In overall I just love the Zoho Expense, now I'm able to record my monthly expenses for a company and can mark them reimbursement item that means once approved I will get reimbursed for that expense from a company which is not only helping me but also helping the company in smoothing the whole process of monitoring the expenses and providing reimbursements.

I have started using Zoho Books initially and gradually I explored other Zoho products as well. In a few days, I got to know about the Zoho Expense and I was like this is the tool I need. It makes my life really easy by offering the easiest way to record my expenses for the company and other employees as well. Once the expenses are recorded in the Zoho Expense, it will directly be shown in the Zoho Books. I just love this feature.

Well, there are no cons I have noticed but for the unfamiliar person, it might be a little tricky at initial to learn and to use it. But, believe me, the Zoho team will provide any required support to make sure you are having a good experience with their services/tools.

There are several positive aspects to this program. Although it is well-designed, some of the functionality is still not entirely functional. I appreciate the user-friendly design and the ease with which expenses can be submitted. The bespoke procedures for approval make it simple to route costs for secondary approvals depending on their monetary worth, saving time and money.

The pricing of the program is attractive to me because it is competitively priced in comparison to its competitors. I do a lot more for my company now, which is why I switched to a different software package. I feel that this program will be beneficial to someone who is just getting started. The program is incredibly simple to use and has proven to be really beneficial in keeping me organized with my company expenses as well as in keeping me on track with my tax preparation.

Overall, this is an excellent tool. At first sight, the supplementary papers that are connected to the reports may be disregarded, although this is not a serious cause for concern.

Best ever expense tracking app. We always have a great experience with Zoho

The cloud implentation and interface which makes it easy to use

There is really nothing that we can dislike in this product

It was great at first offering a great value but know we are force to look for a new option

In the past it was easy to match things up now it take longer than if you were to photocopy and do an excel report

It keeps getting harder to use with every upgrade. Top enter an expense know you have to go to three different screen to match them up and most of the time you manually have to match them up which takes even longer. The worst part is they can even correctly do their own receipt

Experience has been wonderful. It's easy for my team to access

Love the AI scan. Also the fact that there's a mobile app. Makes it easier than using Google sheets. I also like that I can add my team members too. Also love that it syncs with zoho books.

Nothing at all. I think it's all great.

Expense reporting has been made easy by the software . In overall the best software for any business that wants to have smooth expense tracking and reporting.

I like the way expense reporting has been simplified by the software thus saving on cost and time.

So far there is nothing to complain about the software. It is serving us so well.

The receipt scanning seems quicker than other ones I've used. Making expense reports also seems easier and intuitive as well.

Haven't used it long enough to notice any cons, so far its makes my expense logs easier which is why I tried it!

It was easy to understand how to use it and start using it for some of our expense tracking.

The credit card billing feature has a glaring weakness that we've found difficult to overcome. We're confident the Zoho Support team will help us through it.

Zoho has given me the ability to manage my business with ease and efficiency.

I love the ease of use and the interface is very user friendly.

I don't have cons at the moment... Which is great. So far I've enjoyed my experience.

I am really enjoying using Zoho Expense to upload all my receipts with the mobile android app and then I export it as .csv from the web app.

I would like to add more expense categories from within the mobile app. Thankfully I can add those additional expense categories from the web app.

Overall, my experience with Zoho Expense has been great. I see no reason to switch to any other service. This app offer everything I was looking for and more.

I love how simple and focused this app is. I don't need a million options, just something that makes it easy to keep track of and submit expenses. Zoho Expense does all of that an more at a very reasonable price.

I think that the only thing that could be improved in this app is the database of merchants in the United States could be more comprehensive. Not a big issue, but maybe something that could be updated.

Zoho provides us with a good tool for categorizing and approving credit-card and reimbursement transactions.

The software has been adopted well by our users, who say that they find it easy to use.

The export function creates a file that has formatting that is incompatible with our existing ERP solution. Also, while expenses can be split among multiple categories, they cannot be split among multiple departments and funds.

I definitely like Zoho expense better than QuickBooks. I will continue using this product and look forward to streamlining it with my Zoho books, email, and any other programs that we decide to utilize. Seems like a great solution for our small business.

I have only used this on a trial basis so far but it's exactly we need - something better than an Excel worksheet and cheaper that QuickBooks. It has allowed us to manage company expenses and I think it will be a great solution once we purchase and integrate it into our systems.

Using Zoho can be a little confusing at first - nothing major - but the Zoho email program is asking me to verify my email (required to approve some expenses) - which is a Zoho email - and the way that the systems work together is a little confusing - but I am confident that with a couple of tutorials or if I schedule a session with a Zoho rep to walk me through - that I will get the hang of it and enjoy using this product for our small company.

Our overall experience has been great! We would recommend it to anyone.

I love how organized Zoho Expense keeps our company spending. It also integrates with our accounting software, Zoho Books which helps keep all of our expenses in sync.

It is somewhat difficult to figure out as a beginner. We also had issues with connecting Zoho expense with our Zoho Books.

Overall, a very nice experience.

We are using this tool mainly for corporate credit card reconciliation and employee expense reimbursements. For those uses, this tool is great. It took a while for Visa to get the direct credit card feeds implemented, but once they did, everything seems to be working great. I do a bit of manual work to get the reports imported to Sage 50, but it is not a huge burden considering the cost savings!

It would be nice to be able to split expenses by a set percentage. Right now you have to calculate manually. No big deal, but it would be a nice additional feature. I don't like that once a credit card has transactions that are "expensed", you can not delete the card. You just have to mark it as inactive.

I'm a fan no doubt. But definitely needs improvement on the AI receipt Auto Scan to be a top product. I still have to figure out the integration and improved export of data. Need to automate as much as possible.

