Cougar Mountain DENALI Software


 

Cougar Mountain Software’s Denali Business is an accounting solution with the ability to customize 10 integrated modules. It is for small to midsize businesses and can be deployed on premises or in the cloud. Key features include individual user rights, internal controls, audit trails, customizable reports, rental equipment tracking and GAAP and FASB compliance.

Denali Business offers accounting functionalities including auditing, reporting, data analysis and multi-location inventory management. Denali Funds is a grant, donation, event and overhead accounting solution for nonprofits. The solution is capable of assisting businesses in monitoring and controlling the flow of business assets. Businesses can manage multiple invoices, clients' information and collection status. Several features are also available as add-ons, including a payroll system, purchase orders and bank reconciliation.

 

Cougar Mountain DENALI - Cougar details
 
  • Cougar Mountain DENALI - Cougar details
    Cougar details
  • Cougar Mountain DENALI - Inventory master
    Inventory master
  • Cougar Mountain DENALI - CMS details
    CMS details
  • Cougar Mountain DENALI - Inventory code lookup
    Inventory code lookup
  • Cougar Mountain DENALI - Inventory master
    Inventory master
  • Cougar Mountain DENALI - Sales screen
    Sales screen
Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

88 Reviews of Cougar Mountain DENALI

 

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Software Advice Reviews (26)
More Reviews (62)

Showing 1-20 of 26

Josh from Home Care Assistance
Specialty: Healthcare / Social Services
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Excellent Payroll System For Our Non Profit!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We were really excited to get started with growing our non profit but quickly became weary of the accounting requirements when paying individuals. It's been an amazing growth step in our organization.

Cons

It took some time to transition into this platform from our regular payroll system. However, with their support this was a quick and easy transition.

Review Source
 
 

MEHEDUL HASAN from Itskybd
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Another Best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For a combination of software, customer support, and account executive representation. Highly Recommended

Pros

Best customer service no doubt hare. Easy to work with CMS and Manages inventory access at any level.

Cons

Few add-ons cost extra money and the payroll has bugs. Can’t able to look back at transactions and it complex for the beginner

Review Source
 
 

Bob from Deluxe
Specialty: Accounting / CPA
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great for small to mid-size buisenes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Modular based product that allows businesses to choose from the suite not forcing businesses to purchase modules that are not needed. The modular base allowed us to purchased what we needed when we were ready.

Cons

The interface is a bit out dated and could use some revamping. The functionality is great just could used an update to the UI.

Review Source
 
 

Shah Abdul Latif from VoidLoops
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Very good solution if you can afford it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cougar Mountain Denali is a user-friendly system that offers a wide variety of modules and options. While a little generic in terms of capabilities it should meet the needs of many Small/Medium businesses that don't require advanced capabilities.

Pros

Available as a one time purchase or per-month payments. Can be directly purchased. Easy navigation. Two of the three bundles include Crystal Reports.

Cons

Has an overall high cost. Crystal Reports costs extra, even for the basic bundle. Data entry options and Report filters are not particularly intuitive. Not much graphic illustrations within most modules.

Review Source
 
 

Mark from Graphic Electronics
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Many features not right. My CPA hates the software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Anything that is wrong with the software, they make you feel it's your fault, or they designed it that way.
Customer service feels like it's run by a your worst nightmare of a Cable Company.

Pros

History. I love history for my customer's past purchase. Multi Level Pricing for inventory. 2 Must haves for my business.

Cons

Software is more suited for a simple Cash drawer.
Forget a mixed environment, card swipe and online terminals for Credit card processing. Even Cougar Mountain does not use integrated Card Processing themselves.

Credit Cards processed though Sales do not show in Bank Reconciliation, yet Card Payments in AR do show in Bank Reconciliation.
Ask why, Because you might not make the deposit from the Sale. Just a example of odd answers from Management.

Many things just don't work the way they should. Warnings that an invoice is not printed before posting also include any on hold order not printed.

Ship To address files have crossed variables. A Ship To Company Name is NOT used anywhere but in the UI for entering. Contact name becomes the Ship to Company name. This was "designed" this way.

eDelivery for Invoices/Statements still limited to 75 pages per run after software has been around for a year. Their solution, just select less than 75.
eDelivery Software then tosses out system level errors. Solution, Reboot your computer as Windows 10 Pro is at fault. Even a computer from Cougar, setup just for their software.

