All Sign In Scheduling Reviews

1-25 of 760 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Jane

Education Management, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed December 2023

Sign In Scheduling Review: Didn't Work For Us.

User Profile

Francesca

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2018

Overall, the 10to8 platform and software has been great and very user-friendly!

PROS

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

CONS

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

David

Photography, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2022

10 to 8 review by Michelle Kemp Photography

I use it every day, for a small business like mine it works very well and is great value

PROS

I have used 10 to 8 for about 4 years, there has been a number of improvements. It is easy to use and is a very important part of my business

CONS

There is one thing I would like, at present, I can attach a scanned document to an appointment, I would also like to be able to attach a scanned document to the client's page. It would be good if a client's page could be more bespoke

Reason for choosing Sign In Scheduling

Cost, and because 10 to 8 had almost all I was looking for. Others were/are OTT

Jacqueline

Health, Wellness and Fitness, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed September 2020

Great Price, But Disappointing

I set up a very small online yoga business earlier this year and selected 10to8 for ease of set up and price. Unfortunately, it has been letting me down. There are glitches delaying bookings and casuing issues with payments through PayPal. There are also functions I could really use that 10to8 doesn't offer, or only includes with their most expensive package.

PROS

The price is my favorite thing about 10to8.

CONS

There are frequent glitches (usually delayed registrations) which have been costing me money and customers.

Reason for choosing Sign In Scheduling

I chose 10to8 after testing many, many booking systems. I went with 10to8 because it was easy to set up and worked with PayPal.

Vendor Response

Hi Jacqueline, Thank you for sharing your thoughts; Feedback from our customers, be it negative or positive, helps us improve. I'm sorry to hear that you've had some issues with 10to8. Recently, we faced some system errors that had been causing some delays. I apologize for the inconvenience this might have caused you. We've upgraded our systems and put even more enhanced solutions in place to deal with potential system difficulties. This will help eliminate glitches in the future. We'd love to hear your feature requests, as we're always keen to improve our software and delight our customers. You can share your requests via help@10to8.com or through the in-product widget. Thanks again for your feedback and help. Cheers, Anna from 10to8

Replied October 2020

Juli

Health, Wellness and Fitness, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed July 2020

Robust and easy to use

I'm a very new business with basically no budget, so this software has been really great at helping me establish a professional presence while I get up and running. It's easy to use and I didn't need any special skills to make it work right away

PROS

I'm not especially good with technology, and the set up was a breeze. I'm still using the free version, and it is the most robust scheduling software I've found. When my business grows I plan to upgrade to the paid version because I like the features and ease of use.

CONS

Obviously it would be great to be able to brand and accept payment with the free version, but I understand that's not practical. There isn't anything I've found yet that I would consider to be negative.

Reason for choosing Sign In Scheduling

Again, I find it very robust yet easy to use. It's nice looking and the customer contact has been really positive.

Reasons for switching to Sign In Scheduling

Calendly's free version only allows 1 type of appointment, and it doesn't have much flexibility with features until you pay.

Simon

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2021

Decent solution for health professional looking to automate appointments and calendar

So far so good. I haven't had to use their help function yet, but reviews of this were generally positive and gave confidence.

PROS

The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.

CONS

It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.

Reason for choosing Sign In Scheduling

Calendly's options particularly for group booking are quite limited. Acuity Scheduling is a good product (have used with other clients), but didn't have a longer term free option for us to work with the client.

Debbie

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed November 2022

Great for small businesses

Integrates well with my calendar. I like that clients can choose to have email, SMS or both as reminders. I like the option to clone products when I am creating a new product, rather than start from scratch, a good time saving option.

PROS

I've used 10to8 since I started my nutrition business. It was easy to set up and I've found making changes has also been quick and easy. My clients have all found it a good system to book in with.

CONS

Some of the on screen boxes to type in are small, would be easier if they were larger so I could see everything I was typing at the same time. This is however, only a small issue.

Reason for choosing Sign In Scheduling

I tried to set up Calendly, but found it hard to set up, so didn't complete the process. Glad I found 10to8 by the time I was ready to launch my business.

Barbara

Accounting, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great scheduling platform!

Great! Better than other providers.

PROS

I love the ease of setting up services and creating the personally designed appointment booking page. The automatic reminders and automatically set up zoom meetings are great.

CONS

I have two businesses and would like to be able to have two pages (one of each).

Reason for choosing Sign In Scheduling

Most flexibility in time lengths of appointments, connecting to zoom and syncing with my google calendar.

Jo

Health, Wellness and Fitness, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

10to8 - a professional product

Positive. Would highly recommend.

PROS

Easy to use. Looks professional to clients. Lots of useful features. Team always looking at how they can help their clients by improving the product, including asking for our feedback.

CONS

Nothing. Does what I need it to do.

Reason for choosing Sign In Scheduling

It was recommended to me and I got on with the product straight away. Was GDPR compliant.

