About Coupa Expenses


Coupa Cloud Spend Management combines deep knowledge of e-procurement and expense management with a cutting-edge cloud computing architecture to help businesses spend smarter and save more. It brings industry leading innovations in intelligent expense report auditing, real-time benchmarking and Internet crowd sourcing to companies looking for a simple, intuitive, cost-effective spend management solution.

Coupa procurement software can be configured for a number of industries, including apparel, biotechnology, food & beverage and pharmaceuticals.

Coupa helps businesses stay within budget with its Executive Dashboards and Alerts, which provide real-time updates and actionable intelligence to control spending. Its intelligent audit scoring reviews those reports most likely to be in risk of fraudulent activity or out of compliance. Coupa simplifies the procure-to-pay process and also actively encourages all employees to contribute to cost-saving initiatives.

It has some really great features to make life easier. Its iRequest function lets users search the Internet for great deals, then automatically add the best-priced item to requisition with the click of a button. It also integrates with Google Maps, so that employees can enter their start point and destination and Coupa uses the company's standard rate to determine the amount to be reimbursed. It also has a great tool, real-time Benchmarking, in which businesses can instantly quantify savings generated and benchmark that performance against eighteen market-specific indicators.

For companies looking for a web-based e-procurement and expense management solution that is simple, customizable and budget-friendly, Coupa software provides innovative features and solid functionality.



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Supported Operating System(s):

Web browser (OS agnostic)

42 Reviews of Coupa Expenses

Average User Ratings

Overall

4.19 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

4 stars

(21)

3 stars

(1)

2 stars

(1)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

Showing 1-5 of 42 reviews

December 2018

Nicholas from Software

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

December 2018

Coupa Expenses makes paper receipts obsolete

Pros

So often employees loose paper receipts and just give estimates of their expenses. This creates difficulties for the accounting department that needs to track these expenses and their related taxes accurately. Coupa Expenses allows your employees to take pictures of these expenses as they are incurred so they cannot be lost of forgotten. All of this is delivered with an easy to use Android or Iphone app as well as a full featured web client.

Cons

It sometimes gets tedious filling out the same options on every single expense, these should be caches so they do not need to be selected each time. The web client interface is sometimes a little clumsy.

January 2018

siva from Computer Networking

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Intuitive and stream lined invoice automation

Pros

With Coupa invoicing, your Account payables can handle less paper, reduce errors and decrease the invoice processing times drastically.With Coupa Invoicing, electronic invoices flow into the system from the suppliers, are automatically matched to a PO or contract (two-way or three-way matching), channeled for approval, and then routed for payment. The entire automated invoicing process is electronic for 100% accuracy. With Coupa invoicing one can Strengthen supplier relationships, use resources more effectively, capture early payment discounts, increase compliance, and reduce business risk. Suppliers will love Coupa, because they can monitor the status of their invoice online via a self service portal. There are multiple ways invoices will be processed in Coupa invoicing Viz via supplier portal, Emailed invoices to Accounts Payables etc. Coupa invoicing has automated invoice matching and tolerances capability, supplier actionable notifications, mobile friendly app.

Cons

Coupa cannot handle accounting. It needs to be integrated with an accounting software or Enterprise Resource Planning tool.

July 2009

Lynne from Neediest Kids, Inc.

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2009

Coupa's e-Procurement Solution Helps Students in Need

I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really quite easy. And, once you do, your organization's work flow will be enhanced forever. The most amazing part is to be able to take immediate advantage of Coupa's incredible new features, such as iRequest. Coupa is not a static company, and they are constantly updating features. Coupa's team provides personalized service and lots of 'hand-holding'. They listen well to our needs. And, our students in need in the Washington, D.C. area are better served as a result Coupa has helped transformed us into a 21st century organization with streamlined operations that enable us to stretch our donor dollars and help more students in need.

Pros

Neediest Kids is a nonprofit organization that works with 8 area school systems in the Greater Washington, D.C. area. We provide emergency funds to these school systems to purchase the basics - new clothes, school supplies, medical or dental care, eye exams and glasses, and more - so students (K-12) can stay in school and thrive.

Coupa's system has moved Neediest Kids from a traditional paper-based system of authorizations and receipts with school professionals spending their own time to shop for items for their students in need. We operate now through a web-based process of issuing POs that go directly to vendors with products shipped directly to school professionals. Thus, we have efficient purchasing, streamlined requests to vendors, real-time product and budget tracking, invoice reconciliation, and more.

It's fast...it's internet fast!

Cons

There are always a few tweaks that could happen here and there, but we get 95% of what we need!

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

June 2018

End user's love but application team might face hurdles

Effectively reduces cost, better operational efficiencies and better end user experience

Pros

The tool is meant to give a very good experience to end users. All the out of box functions are designed with high quality UI standards which will reduce the learning curve for end users. IT team don't have to spend hours to explain the features and functions as the terminologies and configurations are quite intuitive. Finally so much comes out of box if planned well and ahead of time a lot of customization requirement can be avoided. The T&E module is really liked by a lot of top tier business users.

Cons

The integration capability is not up to the mark. When it comes to customize a lot of road blocks can be faced but it seems the Product team is actively looking in to some of them and with every release they are making some advancement in this direction. There are some weird limitation on few types of reporting capabilities which I think should be there.

December 2017

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2017

Positive experience with processing expenses

The software allowed for some additional options in our expense reporting policy and for a reduction in training costs

Pros

The software is easy to use and very intuitive. There is minimal training needed and fields are very clear. The computer based login ties into the mobile receipt capture with no issues and corporate card transactions prepopulate expense reports.

Cons

There is no way to decline an individual piece of the expense report. The expectation for the user to understand the full reimbursement policy of the company may be to high. There is no built in calculation to reduce a reimbursement by type selected.