Review Source
 
 

Sarah from HashMicro
Specialty: Accounting / CPA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Learn something new everyday and great for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Easy to use and learn

Pros

Cougar Mountain Denali software was user-friendly and able to access at any level. Very easy to use and the issues has been rectified easily

Cons

Some of the features cost extra money. poor code requires constant updates and can't able to look back at transactions

Review Source
 
 

Christine from Steuben Sales, Inc.
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I've had a pretty great experience so far with Denali,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The system is user friendly and pretty easy to navigate. I like that I can add modules at anytime. The customer service is fantastic!

Cons

I would like to be able to customize my own reports. But it may be that I'm not familiar enough yet with the reporting to realize there is a report out there that is what I'm looking for. I'm still new finding my way around.

 
 

James from Technology intelligence Agency
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

The Importance of Audit Trails

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's a real nightmare when you get audited. It's even worse when the accounting software you paid good money for doesn't facilitate the aforementioned audit. Now, with Cougar Mountain accounting software, we don't have to worry about a thing. Running a non-profit is challenging enough and keeping up with the accounting doesn't make it any less challenging. We weren't taking any chances this time around so we went with CM's Denali Business Summit edition.

Pros

The ability to control access at almost any level. I can easily restrict access to certain employees.

Cons

I feel like some of the add-ons should come with the highest level package.

 
 

Clement from Community Clinic
Specialty: Healthcare / Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Cougar Mountain Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product was fairly easy to use. However, it did not meet our expectations nor was it easy to use. We would ask customer support for help but could never get the issues rectified.

 
 

Shivakshi from GlobalLogic
Specialty: Engineering
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2016

November 2016

Cougar Mountain DENALI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cougar Mountain DENALI is ideal for small to mid-size companies. Very cost-effective yet plenty of features. Easy to learn and use. The software is very stable and secure. I do like it a lot and need to learn a lot of things right now.

Pros

Manages an unlimited amount of inventory and concurrent users.
Amazing customer support.

Cons

Many features costs extra money, even after purchasing the separate module.

 
 

Tom from Independent Accountant
Specialty: Non-Profit

August 2016

August 2016

Great for the price, Mostly got it right...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

From an audit standpoint, batch processing, locked transactions and audit trail, easy G/L, full module integration. From an ease of use, straight forward accounting product.

Likes Least

From an ease of use, graphics and click area make for some clunky functionality. Payroll reporting should provide more detail to make sure quarterly reports can be completed in case Aatrix is unavailable.

Recommendations

CMS will do more than enough accounting processing for the typical organization while costing 25% of some other software. However, you would need to establish how important it is for you to drill down to transactions on the fly versus the batch processing style.

 
 

John from Mission Aviation Fellwoship
Specialty: Transportation

August 2016

August 2016

Non-Profit, Multi country, Multi currency, multi user installtions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Multi user and multi currency. the customer support is great. they do quickly respond to us. they have great remote desktop software to control your machine and quickly help with problems.

Likes Least

poor code requiring constant updates/fixes.., which most time is Full 3gb .iso install. since we are spread across the globe most of these I have to get very large iso across very slow, high latency, frequent dropped VSAT connections. frequent code generated end of year imbalances which requires yet another upgrade... hardcoded SA access for database queries.. published SA password so one code easily hack any competitors databases. until the last round of Installations very careful, undocumented tricks for installation.

Recommendations

to use this software you need high speed internet for the frequent updates and code fixes... patience like Job and

 
 

Bonnie from Interstate Battery of Sioux City
Specialty: Other

July 2016

July 2016

Interstate Battery of Sioux City - Bonnie

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We have been using CMS since at least since 1987 and have had no problems, easy to work with

Likes Least

Support is awesome but we don't have to call very often at all, the whole group is great to work with

Recommendations

We are just getting ready to go live with Denali, have been practicing on it and it seems very user friendly

 
 

Ronald from FAYETTE COUNTY CHILD DEVELOPMENT, INC.
Specialty: Education

July 2016

July 2016

FAYETTE COUNTY HEAD START

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The Support Staff is outstanding. Every time I have needed them they have solved the problem or answered my question successfully.

