewing hotels was frustrating with some notable glitches i.e. the zoom being reset / map resetting after viewing hotels. There are often better room rates outside of the platform too for personal travel. --- ### Navan is the future of expenses - Overall rating: 5/5 - Reviewer: SHADE A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Navan has been great! It’s easy to use, intuitive, and makes managing expenses a breeze. Uploading receipts is quick, and the navigation is seamless, saving me time and effort. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy Navan is to navigate and how simple it is to load receipts. The user-friendly design makes expense management seamless! #### Cons The onboarding process gave me a little trouble initially, but after that, I haven't had any issues. Everything has been smooth and easy to use since then! #### Reasons for switching to Navan Internal decision but ultimately was newer leadership decision --- ### TripActions has made organising travel so much easier for me - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TripActions has made organising my travel so much easier and allowed me to save the company money while doing so. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TripActions makes it incredibly easy for me to book travel in the most cost effective way for the company. I love the incentives to save the company money, but it's actually the ease of use of TripActions that is the best part. I can get travel booked on my phone with a handful of taps. #### Cons The only downside for me of TripActions is the fact that all travel is booked in US dollars, which results in foreign currency conversion charges on my credit card. --- ### Great Product - Overall rating: 5/5 - Reviewer: Regina C. - Verified reviewer: Yes - Industry: Accounting - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience is great. I like it better than the last product we used in the past that was complicated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It offers a quick and convenient way to schedule travel and get reimbursed for company related expenses. #### Cons The notifications are too frequent and sometimes irrelevant. #### Reasons for switching to Navan My employer made the switch to make it easier for employees to use. --- ### Customer Service can't be beat - Overall rating: 4/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is fantastic. At the airport with flight delays, I can jump on a chat with a real person who will work to figure out alternatives. There have been some application quirks but hopping on with CS tended to fix the issues in short order. Our company also implemented "saving sharing" where the employee would get a cut of the savings - in the form of a gift card to Amazon or whatever - if they chose a travel option that was more economical then some threshold or average. This was a very popular feature. #### Cons It didn't integrate well with Frequent Flyer status and sometimes failed to show options that were allowed under travel policy. For example, status that allowed selection of premium economy for free would sometimes not work right, and you'd have to call after the booking to get it fixed. Additionally, even though policy allowed for upgrade to business in some cases, the application still fired off a "this is out of policy" warning. It also wasn't always the cheapest option - in a couple cases booking directly through the airline was actually most cost effective. #### Reasons for switching to Navan Overall travel cost savings and enhanced customer service --- ### Trip Actions - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TripActions has vastly exceeded all of my expectations. I was very concerned when we switched platforms recently, and I have been extremely pleased with the UI and experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tripactions is a very intuitive expense report and booking platform for travel. It has more capabilities than other platforms on the market and has the ability to generate reimbursements within 24 hours. #### Cons Thus far, I haven't seen many cons to the product. The only hurdle can be that the trips have to be approved by a an approver prior to going to the booking page. That is more of an internal issue. #### Reasons for switching to Navan Looking at something that was all-encompassing and had more features for the organization. --- ### Good expense and travel booking platform - Overall rating: 5/5 - Reviewer: Quinten D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to submit expenses on there, as well as to book company travel. I really like some of the rewards they give as well. #### Cons Some of the travel on there is more expensive then if you would book it yourself, but the ease of booking on Navan makes it worth it. --- ### Navan admin user experience - Overall rating: 5/5 - Reviewer: Dion P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This is so easy to use to book travel and hotels. Really good way to track my companys expense management as it provides me good details. Helps to save lots of money on hotel bookings. #### Cons The payment and reimbursement function is not the best. It only does payments once a week rather than paying each individual claim. --- ### My Honest Review - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. Its great to easily see the upcoming flights and trips you have, along with the rewards and what they can do for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its very simplistic. Its user interface is very simple to whomever is using it. It allows you to easily see various flights and trips you have upcoming. I also very much appreciate the notifications on when to check in and any upcoming changes for flights. #### Cons It can be a little difficult to figure out how to use airline credits as part of the process paying for flights. It can get a little clunky --- ### Finance review of Navan - Overall rating: 4/5 - Reviewer: Sameh H. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One place that can handle all travel requirements and cost control #### Cons We have tried to implement cost control process in Navan however it has been difficult --- ### Navan is really cool! - Overall rating: 5/5 - Reviewer: William G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really like traveling with Navan. Easy to use and has some cool features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It makes travel really easy and notifies you of changes quickly #### Cons It seems there is a lack of customization from the user level --- ### Easy to use travel management software - Overall rating: 5/5 - Reviewer: Haruki T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The user interface and experience is great because of how clean and modern it is. Something that I think is overlooked is the experience on a mobile device as most times, tools see a decline in user experience when configuring for mobile devices rather than a desktop. #### Cons Customer support is sometimes slow to respond and occasional bugs presented some challenges with submissions. --- ### Loving Navan thus far! