All Coaching Loft Reviews
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Olga
Verified reviewer
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
My long-cherished dream
Best of all I liked the library and the timetable/calendar functions. The marketing option for coaches is a little bit unclear because some coaches are not really psychologists or psychoanalysts but language trainers, edutainment tutors, accent coaches, teaching professionals and so on. Besides, many coaches are multilingual or bilingual and they may need to be advertised in their mother tongue. What's more, it would be better if the service could become more customisable. If each coach could choose which options they need and which are not necessary for them, it would be perfect. For instance, I am really desperate about 70% of the options, but 30% of the other options are just useless for me, but I cannot turn them off and have to pay up the full package. What a waste!
PROSIt is just amazing! Splendid. Effective. Powerful. Smart. Adorable. I started TOEFL Coaching in 2011. I was looking for such a tool since that year. I used different kinds of LMS, Moodle, Teaching Platforms, I even tried to implement a physical dedicated server and create my own classroom and blackboards. It was so tiresome, time-consuming and effortful that I almost betrayed my idea of having a good coaching environment. After years of long, painstaking and wasteful struggle for finding out something really suitable for my needs, I discovered Coaching Loft. I cannot describe how happy I was when I registered, tried out, checked up and activated my first billing plan for this precious thing. It has everything which I have been desperate about: Calendar with my own Timetable, Notes, Coachees, Messages, Appointments, Feedback and even a Coaching Library (I am using Performance Coaching Library which is best for my needs). I can upload files to Coaching Loft (I have not tried out sharing functions yet). It is has some personal virtual cloud. I can create my pages of coaching products and packages. I can even use this thing as my personally branded page and advertise by using this tool. It has really changed my life! I could not imagine that such an adorable, applicable, effortless, effective and practical tool exists! It is not just user-friendly, it is amazingly user-friendly. Thank you very much, guys. I am so grateful. I wish I would have had the software years ago.
CONSWell, the billing for Master Membership Level is a little bit over the top. If we consider how many coaches nowadays are desperate about such software and how much some average coach can earn per hour, having 1-2 sessions per day (which is a maximum for any normal coach), we can conclude that the price is a little bit too high for coaches who is not a super star in their field. But it is understandable because the software is really splendid.
Reason for choosing Coaching Loft
Sometimes JitsiMeet servers are unstable. But JitsiMeet is a good alternative as a free, limited option for those who are not ready to pay up for expensive products.
Reasons for switching to Coaching Loft
As boring as hell, ineffective, unsuitable for my needs, effortful, inflexible, outdated. Just horrible! I wasted so much energy, time and money to adjust this LMS for my needs that I was almost ready to change my profession. It is easier to deal with a rebellious youngster, grow an apple tree and build a wooden house than customize this old-fashioned, free, old, open-source LMS for the needs of any modern coach.
Vendor Response
The Coaching Loft Team thanks you so much for this amazing review. We will take all your comments for improvement into consideration and add them to our development track. It's because of #AmazingCoaches like you that give us constructive feedback, that we have been able to develop all these great features for everyone to use.
Replied September 2020
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Frustrated at first, now Very Happy with my decision to stick with them.
This app has allowed me to house my coaching practice in one organized place. There are no additional features I can think to add to improve on the product, it is well thought out and built as is!
PROSThis platform comes loaded with many tools for Coaches and allows them the ability to organize there service offerings professionally, along with the ability to use the platform for increased viability as a coach. Useful tools for coaches, Assessments, a list of 100's of questions, goals and actions, file storage, agreements can be sent, scheduling, invoices and feedback.
CONSExperienced a few issues at first from my lack of understanding. Everything has since been addressed, only negative I can convey is Coaching Loft seems to be a lean team and given the time zone difference I found difficulty in aligning schedules to address perceived issues.
Reason for choosing Coaching Loft
A multitude of reason. The decision was based on the testing of the other two apps listed in the review. Coaching Loft shared the core desired functionalities of the other apps had better pricing and I had the best experience on the free trial of Coaching Loft. All these decisions lead to my final purchase decision!