Likes Least

Some of the reports need improvement. The payroll reports should be keyed more to the information needed for quarterly reporting. They need to allow for more than one accounting year to be open at at time.

Recommendations

It's the best available in this price range. Every other software we have reviewed has not measured up.

 
 

Kathy from Gary Foglio Trucking, Inc.
Specialty: Transportation

June 2016

June 2016

I have used Cougar Mountain Denali for 3 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is very easy to use. It is user friendly. The support team is excellent. I receive return calls the same day.

Likes Least

Wish I had more options on the reports. The programing you can do yourself for custom reports hasn't been easy.

Recommendations

This is a great product. The support is awesome. The price is good.

 
 

Russell from Money Smarts
Specialty: Accounting / CPA

June 2016

June 2016

Rough start

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It seems as though it could be a valuable software. Was probably a large step up from the DOS days.

Likes Least

You can't go back an look at transactions. They have an internal coding that you must first learn to get anywhere around the software.

Recommendations

Don't believe everything you hear. I would seriously doubt there staff has an accounting background.

  Response: David, Cougar Mountain Software

Date: June 2016

June 2016

 

Thank you for taking the time to leave a review. It seems your experience was out of the ordinary, but none-the-less very valuable to our team. Over the last 34 years we’ve invested in qualified staff that understand accounting, some of whom hold master’s degrees in accounting, CPA certification, and a who all have well rounded exposure to best practices in accounting. Cougar Mountain Software customers consistently report 94.78 satisfaction with our solution and our ongoing commitment supporting our customers as business partners. We hope that we can earn the chance to help you serve your clients in the future.

Please reach out with any additional suggestions, or if we can help in anyway call a member of our leadership team at (208) 375-4455 Ext. 165. We would be happy to help.

 
 

Sandy from National Toxicology Labs., Inc.
Specialty: Healthcare / Social Services

March 2016

March 2016

We learn something new everyday, their customer service is exceptional

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The integration of all of the packages and the easy customization to your needs.
I like that you can get as much detail or as little detail as you require on your reports. The financial statements, trial balances, and audit trails work to assist you in finding any posting errors.

Likes Least

The payroll package. I do not like the payroll reports. I am used to easier payroll reports for my payroll taxes and I do not like that I have to use an outside Payroll company to be able to easily see what I owe. Yes I can figure it out but without the use of the outside Payroll company but with it, it is 1000 times faster. But for the extra cost of the outside company, I doubt my employer would even consider it. The customer service of Cougar Mountain is exceptional. No complaints here.

Recommendations

When you do purchase your software. Run your old system and your new system side by side until you get all of the kinks worked out. Believe me no matter how much you plan and think you are ready to go live, you will not be ready to go live.

 
 

Ernest from Ernie's Tool and Specialty Co.
Specialty: Retail

January 2016

January 2016

Being a user of this software for more than twenty years over all I it

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is a very stable platform and the service we get from computer team is first class

Likes Least

they use a genuis credit card capturing device and we feel that the device should capture the signature of our customers that have an open account. we have to have the customer sign twice or copy the A/R invoice!

Recommendations

Try it out and use computer team for service Cougar Mountain offers service but its, second rate to Dave at computer team and alot more expensive.

 
 

Anna from Scandvik, Inc.
Specialty: Distribution

November 2015

November 2015

Denali is a great product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Security (audit trails), customization abilities, training videos, knowledgeable and timely answers to questions/problems.

Likes Least

Time zones. They are in MST and we're in EST. Even though they do have CSR available by 9 am our time to solve most of our problems, they are not usually fully staffed until later in the morning.

Recommendations

You get a lot for your money. This is an inexpensive 'customizable' accounting software. MUCH more sophisticated than QuickBooks, yet not nearly as expensive as other products. Excellent!

 
 

David from Liberty Supply, Inc.
Specialty: Distribution

November 2015

November 2015

Best value in accounting software I have ever seen.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It can be tailored to fit nearly any need. With CMS I can get the Custom Modifications I need for some of my special needs. Right out of the box it has so many customizable options you can not imagine what all it can do. If you can not fid a way, just call CMS. They can and will find a way to fit everything you need.

