Time is money and this software saves me heaps of time. It has also increased my business's capacity to grow without me having to employ another administration person.

- easy to track jobs and lessons - turned my paper lesson reports into electronic ones - empowers my tutors and clients - time sheets are managed once tutors mark a lesson complete - compared to their competition, price versus features is unbeatable - great support. The guys at Tutorcruncher area always very responsive and they are on the other side of the world for me

- Credit requests and invoicing is done a little bit different from how I used to do it and required a change to my internal business processes. If there is an amount still owing on a credit request, I'd like to see that marked as transferred to the invoice when the invoice supersedes that credit request - I don't use it to track tutor pay because our Australian casual employment pay rates are too difficult to implement. I simply export tutor hours and manually enter into Xero's payroll.

Sockets provide out-of-box integration with our own cloud-based platform and CRM Everything from billing, merchant services, tutor matching, online whiteboard integration is provided by TutorCruncher Simple job/lessons workflow Easy customizable forms and workflows

Socket needs to be better documented and provide more customization Hosting option is too expensive Should provide customer support in US timezones

Good! Apart from the two improvements I wrote about, I love TutorCruncher and I think you did a great job at building it.

The number of options available and the fact that it simply works. Other types of software don't always work, so I was happy to see TutorCruncher does what it is supposed to do. I like the number of options and the client-student system works really well, as does the invoicing.

Two things: 1) The software does not work intuitively. Options are difficult to find and are not where a client expects them to be. I'd advise you to work with someone who knows about customer experience in software and who is willing to update the software with your customer in mind. As a client, the software has clearly been designed by someone who is good at building software, but who is not specialised in customer experience. 2) Translations. These options are horrible. There are many words one can translate in TutorCruncher, but once I did, the original English terms appeared on the invoices, still. When I asked about this, [SENSITIVE CONTENT HIDDEN] told me the translations are just there 'for you'. For me? I don't get why it works like this. I'd advise you to either a) make sure the translated terms appear throughout TutorCruncher as well as - most importantly! - on the invoice to the client's customers, so that the client won't have to build a new invoice using Moustache. And b), I'd also be interested to work with you to translate the software to Dutch or other European languages. In that way, your clients won't have to translate at all, and it will provide you with the opportunity to start selling the software here in the Netherlands (as there is no Dutch software available atm).

TutorCruncher is a wonderful Tutoring Platform for any size business. I own a small tutoring business and this has been a reliable resource the company uses every day. The organization and layout of the client and student information is great. Tracking of lessons, reporting, and invoicing features are vital and are presented in a user-friendly way. There are many options to integrate other great platforms such as Zoom for virtual lessons. Additionally, the customization features are extensive. Overall, exceptional.

Starting out with this platform can be a bit rough. The categorization and functionality are challenging to get used to at first. However, there is a magnificent support team including [SENSITIVE CONTENT] that guides a new user through the platform and how to get the most out of it, also troubleshoot any concerns.

TutorCruncher has been and still is a very good solution to my tutor management needs. My company relies on TC as a sign-up and login portal, making it super convenient and easy to professionally manage tutors and the tutoring itself, and appear professional too, all without doing much work!

It is easy to use and appears professional to most people, has lots of automaticity in-built you don't need to set up yourself.

Overall the UX design is a little confusing and looks a bit outdated, and the support staff take a while to get back to you (but not that long, just not instant).

Has allowed us to solve many problems and make running our business easier. We've gone from using 4-5 excel sheets, to managing everything on a cleaner platform on TutorCruncher, which has led to much less hours spent on menial tasks.

It has made our life easier in terms of managing our tutoring company. We can organise our timteable, lesson reports, invoices, and sales/leads all on one platform

Sometimes lacks customisability, eg when formatting emails, invoices, etc

Overall experience is really good. The support team is always available and very responsive. And for the price, TutorCruncher is an amazing investment. All the other softwares that I found online were way more expensive, either charging based on the number of tutors, or wouldn't have all the functions needed. I found that TutorCruncher was the best because it had all the functions I was looking for being a tutoring company with booking, scheduling, tracking, and accounting all becoming automated. It is an amazing software for tutoring companies.