Reasons for switching to Coaching Loft
A few reasons, one being I was having a few issues with functionality. I assumed this was because I was running a free version. I also picked coachlogix initially because of the app. I didn't have the best experience so decided to try another competitor before making a purchase decision. I decided to test coaching Loft's free platform which I had a better user experience with, in addition to that the price point was almost double for the same if not less functionality
Vendor Response
Thank you for this feedback. We are in the process of hiring more people in different time zone to accommodate everyone.
Replied August 2020
Monica
Professional Training & Coaching, 1 employee
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed August 2020
No integrations
I contacted the [SENSITIVE CONTENT HIDDEN] and never responded, so I guess there is no interest at all.
PROSI like the features even though they are still very confusing, but it is a complete tool.
CONSIt doesn't integrate with anything viable, we usually have other apps already and this software doesn't integrate with any of those.
Reason for choosing Coaching Loft
It's the only product that was made specifically for coaching processes.
Vendor Response
Hello Monica, we certainly do have a number of integrations already running which include MailChimp, PayPal, LeadFeeder, and Quickbooks. You can find these and activate them under your picture, top right corner, once you are logged-in to your account. Here is a quick link for you to use: https://www.coachingloft.com/coach/integrations The team is also currently on integrating HubSpot, Zoom, and other platforms. We are also working on hooking up to Zapier, which will give you access to over 2,000 Apps and software integrations. Zapier is taking the longest, due to the complexity of the integration connections needed. We do have a record with you asking about Zoho from earlier this month, and unfortunately we had to pull it from Spam just now, hence why no one responded to it. In the future, if you need a question answered I would strongly suggest that the safest way is to leave a message in the Chat Box or Speak with a Live Customer Service Agent on Chat if someone is online.
Replied August 2020
Ummu Habibah
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2022
Coaches best tools
This platform provides Coaches with a combination of sources, enabling them to offer their services streamlined and professionally while also expanding their business prospects. Examinations, a bank of questions numbering in the hundreds, a set of objectives and a plan of action, document control, and the ability to submit contracts, appointments, bills, and comments are valuable tools for coaches.
CONSSome early difficulties can be attributed to my incomprehension. The only criticism I have now is that it was hard for me to coordinate my schedule with Coaching Loft's because of the different time zones, but that's been fixed.
Larry
Professional Training & Coaching, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
An all in one solution
There is nothing I dislike about this software. I am saying that honestly. It is probably one of the best kept secrets in the life coaching industry. I would love to see and on the go iPhone app version of the software. That would be a game changer
PROSI am able to schedule my clients, and their appointments show up automatically on my connected iPhone calendar. In addition, I can upload my own resources, have each client have a profile, have video conferencing with the client, and have other built in guides and features including invoicing that makes billing and agreements and contracts seamless
CONSThere is nothing I dislike about this software. I am saying that honestly. It is probably one of the best kept secrets in the life coaching industry. I would love to see an on the go iPhone app version of the software. That would be a game changer
Reason for choosing Coaching Loft
Not applicable
Cristina Marcano
Verified reviewer
Professional Training & Coaching, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
All the information in a single control panel does not matter if you are a small company.
It is a system that is designed for small and medium companies that want to move forward in their growth process. The Online Training Management System allows coaches to organize their sessions in an organized manner. In a single panel you can find all the information required for the registration of client sessions, appointment scheduling, notepad, reminders and alerts for sessions and appointments. It's great because your first 2 clients are free while you find a third and you become expert in the management of the system.
CONSThe application works well, just that it is not yet available for Android and iOS and that at this time is definitely an element against.
Vendor Response
Thank you for your review Cristina. We are working hard and looking forward to launch the Mobile apps for both iOS and Android by the end of Q1, as is the plan.
Replied February 2019
sophie
Professional Training & Coaching, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed August 2020
So far, pretty good
So far I'm very satisfied. I'm excited about trying it with multiple customers.
PROSI am pretty new and I didn't use the website to its full capacity yet but it looks like something I have been looking for, for a long time. It's convenient as we can keep most everything at the same place.
CONSI'm not always sure of what the client receives or not. I'm afraid she sees my notes.