Rachel

Alternative Medicine, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Simple and easy scheduling software

10to8 has allowed me to reduce time on admin tasks (always a bonus) and know that they software books it into my diary and remind clients without me sending separate emails. It’s a lifesaver and far better than my old system.

PROS

I love the simplicity of it, both when setting it up and when booking in clients. I love the fact that I can book different options for both parts of my business both online and face to face sessions, rather than using two separate platforms.

CONS

There’s no possibility to link into my mailing list on mailerlite, or to use another online video call platform.

Reasons for switching to Sign In Scheduling

I wasn’t able to combine the two sides of my business so face to face and online options

Pia

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Functional and simple to use

PROS

easy to set up and easy to use thereafter great usermanual aswell!

CONS

not found anything i didnt like about it yet Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page"

Reasons for switching to Sign In Scheduling

Appointy is a s..t system, super complicated to set up, awful customer service, terrible user manual oh and expensive and the free version is so bad its not worth bothering haha yes I didnt like that program at all

Rosemary

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great Software - Great Support

Love it, have used it for years, and it's been pretty seamless.

PROS

10to8 has integrated with my website beautifully, I know very occasionally they do updates but it's never been at a time that has affected my work life. Plus it's great that they do updates as you know they are keeping on top of things. Love the ease of use, being able to put in my availability, the colour coding for my various therapies, the compliance with GDPR etc.

CONS

Nothing that I can think of at present, 10to8 seem to be several steps ahead of the competition.

Reason for choosing Sign In Scheduling

10to8 was the only package back then that I could find that was GDPR compliant before It even came in here in the UK. I felt if they were that pro-active, then they were the company I wanted to be with.

Reasons for switching to Sign In Scheduling

GDPR Compliance

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Great appointment scheduling software

Easy appointments scheduling; Clients automatic notifications and reminders; Calendars syncing option; Clients can manage their appointment online; Follow up messages go out automatically; A lot of additional features; Great value for the price.

PROS

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want. Confirmation and reminders come automatically to clients e-mail and text to their cell phone. There is an option to choose just one method or both. I get notification as well. There is an option of syncing with my own calendar, so I don't have to do the double work. Clients have an option to reschedule their appointment right from their e-mail or text. "Thank you" and an "Invitation for review" comes automatically after appointment was completed. The software has a lot of features, and it is a great value for the price. All questions are answered in a very timely manner. Would highly recommend!

CONS

I am in the US, on Pacific time. 10to8 representatives are in Britain. Due to this time difference - there is not easy to communicate sometimes (however, all questions are answered in a very timely manner). My plan allows messages only, I can't talk to a real person. Also, clients' reviews are not being stored in the clients' database.

Rabina

Mental Health Care, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great product

10to8 saved me from death by admin, and hours of remembering to send reminders that stopped me from working.Since starting to use it, it is truly marvellous system and offers so much more to my customers and me.Their new dashboard which shows me last week, this week and next week work by service is wonderful for overview.

PROS

This is a beautiful seamless system that connects the customer to the business, which I like.The confirmation and reminder brings assurance to the customer, and the reminder system takes out the worry of when is the appointment.

CONS

I have used 10to8 for nearly 8+ years, as a free service.Recently, the system changes have made it pricey and the limitations on sms was worrying for me a tiny business.

Reason for choosing Sign In Scheduling

It is simply and provides great confirmation and reminders within the price package.

Ross

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

All Smiles

First Class Support and our clients much prefer to book and pay online.

PROS

We trialed lots of other systems this by far was the most user friendly system and you don’t need to be a IT guru. I also found the support on any issue to be outstanding no problem was too small and a solution was always provided within the capabilities of the software.

CONS

I would have to say not much as we were one of the earlier users and we have seen many improvements over the years and we wouldn’t use any other system. We have had a two year break but continued our subscription so its ready to go when we start up again.

Reason for choosing Sign In Scheduling

Functionality it suited our business appointment profile and set up and support.

Reasons for switching to Sign In Scheduling

Other systems were too difficult to set up, didnt have the appointment set up we required for our business, not flexible and lack of technical support.

User Profile

Alys

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2022

A great call booking software for any stage of business

PROS

I loved that I could create an on-brand, professional booking page, provide multiple appointments, collect payments and integrate 10to8 with other software I use - particularly Microsoft Teams which I’ve found many schedulers do not support.

CONS

I wasn’t able to set custom booking questions whilst using the free plan (however I was able to work around this by redirecting clients to complete a form after booking their call)

Reason for choosing Sign In Scheduling

Range of features and competitive pricing

Reasons for switching to Sign In Scheduling

There wasn’t a Microsoft Teams integration

Vendor Response

Hi Alys, thanks for taking the time out to write this review. We just wanted to share with you that you are able to set custom booking questions on the Free plan! Here's a link to an article for how to do this: https://support.10to8.com/hc/en-gb/articles/6009904327325-How-to-Customise-Your-10to8-Booking-Page#How-To-Add-Custom-Booking-Questions Please feel free to reach out to us via help@10to8.com if you encounter any difficulties along the way

Replied August 2022

Chris

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Easy, reliable booking tool

Really good, customer service is responsive. I feel monitoring could be improved, especially around SMS/email reminders which is critical to our business model. Various occasions when i have had to raise the issue as your monitoring hasn't picked this up.

