About Invoiced

Invoiced is a cloud-based accounting solution suitable for small and midsize businesses across a range of industry verticals. It offers an integrated suite with four key modules, namely, Invoice-to-Cash, Recurring Billing, Payment Plans and Customer Portals.

With Invoiced, users can process their customers' payments through multiple channels, including credit cards, ACH and payment merchants. Customers have the option to set recurring billing, choose from a range of customized payment plans and set autopay for their transactions. It integrates with various third-party payment gateways, including PayPal, Stripe and Authorize.Net. The Pricing Rule feature allows businesses to configure volume-based pricing, create discounts and promotion codes, set rollover rat...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

87 Reviews of Invoiced

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(73)

73

4 stars

(11)

11

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 87 results

August 2019

Jessica from Ecstatic Pigeon Design Group, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Graphic Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Invoiced - A great business tool

I truly enjoy using this software. The organization of my customer information and the ease of use makes it a top tool for my business.

Pros

There are two main features that I like the most with Invoiced. First being the ability to set up recurring billing. I have several customers who this applies to. I can easily set up a payment plan to send a bill to my customer without the need to manage it all myself. I can also easily make an adjustment if needed. The next feature that I favor is the ability to set up a payment plan for certain customers. With partial orders, I am able to setup a payment plan with partial payments, to meet the needs of my customer..... not to mention that this software offers several ways to pay, which makes it even easier. The organization of the information for each customer is very organized as well.

Cons

The only downside to this software is the cost. For a smaller company who has few customers and little business revenue, this is not a very cost effective software to use. The basic package is $100 a month, which can add up over time. For a more established company, this is a GREAT tool.

February 2020

Roman from RomanZ Media Group Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

February 2020

Very Limited in customization and Canadian Businesses

Pros

Easy to use interface. Nice portals for the customers to check out all of their invoices and pay them. I like the notifications of when someone viewed the invoice.

Cons

-On recurring subscription, the only option to charge is ahead of the billing period. We charge our clients at the end of the billing period. For example, this month customers see the bill February 2020, even though it should be for January 2020. That becomes problematic when someone cancels the subscription and says they already paid for February. -No option to receive ACH payments from US clients for Canadian companies. If your address is Canadian the only clients that will see ACH options are in Canada. There is no ability to add another address even though we have an office in the US as well. -Quickbooks Payment Synching the Credit Cards Payments don't automatically sync in a proper way where you split the transaction between Stripe Fees and what you actually got to the account. Each transaction needs to be edited manually

Response from Invoiced

Replied February 2020

Thank you for providing a review of Invoiced on Capterra! For any issues you encounter, please always feel free to contact our award-winning support team at support @ invoiced.com. Addressing your specific concerns, for subscription billing, you can definitely bill in arrears. We are more than happy to walk you through that configuration change. Regarding ACH payments, it's generally not possible for Canadian merchants to accept ACH unless you have a US domiciled bank account and a US entity. If you do have those, we can help enable ACH processing. Regarding QB payment sync, it shouldn't be necessary to edit each payment manually. While we don't perform reconciliation of credit card processing fees, you can record a monthly expense for aggregate processing fees instead of per payment that should make life much easier! Our mission as a company is to enable you to put A/R on autopilot, so we sincerely appreciate your feedback and hope these suggestions are helpful!

September 2017

Pierre from Lab

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

September 2017

Solves our problems for the most part

We enjoyed a quick solution to our invoicing problem

Pros

It presents very well and the individual statements are pretty clean and clear. We can easily have our own branding and send and track directly from the software. This is really helpful!

Cons

We were not able to generate statements how we needed them - basically with each customer invoice marked up as "due" and "paid" in matching columns. Instead payments received do not seem to have anything to do with invoice amounts sent and we are currently exporting data to excel and generating customer statements ourselves. Sometimes the exported data does not always make sense - BUT the customer service team has been responsive and even fixed a bug we found. That was impressive.

September 2017

CK from Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

Easily one of the most effective and efficient tools I use as a freelancer

Pros

After using 2 different local install and 2 web-based invoicing software, Invoiced has easily been the most effective one thus far. There are bigger apps and software. There are probably more robust and integration featured software: There are tons of ways to tie together all your account into a central management program. There are many other options, but when you take away all the complexity and vastness of the others, you get something concise, easy to use, and quite frankly beautiful like Invoiced. Creating and delivering invoices, its primary core, is what it shines at. I started using it when it first came out. It was free: It was practical: It did exactly what I needed. Since then it's grown, a lot, and continues to be honed at an incredible rate. Here are some of the things that really enticed me to move to a paid account. + Feature rich, but not to heavy + Synchronizing with popular accounting software + Integration with a wide variety of merchants + Visually concise - Simple at-a-glance summaries + Provides almost every possible payment option available, including Bitcoin and direct banking + Pricing platform is more than fair + Gives invoice recipients the benefit of submitting payments + Mobile app is a great representation of the desktop experience + Support is quick and friendly

Cons

Now, with all that said there are a few thing that I can see some people having trouble with. Especially if you're moving from a local install program to a web-based one, or a larger piece of software to this. + Importing data isn't really an option (At least I haven't really found a way) + Like accounting software, not everything is intuitive unless you know invoicing/accounting + Can't work offline - For some this will be a problem I can't really speak too much on what bothers me about this software. As a freelancer with a small clientèle, I don't face the same accounting issues a medium to large business might face when dealing with multiple clients and billing hundreds of people.

November 2017

Jason from Smarty Pints Trivia

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Excellent features, excellent value, excellent support

It helped me get paid on time and appear more professional to my customers

Pros

I rely on Invoiced.com for all of my invoicing and payments and couldn't be happier with the service. I started with the free service and upgraded to the start-up plan as soon as I was sure it would satisfy my needs. Invoiced is easy to use, very feature rich, and most importantly has helped me get paid on time. It also features an API for tying into my website and integrates with Stripe for payments. I recently had one question for their support desk and they were quick to answer and very helpful. Overall I would say their service is 100% worth the small cost.

Cons

I really have nothing bad to say about Invoiced, I suppose they could offer more pricing options. Their 4 pricing options work well for my business but I could see some business's wanting something between the 3 non enterprise prices.