The best part of TutorCruncher is the accounting. The automatic charging of clients through card payments, along with the auto generated invoice works really well. Clients only have to put in their card once, and after they are automatically charged by the system. The mass emails also is great because it eliminates tedious emails to clients that one would have to send manually, and keeps clients in the loop/up to date. The tracking of how much each tutor needs to be paid works really well so tutors can be paid at the end of the week/month, or whatever time frame.

The integration was a little difficult, just making sure everyone adjusted to a new system with accounts and booking lessons. It was a big change. However, it is totally worth it because once you transition totally to TutorCruncher, it works really well on a large scale. There are some bugs in the software that can be annoying, but TutorCruncher's customer service is very helpful in resolving issues.

It has helped us grow as a business

Very comprehensive set of features, ease by which you can scale a business with Tutor Cruncher

SMS flexibility, the ability to email specific jobs etc

TutorCruncher is an excellent software package that collates all the tutoring information you require in one central place. It has been an invaluable tool to help us provide tutoring to disadvantaged children along the length and breadth of the UK. We have no hesitation at all in recommending TutorCruncher.

The analytic function that provides real time information is truly excellent and allows you to keep on-top of your business. The system also provides helpful integration between tutor payments and billing to paying clients. It provides a fantastic repository for information about tutors, lessons and clients which is absolutely essential for any tutoring business.

The integration between TutroCruncher and our website is not as smooth as it could be. But we have overcome that with other software.

Have been using TutorCruncher for 3+ years and would recommend it to others.

Can run most aspects of a tutoring business using TutorCruncher, in particular managing a team of tutors and matching clients and students, inputting and scheduling lessons, and dealing with invoices and payment orders. Has good online whiteboard intergrations and an API. Customer support is excellent and new features and constantly added.

Could be slightly more customisable and some users find the UX complicated at first.

It’s a fantastic product, with fantastic support. I can’t believe anyone would sign up to Tutorcruncher and regret it.

It saves you hiring an admin person. It streamlined invoicing. With TutorCruncher running in the background, you can focus all your efforts into building your company and making it better. I was pretty nervous as a CRM is such a vital aspect of the business and difficult to change once started. But I never looked backed after.

The only real Con for me, is that it’s designed for an agency. So has all the features you would expect for self employed tutors. My tutoring business is a company and everyone is paid by PAYE, I wish I could turn all the self employed features off. Eg, the amount Tutorcruncher tells tutors that have earth, is not what they get in their wages. Also I wish it had a feature that could collect the millage to make a our tutors milage claims automated. But that is just wishful thinking.

The Profs started using TutorCruncher about half way through our first year of operations, and since then, we haven't looked back. TutorCruncher has freed up a significant amount of administrative time, allowing us to put our time and energy into business growth. It has allowed our company to scale smoothly, and the TutorCruncher team have been open to taking onboard our suggests for changes and extra features to support our business growth. Very happy with the product.

Smooth integration of all aspects of the business. Easy to use for our contractors, clients, and in house team. Fantastic billing system, integrated with online payment companies for very swift payment turnaround.

We have dealt with the occasional bug and teething issue, but these are solved very quickly by their in house team.

It is very user friendly! My staff required very little training to learn how to use and implement it. Same with clients once they are sent the link to create their profile they are able to do it with ease as I haven't heard one complaint. Also, automatic package tracking is such a bonus with Tutorcruncher! I also appreciate that you can customize reports for sessions by targeting specific areas for feedback that our tutors and coaches fill out. This helps us increase our quality of service.

When adding new appointments using the calendar, I wish you could double click on a day to then be prompted to create a new `lesson on the day clicked on. This would further increase efficiency when inputting schedules. It would also be great to be able to mark lessons complete with ease directly from the calendar page. Another thing is deleted appointments it would be great to more easily recover them than having to search through ALL previously deleted lessons; ideally I'd like to go to the job, see the deleted lesson, then click recover to bring the lesson back while I still have the job opened up. Last piece of feedback would be to create more filters (like searching jobs using a tutor filter).

It means we don't need a library of files of information. All our clients and tutors info is at our fingertips

How it organises our accounting structures, and allows me to quickly create a job and post out to our tutors, and I also like the editability of the messages

I never really know what the user experience is for our clients and our tutors. I don't know when they get there reports and what happens if they pay their invoice on time. I'm sure I could find this out if I made myself a client and went through that whole process, but it would be great if you had a section of screenshots displaying the user experience of our clients and tutors at each step of the way.