Likes Least

It is not a pop-the-top and pour software. It can be a little complex for the beginner. But with time and use you can usually make it perform however you need.

Recommendations

Look at the price versus power. It is a super value when you see all that it can do. Plus it is not just for mom and pop. It can run a fairly complex company with ease.

 
 
 
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Showing 1-20 of 62

DARLENE from COMBINED COMMUNITY ACTION, INC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

PROS/CONS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

MORE CAPABILITIES AND USER FRIENDLY

Pros

USER FRIENDLY, AS WELL AS, MORE CAPABILITIES

Cons

SMALL FONT PRINT USED BY CRYSTAL REPORTS

Review Source: Capterra
 

Jeff from Hyperride Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

PRODUCT REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, ability to create custom reports, manage multiple entities

Cons

The user interface needs improvement. Transition from previous solution takes some time and proper planning

Review Source: Capterra
 

Marie from Chenango Supply Co
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great Customer Service, efficent software program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer service is always friendly and knowledgeable. Denali offers many options to add on based on your needs as a business.

Cons

Not a big fan of the general ledger function

Review Source: Capterra
 

Gretchen M from Education management
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Great people to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use when getting started. Leads the user through the process.

Cons

Getting started using the software. Just transferring over data.

Review Source: Capterra
 

Debbie from NETO, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Mostly positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the clear audit trail for our auditors.

Cons

There are parts of this that seem bulky, but I believe they are necessary. I do not like the fact that there is a separate cost and program necessary to customize, or create, forms.

Review Source: Capterra
 

Kristen from GabbaGear

July 2018

July 2018

Using it to get money together to start a non profit for homeless people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy software is to navigate. I thought it would be more complex with all the information it keeps organized.

Cons

I dont particularly like that this software seems to occasionaly overload my computer causing it to crash.

Review Source: Capterra
 

Wendy from Cornerstone Christian School
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

The staff are very helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it intrgrates with the other modules or that you can use each module individually. I am interested in how the payment process will work with our desk top in the sales module.

Cons

It is a bit more costly then our other software was I do not like that I cannot take a debit payment and have it integrate directly with Denali. We use Moneris and I do not know what we could use that would do that.

Review Source: Capterra
 


June 2017

June 2017

Not as good as CMS Pro but heading in excellent direction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For the money, the features are excellent and I challenge you to find a better product in the price range. We have been using CMS since 1992. In fact, I still have one business doing in same revenue still using the DOS version. We also use Pro for some businesses and one business is now on Denali. The product is excellent. We didn't want to change from CMS PRO but had to. Denali is strong. Not yet better than PRO but most users won't know the difference. Bottom line: solid accounting foundation, well organized, more than capable for wholesale distributor. We are heavily customized which was not possible with Denali. Thankfully, they have partners that are very capable. I have always considered CMS one of the best business decisions I ever made.

Cons

Somewhat slower to use. Screens are not colored well so can be hard to use/ see what you're doing. I wish they would at least acknowledge the strengths of CMS Pro and work harder to identify and incorporate them into Denali. Oh, the new software programming doesn't allow you to easily move the data and run it from another location. That was a huge advantage when hard drives failed or we needed to move systems. It will be much harder now. These are not big issues but they are cons from my perspective. I'd still buy the product any day of the week and twice on Sunday.

Review Source: GetApp
 

Kelly from Josh Francisco and Dannys Upholstery

April 2017

April 2017

easy customization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The integration of all of the packages and the easy customization to your needs.
I like that you can get as much detail or as little detail as you require on your reports. The financial statements, trial balances, and audit trails work to assist you in finding any posting errors. Security (audit trails), customization abilities, training videos, knowledgeable and timely answers to questions/problems. I like the integration of the modules (ie.e purchase order, to inventory, to accounts payable, to general ledger). This speeds up all data entry. We really like being able to archive reports rather than printing reams. Overall, this software is great!

Pros

I like the inventory control the best. I also like the fact that Cougar Mountain has regular updates and that they are always striving to improve their product.

Cons

I'd like to be able to better customize what and how a screen looks and acts.

Review Source: Capterra
 

Laurie from St. Peter's Lutheran Church
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Church Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our overall experience with Denali Fund Accounting has been positive. For the most part, it is straightforward and easy to use. What we really appreciate is the ability to keep funds completely separate and to always know what is in each fund.