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Easy booking and managing work travel and expenses #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and is packed with great features for employee travel and reimbursements #### Cons I havent run into any issues while using Navan thus far --- ### High-quality automation to track spending processes transparently. - Overall rating: 5/5 - Reviewer: Ahmed F. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TripActions helped record all expenditures efficiently, especially during external missions, and follow-up processes for expenses were simplified, and officials took appropriate action. In addition, self-monitoring was strengthened, and the spirit of responsibility among team members was strengthened to direct expenditures within acceptable limits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TripActions makes tracking team and company spending easy. TripActions provides a simple mechanism for scanning receipts over the phone, automation to extract data, add it to an expense schedule, and notify the line manager to take approval, send acceptance notifications, or request additional information. It's also great that TripActions enables us to set a spending cap, and we can also send a request to raise the cap in times of emergency, especially during overseas missions. It's also lovely that TripActions enables us to link a bank card to write down payments via the card automatically. The reports are beneficial, as they give a comprehensive view of all spending operations during a specific period, and officials can analyze the results to make appropriate decisions that ensure that spending operations remain within the specified budgets. #### Cons The desktop and mobile apps are easy to use, scanning and auto-fill technology work well, and the membership prices are affordable. --- ### Whitney Galindo - University Recruiter review of Trip Actions - Overall rating: 5/5 - Reviewer: Whitney G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered main benefit is staying organized and having one centralized location for all my travels. thank you trip actions team!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love Trip Actions! In my role I travel a lot for university recruiting (mostly in the US and Canada). What I love most about the tool is: -ease of use. it's super easy to keep organized with tripactions. all my traveling can become pretty confusing, so I appreciate having the specific itineraries. It's so great to have ALL of my trip info (flight, hotel, rental car etc) in the palm of my hand, in one centralized location. also the app UI is super user friendly -customer support: super friendly, helpful, and timely -trip action points: i love love love being able to collect points for my travel when i save SurveyMonkey money. i really love having the option to cash in for amazon gift card or personal travel -ability to book personal travel: i often book mine and my families personal travel via trip actions. unfortunately it's not always cheaper, but it is more convenient to have everything in one place #### Cons Just today actually i experienced a functionality that i'd like to be updated. For context, i'm going on two separate university recruiting trips to san diego in the fall (one is september, one in october). both of these trips were merged into one itinerary, likely because it's the same location. however when i reached out to your customer support team, they said that once a trip is merged, you can't unmerge it. i wish you could because it's confusing to look at two separate trips in one itinerary. --- ### Nice user interface with ability to customize selectable options to fit within travel policy - Overall rating: 4/5 - Reviewer: Sandy K. - Verified reviewer: Yes - Industry: Chemicals - Company size: 5001-10000 employees - Product usage: Used other for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience with Tripactions. The modern user interface has a look and feel similar to those our users are already familiar with from other online travel booking tools. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I really like how the booking options display based on the company 's travel policy. This has streamlined the booking process because users are not having to get approval so long as the booking fits within the provisions of the policy. #### Cons With hotel booking, a user can select to search based on a company office location (that have been configured); however, this is not available for flight bookings. We have unfortunately had a case where someone selected the wrong airport (a 4.5 hours' drive away) because it had a similar name to the right one. This would have been avoided if the user could have selected to search for flights based on their location and the office location to which they were traveling. #### Reasons for switching to Navan More modern user interface --- ### Horrible for business travelers - Overall rating: 3/5 - Reviewer: Laura R. - Industry: Professional Training & Coaching - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered It feels like nobody who works there actually flies frequently themselves. Thus, they never adequately address my needs. It is SO frustrating. This is literally the only company I've ever sought out to actively negatively review. They're masking a bad travel experience with a pretty user interface for booking. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The interface is easy to use. However, pretty products do not create for a great user experience--depth of integration and customer service do that. #### Cons For business travelers who have status on multiple airlines, this software is pretty miserable. TripActions serves as the barrier between me and my carrier of choice. It feels like nobody who works there actually flies frequently themselves. All I want to do is to be able to contact the airlines myself or have better integration so that 1) I can change things without a third party. In Southwest, I can't change in the app if my flight is late, or if I want to switch (at no cost due to my status) to an earlier flight. With Delta, due to loyalty, often if I call, they will waive change fees for me. However, with TripActions, the integration isn't there and a third party is negotiating on your behalf. It's ineffective and time consuming. Their change fees have to be approved by a manager--this makes it hard to switch flights last-minute and get home sooner. 2) My upgrades aren't invalidated. YUP! You read that right! Because the integration with TripActions and Delta is poor, I am not able to book my seat with status through TripActions. I always end up calling Delta directly to get upgraded. Most recently, though, on a long haul flight from LAX to NYC, Delta confirmed my upgrade, but when I went to check in, I found out TripActions invalidated it when they saw my new class of seat didn't match the initial one I booked. This results in me spending HOURS on the phone/chat feature between Delta and TripActions. #### Vendor response Hi Laura, Please forgive the delayed response. I'd like to learn more about your experience so that we can make this better for you. Would you DM me so we can start a conversation? Samantha Replied August 2019 --- ### terrible app - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I was coerced into downloading this app to attend a software conference. I have been trying to cancel my subscription for a month, but I cannot do cancel the subscription on my own. TripActions chat help tells me that my company admin must end my subscription. This does not sound right or ethical. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I did not care for anything about this software #### Cons It does not add value. It does not provide anything that my individual airline, hotel, and rental car apps do not already provide. It is annoying and gets in the way between me and my reservation --- ### Not ready for prime time - can only handle straightforward business bookings - Overall rating: 1/5 - Reviewer: Bethany A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Terrible. They want me to pay thousands of dollars even after admitting their system handled my use case oddly. This software looks slick, but isn’t ready for large companies that need to handle many personas & use cases. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The support people are nice, but ultimately cannot resolve problems. #### Cons 1- the UX for booking & cancellation are different. 2- the cost for misunderstanding is extraordinarily high 3- support takes forever & cannot resolve issues 4- bookings are charged to your credit card by Navan as well as any airlines involved (e.g. 1 flight through Delta and Air France was initially billed 3 times) #### Reasons for switching to Navan Company switched --- ### Pros and cons - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally good attitude towards tripactions. Coming from non managed our team isn’t crazy about the change, but that’s more of an change management issue. Without the rewards there isn’t anything that employees are crazy about. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CSM’s are great. Help desk team usually is really responsive and helpful. Booking fees are definitely a little on the expensive side. Their reps can go and negotiate rates on our behalf. #### Cons Small issues with single sign on. This tickets been open for quite some time. Wished that could prioritize this and close the loop #### Reasons for choosing Navan Egencia has a really dated look and feel. --- ### Everything all in one place!! - Overall rating: 5/5 - Reviewer: Maddison P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I absolutely love it and booking trips is extremely easy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros That my entire trip was in one place - and all rewards information can still be applied. #### Cons The rental car function needs a lot of work. My receipt showed different information than the company had on one trip which was a painful issue to reconcile. #### Reasons for switching to Navan Company mandated. --- ### Worth it for the customer service alone! - Overall rating: 5/5 - Reviewer: Zack H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I travel weekly, and use TripActions to book my flights, and sometimes lodging. I have never had a negative experience using the software, and really appreciate the ease and simplicity it brings to navigating the process of getting around. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Beyond the low-fuss, high-ease interface for booking flights and other travel accoutrement, the customer service is beyond reproach. The CS team has helped me out on numerous times and worked minor miracles on my behalf, from last second flight adjustments to researching and answering my left-field questions on how to get around the nonsense that certain airlines subject their customers to. Happy to use, highly recommended! #### Cons As someone who likes to take a little more control over the particulars of my bookings, I find the hotel section to be a little clunky to navigate for comparison shopping. --- ### Great options and service when something goes wrong - Overall rating: 5/5 - Reviewer: Tom R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Great solution for business related travel, but some options are a little too personal travel based and can create some clutter. Solution can be used for personal travel, but I tend to book personal trips directly with my preferred vendors to use points, miles, perks, etc. In some cases I can find hotel or car options outside of app not available in TripActions, still learning source of their availability. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1) Incentives (employee kickback percentage) is awesome way to keep cost conscious but not force employees to pick the cheapest options. 2) Recognition of my status with vendors makes getting appropriate seats, room options, or discounts easy. 3) Information and views into flights, aircraft, amenities, and seat availability is convenient. #### Cons Rarely book a pre-paid hotel or pulled options from priceline style sites where I can't cancel or earn status for my business travel. These options often clutter the listing or make for several filters to apply to narrow choices. Same applies to apartment style options, bed and breakfast, etc. that require more filtering. No way to limit choices in profile so they don't continue coming up. --- ### Great platform - Overall rating: 4/5 - Reviewer: Jon D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use this platform to book employee travel and also candidate interview travel. It works well for both purposes. We've had to change our workflow a bit to accommodate the candidate travel but overall its been positive. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Aggregates all flight and booking info into one platform. You can see other users travel arrangements and you can schedule on behalf of others. #### Cons Service fee is charged separately and adds a little bit of pain when it comes to submitted expenses and receipts.. --- ### TripActions - So easy to use - Overall rating: 5/5 - Reviewer: Tim C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros - It is very easy to use for both business and personal trips. The search features for flights, hotels, and rental cars are very easy to use and manipulate. - It definitely finds the best pricing on all aspects of trips. I routinely find the pricing to be 10% cheaper than what I can find using other methods. - I like the reward option which allows you to reserve cheaper options and bank Amazon rewards. - I like that I can easily (one toggle) switch from business to personal trips. #### Cons - So far, my only (very minor) compliant is that you cannot reserve Exit Row seating on an airline during your initial booking. You must call the airline after the reservation is made. Minor annoyance and most likely a requirement of the airline industry. ## More reviews [Next reviews](https://www.softwareadvice.com/travel-management/tripactions-profile/reviews/?page=2) --- Navan Reviews, Pros and Cons - 2026 Software Advice