User Ratings & ReviewsReviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros/Cons
Pros
It's great to be able to have my clients just jump into the video chat we scheduled, rather than asking what platform they use (Skype, ZOOM, etc.) and coordinating around their requirements.
Vectera is so easy to use and config it is amazing. The fact that you can run it under your own custom domain makes it even better.
Pros
It has many useful features and functions. You can share documents and also take multiple sessions at a time.
Technically Stable, user-friendly, very rare major issues, minor glitches resolves within few minutes, useful tools and other features.
Cons
Classes had to be rescheduled since too often to my liking the system is down. In record classes, I think that too often recordings are damaged, late or lost.
Echo is what bothers me. Though the support staff guided me to trouble shoot but this is one issue which I have difficulty with.
Pricing
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Deployments
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Support and Training
Support
Knowledge Base
24/7 (Live Rep)
Popular Vectera Comparisons