Ariett allows our staff to approve invoices electronically from any device! Huge Win for Paperless!!

Paperless workflow with a great audit trail!

Pros

I like the fact that Ariett has completely redesigned their user interface with a "Mobile first" design. And for those that need to use Ariett on their computers, the interface is responsive to any screen size. I like the fact that an Admin can configure workflows easily to match internal approval limits. The integration with Great Plains (Microsoft's ERP Accounting system) is seamless! Our team can manage Vendors and the General Ledger Chart of Accounts directly in the Accounting system (GP) and then easily transmit the data to Ariett with a button! Also, I like the fact that Ariett is modular so you can use those modules that match your business needs (e.g., AP Invoice, Requisitions, Expenses, etc.). The Ariett Support team is very responsive through their ticketing system (when needed). Also, Ariett has a Customer portal where you can suggest and vote on system change requests from all their customers.

Cons

It is a system that typically supports "Accounting" concepts (paying invoices, coding general ledger accounts, etc.); so there is a lot of configuration options available (which may be a small learning curve for an Administrator to get up to speed on all the possible functionalities available to users). But that learning curve is not significant at all and Ariett's support team holds a lot of customer webinars to help share new functionality and best practices.

I code invoices and look up invoices in Ariett for our vendors to see if they are paid.

Before we received Areitt we had to keep up with everything by hand. Now as our auditors come and need individual invoices pulled we can just pull them up through Ariett and download for the auditors. Before we had to pull from files and make copies which took us days to do.

Pros

I like that everything is under its own icon, so that invoices are easily found. The invoice coding system is set up step by step and if you leave something out you are unable to move on to the next step without filling it in.

I’ve had better for less.

Pros

It’s easy to store your products, clients, dates and look them up again if the customer ever needs it again.

Cons

I wish you could store just a standard item and modify it every time you need it, not have to erase some

Tired of the piles of paper!

I am very excited about finally being able to start lessening the piles and piles of paper on everyone's desks, and then at the end stage, finding room in the file room to file everything away. I love that I can see where every invoice is at every stage, especially those which have multiple distributions, which every Financial Accountant has to pass around to review. Better still, those monthly bills with multiple distributions I can clone to save a ton of time! We are finally starting to roll the product out to users at other locations, and I'm receiving positive feedback. They will be affected by less overnight cost and faster turn-around time for payments. Con - I'm kind of annoyed by receiving an email for every single time a transaction is routed to another person. I'm also annoyed by receiving 2 "approved" emails every time a transaction is approved by me. However, I've set up a rule in Outlook to send those emails to a specific folder, so as not to clog up my inbox. Every request for product support is answered swiftly, and they work with us to explain and correct the problem.

Easy to use and dependable

Pros

Ariatt is easy to use. I figured it out without explanation. It is also dependable no updates that have effected me and I use the web version.

Cons

I have to clear out searches in all boxes from previous search and pressing enter to start new search. When checking stacks of invoices it can cause time management problems.