Reasons for switching to Coaching Loft
Too many services to follow-up with
Vendor Response
Hello Sophie. Thank you for your feedback. We want you to know that your coachee (the client) does not see any of your session notes or individual notes that you put up, so rest assured on that. If we may suggest that you can see for yourself what the Client (Coachee) will experience, if you just Create a Coachee account with your name, and use a different email address than the one you use for your Coach Account, and Invite Yourself to the platform. Then start testing the environment back and forth to see how seamless and private the communication is. If you have any specific questions please email us on info@coachingloft.com and first make sure you go to our Help Center, where you will find a step by step guide to all the areas of the platform. https://www.coachingloft.com/support/help-center
Replied August 2020
Henrik
Verified reviewer
Human Resources, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2022
Help manage your coaching/mentoring business
A very good option if you run a coaching/mentoring business. Pricing is OK and it seems to cover alle needs.
PROSCoaching Loft is easy to setup and get started. There are lots of options and features - many more than what we need. Thats fine - we just ignore them and use the ones relevant for us.
CONSIt takes some exploration to navigate among all the features, but once you get the hang of it, everything becomes easy. One thing that I find not optimal is that users (coachess) seems to get promotional emails from Coaching Loft. This might be due to the fact that I setup myself as coachee and therefore mixed my profiles up. None of the real coachess have mentioned this.
Wassim
Verified reviewer
Management Consulting, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Finally a Coaching Practice Software that is Simple & Intuitive
Smooth, Simple and Intuitive.
PROSIt’s easy and simple to use. Quite intuitive. Does some stuff that I have been struggling with such as Auto-Logging, Keeping my notes organized. Keeping my files in the right places. The Huge Coaching Questions database is just simply amazing, and the Goals, Milestones and Actions Setting & Live Tracking with Clients is just a savior. No more dead space in-between Coaching sessions.
CONSStill not on iOS and Android, through it works well on all device browsers. Still some additional features that I would like to also have are not there yet. When I asked, we were told that they were in the development pipeline for 2019.
Vendor Response
Thank You for the feedback
Replied February 2019
Phillip
Automotive, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Tracking client information
I have found very helpful to use on my iPad when I am in a coaching session. The ease with which I can transition from file to file or even program to program makes life a whole lot easier.
PROSThe ability to have all my clients in one location, along with the additional resources i.e. questions, assessments.
CONSWhen I save a file for myself to see, I cannot see it in the clients profile, I have to go out of their profile into the full file folder.
Vendor Response
Thank You Phillip for your review. We appreciate your feedback. Most importantly we want to thank you for your feedback on the file handling feature that is missing. We flagged it to the Dev Team, and they will add it to their next round of upgrades. We will announce the upgrade once it is live. If you have any future suggestions that we can implement to make CoachingLoft.com even better for you and all our other coaches, please don't hesitate to email us on info@coachingloft.com, speak with one of our agents on the Chat Box on the website, or leave a message there is there is no live agent available.
Replied August 2020
Amy
Mental Health Care, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2022
Wonderful features would highly recommend
My overall experience with the coaching loft is great.
PROSThe progress tracking for me is very important and the fact that coaching loft offers this as a feature is great for any Coach who love seeing their clients progress. The easy of scheduling appointments is also a great feature and alerts for upcoming sessions which is another plus of the coaching loft software. It's very easy to use management is a breeze.
CONSI'm quite satisfied with coaching loft. I think it great the way it is. I don't see any cons in using coaching loft software.
Mark
Financial Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
Very comprehensive
Very comprehensive and sophisticated. I only use the calendaring app, so can't speak to other aspects. It's a very intuitive app.
CONSIt does take several seconds to update when navigating pages, which seems much slower than most apps these days. Until I got used to this, I thought the program had frozen after I tried to navigate.
Sergio
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2022
Ok bit could be better
Mediocre
PROSSceduling and tracking of progress is awkward.
CONSCant start a sesion randomly based on appt time. Sometimes they just start late! Difficult to deploy forms and tools
Reason for choosing Coaching Loft
Pricing
Reasons for switching to Coaching Loft
functionality-still testing
Simon
Human Resources, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Smart Coaching platform
Coaching loft platform is easy to use
PROSI would like to recruit recommend end coaching loft as one if the best coaching platform for professional coaches. It's easy if use and robust features is second to none
CONSMore features can be added. Allow self scheduling by coachees