Pros

The ability to keep funds completely separated.

Cons

What drew me to the software was the ease of transferring money from one fund to the other. It turned out to not be so easy.

Review Source: Capterra
 

Kim from Lawrence Township

December 2016

December 2016

Best Value for Local Governments with Limited Funds

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Denali FUND is very user friendly and performs all required tasks for small government...PLUS some additional features and functionality. Excellent customer service makes upgrades and report customization easy-peazy. Easy payroll and tax filing/depositing made easy, too.

Have used Pontem and BS&A and Denali FUND is far better and more economical.

Review Source: Capterra
 

Lisa from Senior Services Inc.

December 2016

December 2016

Senior Services Inc

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Entry is pretty good. Many of the alt keyboard shortcuts that worked in Professional no longer work with Denali. This has slowed entry considerably. There are many things we would like to see in the reports ~ or available in the tables for use in reporting. Some data is very hard to retrieve from the software.

Review Source: Capterra
 

Brenda from Del Norte Child Care Council

December 2016

December 2016

Great Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My job involves processing Payroll and Accounts Payable. I have found the Denali payroll program easy to use, thus allowing me to accomplish my job faster. The time it saves allows me to spend more time on other projects such as our Accounts Payables.
The Denali Accounts Payable program has features that I can use and quickly lets me explore vendor files for information/updates.
Whenever there is an issue I'm unsure of, or confused with I call the toll free number and I get a return call when it is at my convenience. Overall, the ease of use and the technical help has saved me time to focus on other aspects of my job. Thank you.

Review Source: Capterra
 

Cate from Bananas Incorporated
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Director of Finance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Initial set up training was problematic and the integration between MS Suite and Crystal Reports is lacking. Customer support is very responsive and I like the simple interface over a very functional system. Cloud-based upgrades very professional and speedy.

Pros

Simple interface with lots of functionality.

Cons

Not fully integrated with MS Suite

Advice to Others

Training staff should be clear with their clients that the account code has to be the first segment of the coding, otherwise the reports don't work.

Review Source: Capterra
 

Priscilla from PSA2 Area Agency on Aging

December 2016

December 2016

We love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have spent a number of years using a different program that we have found lacking in so many ways. The new Denali program is user friendly, has a high quality interface and offers a more highly detailed control of accounts. The report options alone would have made it worth the switch, but the affordability of it was another major factor in the decision to change. Everything about the program and the support we have gotten in setting it up has resulted in a completely positive experience to date.

Review Source: Capterra
 

Amanda from Christian Mission Centers
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Cougar Mountain Inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The customer support system is wonderful; however, some of the features such as the copy inventory to multi-location feature have been giving me a real problem.. Especially when I'm adding new items into multiple locations.

Pros

Its easy to use.

Cons

I wish that I could pull inventory reports by date specific, also the copy new inventory gives me some trouble

Advice to Others

I would like more filters on narrowing down reports

Review Source: Capterra
 

Monika from NCCOA

December 2016

December 2016

Very user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Modules work very well with each other, constant improvements. Staff, trainers, techs are all very helpful and great to work with. Highly recommend!

Review Source: Capterra
 

Kathy from EEI

December 2016

December 2016

Denali Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Report capabilities are limited. Would also like to combine accounts for annual budgeting. It is a good value for the money.

Review Source: Capterra
 

Angie from Community Action of Etowah County
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Denali Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Denali Fund Software is relatively easy to use. A good value for the money. Customer Service has always been helpful.

Pros

Most of the software is easy to use. Has some good report options. I like the ability to copy accounts and funds.

Cons

I do not like the posting process. I do not like that errors cannot be corrected after posting. I would like to see a better GL option. The GL audit report is hard to read - needs a better format.

Review Source: Capterra
 

Lisa from Northeast Oregon Economic Development District

December 2016

December 2016

Good software, minimal glitches

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've used Cougar Mountain Software for our fund accounting system for years. The Denali product is an improvement and is mostly reliable. It has many more features and complexities than we are currently using, so it could work for much larger organizations. I have one problem with the system that I the company would fix. The FASB reports don't work correctly as the beginning balances don't show up in both reports. It's very frustrating.

Review Source: Capterra
 
 
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