Install: Easy to install and start up. Learning curve was minimal (but I have many years of finance systems experience, so I'm not sure if it would have been easy for those with no experience). Mobile app: The ease of mobile input. Great features, easy enough to figure it out without help. Smart layout. There are excellent help instructions available online. Desktop software: Easy to move around and find what you need. Love how you can jump to details from relevant screens. Can't get lost, you can always figure your way back from the convenient side bar. Good basic analytics. Edit functions are everywhere, so that's convenient too. Overall, I'm clearly a fan.

Mobile auto scan needs improvement. Although the scanning was helpful, it no doubt saved me lots of manual input time. The scanner picked up info, not even my eyes could see! But... 1- Doesn't pick up the name of vendor most of the time. Manual input required. 2- Auto scan AI categorization is clunky. Picks up at the vendor level, so assigns the same category to every item on the receipt, which is unrealistic. Should be at the line item, AI can learn through history and provide an accurate auto scanning feature worth paying for (significant $ upgrade for unlimited auto scans, expect it should scan better!). 3-It would also get data misaligned. The item description aligned to the wrong amount. So I had to fix quite a few mobile receipt scans. 4- Would get confused and pick up the line item description (example: price per unit) and create a new line item. So I have to do some clean-up on that too before submission. 5- Auto scans have a waiting period. So not in real-time. Thats inconvenient, especially since I'm not sure how long it takes. So have to keep checking. Would be good to get a text or something to alert when ready so I don't have to keep checking periodically. 6- Too bad my POS does not integrate with Zoho, only QuickBooks. It would be a huge improvement. 7- Quite a few modules...need to figure all that out. Improved storyline would be better on how it fits together.

By utilizing Zoho Expense, we ensure that all expenses are documented correctly and that no receipts are lost. This ensures that approvals are obtained directly and payments are paid on time. With Zoho Expense, we can monitor exchange activities, produce statistics, and spot unneeded or exaggerated spending, ensuring budgets aren't exceeded.

I enjoy how easy Zoho Expense is to use and the clarity of all the tools on the fantastic user interface. I particularly like that I can simply scan proof of expenses documents and invoices, and that Zoho Expense dumps data from them immediately and saves a duplicate of the document original. I love how spending are segregated and categorized, taxes and fees are computed separately, all in one report, making audits and approvals quick. The notification system tells you of revisions to your submitted reports or accounting department enquiries, allowing you to respond directly and avoid delays in receiving payments.

Overall Zoho Expense is easy to use and doesn't have a lot of dislikes. I only face a problem when loading receipts and unloading data from them, where the user has to make sure that all the data has been recorded correctly, and sometimes we may need to manually modify it before sending, which can result in errors and mismatches between the receipt and the numbers in the reports.

We have saved so much time in our office by putting the work of expense data entry on our employees who are purchasing/buying. Though the system isn't perfect for the way we use the "Items" tab of entering material costs in QuickBooks Desktop (it syncs every expense to the "Expenses" tab), it is still increased efficiency here.

We love the autoscan feature! Take a photo of your receipt, and it creates the expense, including Merchant and Cost. Even more, we love the Email Receipt Forwarding feature! No need to print any email receipts or invoices! And the support team at Zoho Expense is fantastic! They respond quickly, work to answer our questions thoroughly, and are committed to resolving any glitches and improving their product.

We needed some time to learn how to use Zoho Expense and to tweak it for best processes. We encountered some software glitches, and always received great assistance from the support team. I wish the system recognized variations within Merchant names (eg Smith & Jones is the same as Smith and Jones), instead of having to work around.

We now use Zoho for expense management claims across 3 companies

Relatively easy to set up and administer with a link into Xero

Having to update GST tax on each account in Zoho (rather than pass through of info from Xero)

All things considered, Zoho Expense has been an invaluable tool for us in an effort to control & track Credit Card Expenses across multiple users.

The receipt auto expensing feature saves us time and money every day. Along with report visibility etc.

When setting up the cards initially, there has been hiccups, all resolved, but not necessarily smooth every time

Most important is the Integration with other apps

No such issue found in the app. It's convenient and easy to use app.

- We've been able to reduce processing time by 1/3rd as it has helped us create a system/ process for expenses. - We've cut down on 100s of back and forth emails over payments as every staff member knows at which level does the payment lie. If it is not submitted, not approved by the head of the department or is lying for approval with finance. It helps everybody have a clear timeline. - We've cut down on numerous impromptu payment requests coming in from different sources and we have zoho now as a one point source to request payments. It helps reduce the errors and keep our finance team sane!

We like the transparency and ease to customize. For us as a company, it helps all levels of staff to know exactly where the report is and the timeline around processing. It helps us avoid the exchange of 100s of emails over petty issues.

I wish we could disable a few features that do not apply to our organisation. Zoho has already customised the software a lot for us, but having a features not in use disabled on everybody's dashboard would reduce some questions/ uncertainty.

Zoho Expense is a versatile solution that is accessible both through a web-based interface and a mobile application, providing us with flexibility in managing our expenses. Zoho Expense seamlessly integrates with various other applications in our current software ecosystem, allowing for a streamlined workflow. Moreover, the high degree of customization available ensures that any organizations can implement Zoho Expense quickly and effectively, without the need to change their existing processes.

Zoho Expense is a top-tier solution for managing travel and expenses. The software is designed with a focus on reducing overspending, automating expense reporting, and ensuring complete oversight over expenditures ultimately, this enables small sized businesses to enhance productivity with optimize cash flow, and improve overall financial health for any new born organizations.

No negatives about the Zoho Expense as of now.

Overall the product is very easy to use; I really like being able to scan receipts to automatically generate expense line items.

There is nothing I really dislike. I would say the reporting function could have a higher level of configurability to make it more useful.