--- title: "Gaviti Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Gaviti. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Gaviti is a good fit for you!" source_url: "https://www.softwareadvice.com/treasury/gaviti-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounts Receivable Software](https://www.softwareadvice.com/accounting/accounts-receivable-comparison/) / [Gaviti](https://www.softwareadvice.com/treasury/gaviti-profile/) / Gaviti Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/treasury/gaviti-profile/) Reviews [Alternatives](https://www.softwareadvice.com/treasury/gaviti-profile/alternatives/) # Gaviti User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 91 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 57 reviews (63%) - 4 stars: 25 reviews (27%) - 3 stars: 6 reviews (7%) - 2 stars: 3 reviews (3%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I also appreciated the real-time visibility into aging, disputes, and customer touchpoints, which made it easier to prioritize accounts and stay organized. - It automates invoice followups, integrates relatively well with most external ERPs and overall improves organization efficiency. - Gaviti is very beneficial for keeping organized with the monthly payouts to the several invoices due to the diocese. ### Most mentioned cons - When the invoices are emailed to our customers, our customers often "short pay" an invoice, and Gaviti doesn't understand that an invoice could be under appeal, etc. - Have to fix the it all the time and cooperate has to load the invoices making it not automatic. - I never got the last gift cards from the last 2 times, so I won t be doing anymore surveys or reviews ## Gaviti customer reviews Showing reviews 1-25 of 91 (page 1). ### Game changer for easy accounts receivable. - Overall rating: 4/5 - Reviewer: Thomas S. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Hard to imagine being without it at this point. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that it includes all parties so customers are being bombarded by phone calls by the different departments with the same goals. #### Cons Occasionally some of the buttons with an accounts don’t work equally --- ### My Gaviti Review. - Overall rating: 4/5 - Reviewer: Tyler M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Gaviti overall is a great product. It automates invoice followups, integrates relatively well with most external ERPs and overall improves organization efficiency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the biggest benefits is that Gaviti automates invoice follow-ups, reminders, and collections workflows so we don’t have to manually chase payments. This saves tons of time and reduces errors. #### Cons I feel limited on the reporting capabilities of gaviti. Deep analytics is difficult and not intuitively navigable. #### Reasons for switching to Gaviti We needed a product that streamlined our automation process. Sending emails automatically is huge. --- ### disappointed - Overall rating: 2/5 - Reviewer: RAMONA H. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Gaviti is a great app, i like how it keeps our invoicing simple. It is always on time and on track when sending out the invoices #### Cons I never got the last gift cards from the last 2 times, so I won t be doing anymore surveys or reviews #### Vendor response Thank you so much for your positive feedback on Gaviti—we’re glad to hear that the invoicing features are helping you stay organized and on schedule! We're truly sorry to hear about the issue with the gift cards. Please note that our gift cards are often fulfilled by third-party providers, so while we aim for a smooth experience, delays or issues can sometimes occur outside of our direct control. That said, we absolutely want to make this right. Please reach out to us at marketing@gaviti.com, and our team will be happy to look into it and resolve it for you. Thank you for taking the time to leave a review. Replied July 2025 --- ### Great tool - Overall rating: 5/5 - Reviewer: Carol B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great - some glitches but the team was very engaged and had corrections immediately. If we had an issue or request we reported it and then immediately responded to our requests/issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dashboard and real time info. The ability to be able to get all kinds of useful information in one place. #### Cons That we were forced to use Bluesnap as our credit card processor and could not use the one we already had in place. #### Reasons for choosing Gaviti The dashboard and ease of use. Like the daily activity or to do list #### Vendor response We're glad to hear that Gaviti’s dashboard, real-time data, and responsive support team have added value to your experience! Regarding your concern about being required to use BlueSnap: we’re happy to share that Gaviti now supports multiple payment processors, and customers have the flexibility to connect their preferred processor instead of using a default option. If you’re unsure how to update your payment processor, please don’t hesitate to reach out to your Customer Success Manager — they’ll be happy to guide you through the setup process. Thank you for taking the time to leave a review. Replied July 2025 --- ### Gaviti = Great - Overall rating: 5/5 - Reviewer: Diego G. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great overall, a nice and smooth platform to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Precision and pace. I have never had an issue related to errors o misapplications. #### Cons Sometimes searching specific invoices can be a little hard. #### Reasons for switching to Gaviti I wasn't yet in my job, so I don't really know the reason why. #### Vendor response We are so glad that you are having a positive experience with Gaviti. We are sorry to hear about difficulty in searching for specific invoices. Gaviti offers a variety of search and filtering options designed to this process easy. If you need assistance utilizing these features, please reach out to your company's dedicated Customer Success Manager, who will be happy to guide you. Replied March 2025 --- ### Gaviti Fits - Overall rating: 4/5 - Reviewer: Patricia I. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Gaviti has fit in with my daily responsibilities. It has been easy to use and provides the information I need daily to contact my customers. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Having it set to automatically reach out to past due customers, multiple times if necessary. Being the AR person, having a report that list all open invoices and/or customers with a balance with the contact info allows my day to go more smoothly. Additionally, having the ability to add notes while speaking to customer or setup payment plan/promise to pay cuts down on time. #### Cons When a payment plan or promise to pay is setup, it would be nice if this info would automatically email the customer. If it could be emailed, it would be helpful to have a template with instruction/explanation with reply demand in place. Also, I work in Gaviti daily, and it tends to be very slow quite often. --- ### Overall Perk - Overall rating: 5/5 - Reviewer: Lisa T. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. being able to have everything in one portal is useful especially it all goes to the diocese for all there payments #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gaviti is very beneficial for keeping organized with the monthly payouts to the several invoices due to the diocese. I am able to pay the payment and see it debited next day without fail and keep records up to date #### Cons i cannot view what to pay b/c i only have a small section of the page to view it. thats the most annoying part. --- ### Transit Tech review - Overall rating: 4/5 - Reviewer: Sara M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm impressed w/ the automated capabilities and the time it has saved. I love the notes w/ dates etc. Overall I am very happy w/ Gaviti. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the automated workflows to customers. I like the notes name and date stamped. Basically, it's on autopilot and that's awesome #### Cons My main complaint with Gaviti is the lagging. A lot of times we are waiting for it to quit spinning and pull up what we need. I don't know if it's because we have so many companies. --- ### accounts recievable - Overall rating: 5/5 - Reviewer: shayla w. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Gaviti was very positive. It streamlined collections, improved visibility into aging and customer communications, and helped me manage accounts more efficiently #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Gaviti was how it streamlined the entire collections workflow in one place. The automation features reduced manual follow-ups, while still allowing room for personalized outreach when needed. I also appreciated the real-time visibility into aging, disputes, and customer touchpoints, which made it easier to prioritize accounts and stay organized. Overall, it helped improve efficiency, accountability, and consistency across the AR process #### Cons The main drawback for me was the initial setup and learning curve. Configuring workflows and reports to match more complex customer requirements took some time --- ### Gaviti Review - Overall rating: 4/5 - Reviewer: Jodi K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like the program. As stated it is easy to look up invoices, can find by invoice #, account, or our sales order number. Would recommend to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Pretty simple to view and navigate. We can add notes to invoices and actually do multiple notes to mulitple orders at the same time. #### Cons Reporting - could be confusing. Creating reports is not the simplest. It may be the filters we have set up but not very user friendly. --- ### Gaviti makes my job easier. - Overall rating: 5/5 - Reviewer: Siobhan D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! It's beyond user-friendly, and it's easy to show someone else how to find what they are looking for. I especially like that it makes communicating with customers easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gaviti has streamlined my workday, making it easier to complete daily tasks and run important reports. #### Cons Updates are often done during work hours. #### Reasons for switching to Gaviti The company needs something that everyone was able to use and would help streamline our work. #### Vendor response Hi Siobhan, Thank you for your lovely review! We're so happy to hear that Gaviti is making your life easier and that you find it user-friendly—that’s exactly why we’re here! I’ve shared your feedback about the timing of product updates with our development team. We truly value your input and will explore ways to address this concern. Thank you once again for taking the time to leave a review. Replied December 2024 --- ### Overall okay, speed issue - Overall rating: 3/5 - Reviewer: hannah c. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a good experience with all of the features, I am not complaining about any features, I love all it has to offer. The speed is just a bit of an issue when it takes 10 minutes to save one note. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how it localizes all of our information in one place and everyone can see notes. #### Cons It is extremely slow during business times (I understand that the time is heavy on the server, but I feel as though it should function a bit better given the nature of gaviti) #### Reasons for switching to Gaviti It was an upper mgmt executive decision due to more funcionality. #### Vendor response I have good news. We just made some updates to the system which should help improve the speed and lagging. Thank you for taking the time to write a review! Replied September 2024 --- ### amazing product - Overall rating: 5/5 - Reviewer: Angela G. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. east to use, easy to train people on, easy to add notes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy to send an email with all open invoices. #### Cons we cant see any credits or money on account #### Vendor response We're glad to hear that Gaviti has been easy to use and train others on, and that sending open invoice emails has been a smooth process. Regarding your note about not seeing credits or money on account—just a heads-up that Gaviti’s views are fully customizable, so you can choose exactly what information you’d like to see. Just click to explore all the available options. If you're not sure how to set this up, your dedicated Customer Success Manager would be happy to help walk you through it! Thank you for taking the time to leave a review. Replied April 2025 --- ### Happy to use Gaviti - Overall rating: 5/5 - Reviewer: Colin P. - Verified reviewer: Yes - Industry: Maritime - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a good experience. I can always check status of invoices and use it as a vendor statement to reconcile to our payables and get copies of anything we're missing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Organization of vendor invoices and ease with which to pay them. I can always check status of invoices and use it as a statement to reconcile to our payables. #### Cons I have none. I only use it to pay vendor invoices, but I have no cons to speak of using it in that manner. #### Vendor response Thank you for sharing your positive experience with Gaviti! We're thrilled to hear that the platform makes it easy for you to manage vendor invoices, check statuses, and reconcile statements with your payables. It’s great that you’re leveraging Gaviti’s features to maintain visibility and control over your invoice processing. Thank you for taking the time to leave a review. Replied July 2025 --- ### Gaviti overview - Overall rating: 4/5 - Reviewer: Alicia S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the program was easy to learn which makes it easier to train the rest of the team. Usually when someone has a question, it can be answered quickly so I can get back to my job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that we can keep all our notes in one place instead of using spreadsheets #### Cons I know everyone else likes that invoices disappear after they are paid but I would like it if we could access paid invoices and previous notes for a history on the customer. #### Vendor response Hi Alicia, We're delighted to hear that Gaviti is delivering great value and that you find it user-friendly. Regarding your concern about paid invoices and related notes, rest assured they don’t disappear. You have full control over what is displayed in your view. If you need assistance in configuring this, your dedicated Customer Success Manager is always available to guide you. We truly appreciate you taking the time to share your feedback and look forward to continuing to support your success with Gaviti! Replied December 2024 --- ### Regional Contract Administrator - Overall rating: 5/5 - Reviewer: Abigail L. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has been a wonderful experience with Gaviti. Appreciate the staff's help on support tickets within 2 days. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the communication viewable from the customer directly uploading from emails. #### Cons Integration issues caused by our software's limitations. Hoping we will get to change our current software to something more compatible with Gaviti in the future. #### Vendor response Hi Abigail, We're delighted to hear that things are going well. As you know, Gaviti seamlessly integrates with all business systems, so if you’re planning to continue using your current software, don’t hesitate to reach out to your dedicated Customer Success Manager. They’d be happy to explore any opportunities to further optimize your experience and tailor the system to your needs. We appreciate you taking the time to leave us a review. All the best, Sarah Replied December 2024 --- ### Review on Gaviti - Overall rating: 4/5 - Reviewer: Edward S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am still learning about some of it. But, the overall experience has been good. There have been a few glitches when trying to pull Credit Reports. But, I an hopeful we can overcome them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has a good platform to review customer, track payment and make collection notes. #### Cons The Credit management platform could be more user friendly. #### Vendor response Hi Edward, We’re thrilled to know that Gaviti is making a positive impact with your A/R processes While we strive to create the most user-friendly experience possible, we recognize there’s always room for improvement. We’d greatly appreciate it if you could share more details about any challenges you’ve encountered with your dedicated Customer Success Manager. Your insights will help us refine and enhance the experience for you and all our users. Thank you again for taking the time to write this review—it means a lot to us! Replied December 2024 --- ### Fast Transaction - Overall rating: 5/5 - Reviewer: Ignacio C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It makes online payment more convenient and easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Convenient and fast transaction when it comes to payment. #### Cons it doesn't remember the username and password of users. It takes time to put in the sign in credentials #### Vendor response Hi Ignacio. Thanks for the compliments! We are so glad that your company is getting so much value from Gaviti's customer-facing payment portal. We have worked hard to make it the best one on the market. To make logging in easier, you can save your username and password on your login screen by updating your browser's autocomplete settings. Simply set it to fill the "username" field with your email address. As browser settings vary, we recommend checking your browser's help guide for specific instructions. If you need further assistance, please don’t hesitate to reach out to your company’s dedicated customer success manager—we’re here to help! Thank you for taking the time to write a review. -Sarah Replied January 2025 --- ### Gaviti Review - Overall rating: 3/5 - Reviewer: Rina L. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The organization and all information being on one screen. #### Cons Gaviti runs very slow. It needs a new software update. #### Vendor response Hi Rina, Thank you for sharing your feedback! We’re thrilled that Gaviti is supporting your organization, and we truly apologize for the slower performance you’ve experienced. We’ve recently rolled out a major software update designed to enhance speed and performance. We’d appreciate it if you could give it a try, and if you still encounter any issues, please don't hesitate to reach out to your dedicated Customer Success Manager. We’re here to ensure everything runs smoothly for you. Thank you again for taking the time to leave a review. Replied October 2024 --- ### Gaviti Review - Overall rating: 4/5 - Reviewer: Candace R. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Gaviti has become a staple in our collections process. I view it as having an additional team member. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once set up, the Gaviti systematically reminds your customers of the due dates of their invoices. This cuts down on the number of hours spend contacting customers. #### Cons Depending upon the volume of your needs, the set up can be cumbersome. #### Vendor response Hi Candace - We are so glad that Gaviti is saving your company time and adding so much value. As for the setup, we hope that your dedicated customer success manager made it as smooth as possible. If you ever need anything, please reach out. Thank you for taking the time to leave us a review. Replied September 2024 --- ### Gaviti Review - Overall rating: 2/5 - Reviewer: Christina D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HORRIBLE - Too many bugs in the system. Ability for more users added slows speed down even further. I should not have to wait for the system to sit and spin after a single notation. I need to have the ability to added a note save it and then moved o the next task. My job is fast paced, I need an accounting system that will not hinder this. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Only thing is they send auto reminders. #### Cons SPEED!!! Inability to use "enter' instead have to tab down 1st. AW SNAP responses are constant. #### Vendor response Hello Christina, We're truly sorry to hear about the issues you've encountered with Gaviti. We've recently made some system improvements that should address the speed and performance problems you’ve experienced. If you're ever less than satisfied, please don't hesitate to reach out to your company's dedicated Customer Success Manager. Every one of our customers, regardless of size, has a dedicated point of contact to ensure their needs are met. Replied September 2024 --- ### Great value for your collections related needs! - Overall rating: 5/5 - Reviewer: Johnathon N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In addition to the product itself being very easy to use, what I appreciate most about Gaviti is that it does the heavy lifting for those involved in collections. Rather than manually following up on each individual customer, Gaviti can handle the entire follow up process for all customers which frees up the user for more strategic thinking. The administrator also has complete control over workflow email template designs which allows for quick pivoting in targeting and messaging strategy when necessary. On top of that, the system provides useful metrics and is able to manage communication not only internally with the team, but also externally with clients as well. #### Cons Although the invoice attachment function helps, what would be game-changing is if all open invoices per customer could be attached for download in one email to the customer. Furthermore, when the invoice table is embedded in the email, all of the invoices listed should be available through the link. Hopefully this is already part of the current road map. Other than this specific item, there isn't much to not like about Gaviti. --- ### Gaviti Review - Overall rating: 5/5 - Reviewer: Jamie C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been happy with the way everything flows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that I can pull up all the invoices and add/see notes on each one. #### Cons The fact that it doesn't update if partial payments are made #### Vendor response So glad that you are getting value out of Gaviti. We are working on improving the partial payments issue. Thank you for taking the time to write a review. Replied September 2024 --- ### Our experience with Gaviti - Overall rating: 5/5 - Reviewer: Jim D. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had an excellent experience with Gaviti so far. [SENSITIVE CONTENT] has been outstanding and has a deep invested interest in our success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like the automation and control of reaching out to customers when invoices are due. #### Cons Setting up the workflows could be a little easier. --- ### Gaviti review - Overall rating: 4/5 - Reviewer: Katina L. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Hopefully,All well so far but everything will go smoothly and Gaviti will be set up without lagging #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros My favorite thing to do is bulk edit and tag #### Cons The problem is the system's severe lag. Hopefully, things will improve soon. #### Vendor response I have good news. We just made some updates to our system which should help improve the speed and lagging. Thank you for taking the time to write a review! Replied September 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/treasury/gaviti-profile/reviews/?page=2) --- Gaviti Reviews, Pros and Cons - 2026 Software Advice