Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About DATABASICS Expense
DATABASICS Expense is a cloud-based accounting and expense management solution suitable for businesses in a variety of industries. Key features include expense reporting, policy enforcement, receipt management, automatic reimbursement and reporting and analytics.
DATABASICS Expense is able to handle employee reimbursement and vendor remittances. The solution can designate multiple fund sources based on business unit, location, or other criteria. It distributes customer-approved payments to the designated beneficiaries and beneficiaries receive an email notification of impending payment. It can also process approved expense reports from company cards and generate remittance reports.
DATABASICS Expense also offers an audit module that enables users to a...
22 Reviews of DATABASICS Expense
Average User Ratings
Overall
4.36 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
5.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
June 2017
Renee from The Co-operators
Company Size: 1,001-5,000 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2017
Great software, easy to administer and support staff are amazing, always willing to help.
Staff are responsible for inputting their own reports and the automation of the approval process.
Pros
The product is easy to use and administer and the functionality has come a long way since we started using DATABASICS. They are constantly improving their software and their procedure documentation. They are always willing to help us deal with situations or new configuration requests, coming up with solutions or adding them as a future enhancements. I love working with their employees, they are always willing to listing and meet with me to discuss items. DATABASICS started to provide webinars so that you can learn new things about the software as well as using them as a refresher.
Cons
My least favorite thing about the software is the reporting, within DATABASICS admin and Jasper. Jasper reporting is something that I don't use all the time so I have to familiarize myself with it when I do go in and use it. However they have had some webinars on Jasper reporting which has been helpful as well as documenting what's included in the domains. Within the admin console there are some admin audit data that is hard to understand but they are working on improving these.
Response from DATABASICS
Replied June 2017
Thank you Renee for your honest review of DATABASICS. We appreciate the opportunity to hear your thoughts on the Expense product and we love having the chance to support you and your team with answers to questions and solutions to problems. Hearing about how the Support team has helped you in the past has made our day!
July 2019
Traci from Tolmar Inc.
Company Size: 501-1,000 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
July 2019
2019 DataBasics Review
My accounts payable group had to manually process approx. 60 expense reports each week. This software not only saves them a considerable amount of processing time but it makes the entire approval routing and payment process more efficient.
Pros
The software is very user friendly. The general ledger extract, automated notifications and the availability to customize reports is extremely helpful. The security behind the rules and validation process, is ideal in helping my staff approve and make payment process efficient. The amazing DB staff from the our implementation team to our current support staff is the absolute BEST part of the entire process.
Cons
It would be great if the supervisors or managers that approve the expense reports, could do that simply by replying to the email notification
Reasons for Choosing DATABASICS Expense
The cost! We implemented DB approx. 4 year ago with another one of our entities and could not wait to start using it on this entity.
Response from DATABASICS
Replied July 2019
Thanks, Traci, for your thoughtful review of DATABASICS! We love to hear that you're saving time and making your processes more efficient. We're also thrilled to hear that the DATABASICS team has been so helpful throughout the whole process. We're also super thrilled to have you as a customer. Thank you for the time you took to tell others about us. -The DB Team
September 2020
Calvin from Jaxon Engineering & Maintenance
Company Size: 51-200 employees
Industry: Defense & Space
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
September 2020
Great system - requires a savvy administrator
Really like the system. Just can be a little cumbersome at times.
Pros
The sheer flexibility and customization of the system is beautiful. You can tailor it to most any preferences or nuances your company has. This allowed me to set up a system that met a plethora of user needs on day one.
Cons
The downside of the flexibility is that the system requires a savvy setup and admin team. A lot of the maintenance can be tricky. Once you understand it, it is wonderful and powerful, but is overwhelming to some people.
Reasons for Choosing DATABASICS Expense
Flexibility and FAR compliance
Response from DATABASICS
Replied October 2020
Thanks for leaving us a review. We are thrilled that you loved DATABASICS' flexibility and customization; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also appreciate the feedback on maintenance. So, thanks for your sharing your thoughts and we look forward to continuing to provide above-and-beyond customer service for your organization. With all our best, The DB Team
August 2017
Anne-France from Dentsply Sirona
Company Size: 10,000+ employees
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
2.0
August 2017
Quite good overall. This software could be more intuitive to use
Harmonized way to do expense reports
Pros
What I like most is the fact that it is possible to use it anywhere, on multiple devices. I also like the receipt express.
Cons
As an admin, I don't like the fact that the different tables are not linked together (example: it is not possible to have WBS in the same file as the employees, when exporting Employee file in Data Piping). And VAT treatment is still very poor.
September 2020
Dee from Pier 1 Imports
Company Size: 1,001-5,000 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
the best customer service
customer service was excellent, always went above and beyond. They were patient as we were learning how to run reports, upgrade, etc.
Pros
fairly intuititive, most associates were able to use it with minimal training
Cons
sometimes associates got a little lost between the credit card & the expense screens.
Response from DATABASICS
Replied October 2020
Thanks for leaving us a review. We are thrilled that you loved how intuitive DATABASICS is and how responsive our team is to your needs; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also appreciate the feedback on the different screen between credit cards and expense. So, thanks for your sharing your thoughts and we look forward to continuing to provide above-and-beyond customer service for your organization. With all our best, The DB Team