PROS

Easy UI and CMS. Easy to contact customer service, although a contact number would be useful to report latency and performance issues

CONS

Lack of Apple/Android Pay via stripe. Something so simple via API, yet never added to 10to8. Also, would love to be able to over my customer discount codes such as 'summer 20% off'. Only possible via setting up a dedicated url which isn't practical

Reason for choosing Sign In Scheduling

Cannot remember the tools names but there was 3/4 different tools. I picked 10to8 due to easy interface.

Matthew

Education Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Fantastic appointment scheduling software!

It helps me to avoid no shows and ensures I can book appointments for everyone effectively. Where necessary, they can also book appointments manually but I reserve this for the initial booking. I love that this helps me to manage my business well.

PROS

This software has made a great impact on my business. I can easily manage appointments and ensure there are no unwanted double bookings. All of my customers benefit from the messages and reminders. It saves me time. Excellent. I'm so pleased I found 10to8.

CONS

Sometimes there are glitches in setting up available timeslots but I have got used to working around this. The new calendar is also not yet scrollable (you need to click to move the calendar onwards).

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Highly organized and portable appointment scheduling software

PROS

10to8 is highly recommended. A great highlight of this software is its free SMS and email reminders for schedule updates. The software tracks attendance, able to take and submit online payments and with possible integrations with different scheduling necessities such as Microsoft Office and Google calendar and office. Setup is fairly easy. 10to8 can be synced with the android and iOS software. The software is organized and easy to understand, the layout of the software is easy for the eyes and simple.

CONS

A disadvantage of this software is the limitations of appointments it can track or keep without having to upgrade the package. Other than that, everything seems to work well.

Kyla

E-Learning, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Best free scheduling site I have found!

It is a great free scheduling website with the most features!

PROS

I have a tutoring business and use this mostly for rescheduling and students who do not have a permanent session. I can connect it to my calendar and it instantly updates so students can see my most up to date availability. It has the most features in the free version. I have tried a few scheduling website and this one has everything I need.

CONS

There are a few glitches, but customer service fixes them quickly. Also, wish that the free version would accept payment, but it is not much of an issue for me as a small business.

Reasons for switching to Sign In Scheduling

10to8 had more features in the free version

Cath

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Beyond expections

I have a small Pilates and therapy business, and needed to set up an online booking system. I found that my work hours / admin /study hours were being blurred by the fact that I wasn't disciplined enough with my diary. I used to show my diary, and my clients would pick a slot, but as I hadn't blocked off that time, they took it. I did mean I was teaching when I was supposed to be doing some behind the scenes business work. Now, because I can show what appointments are free on the mobile app, they pick those. My work hours are set, and I do not deviate from them. Clients love the reminders and has improved the students attendance. 10to8 are always adding new features, and for the price, are more than worth the monthly subscription. I recommend 10to8 to all small and medium businesses - you won't go wrong with 10to8.

PROS

Ease of use App for iPad Ease of tracking client appointments Easy interface

CONS

Would like the text option on my package (available for the more expensive packages)

Hector

Education Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great Scheduling Service

Excellent experience overall.

PROS

Everything works as it is supposed to. The email and text message reminders are a huge help.

CONS

The emails notifications could include the contact information and answer to the booking questions.

Miriam

Mental Health Care, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Administrative heaven for a new business

Really effective and easy to setup. I couldn’t be without it and couldn’t believe it was free! I will happily pay soon as my business grows and I build a team who I know will also love how easily they can connect with their clients and calendars with 10to8. Reducing emails and admin has been such a benefit for me. I love it.

PROS

It has meant that I could create a number of different types of meetings for different clientele but through the same link. It synced easily with my zoom and automated meetings and reduces down a huge amount of administrative tasks and processes e.g. the email bouncing of when someone is available for a meeting.

CONS

Nothing. It’s been so helpful but I wish all the features could be free!

Maria Kristina

Professional Training & Coaching, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Underrated quality booking software

PROS

I love how it gives you the best bang for your buck. So many features available and it keeps on improving.

CONS

It could look nicer design-wise but really it’s a very low need.

Nathan

Consumer Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Take the hassle OUT of scheduling

10to8 helps me to solve appointment scheduling. It allows my customers the ability to book with me based on available hours at their convenience. It keeps my appointments in one place and handles reminders for me. 10to8 has been a great partner in my business success.

PROS

I began using 10to8 to give my customers an opportunity to book appointments with me for my services. This turned out to be a huge win for myself and my customers. It allows me to keep all of my appointments in one place and the ability to not worry about reminders. This is truly a great software.

CONS

I really cannot find any cons for this software that I have found. For my purposes this software is next to none.

Showing 1 - 25 of 760 Reviews