About PaySimple Pro


PaySimple Pro is a cloud-based service offering point of sale, payment processing, billing and invoicing and customer relationship management (CRM) tools within a suite. It is suitable for small to midsize businesses in industries such as construction, hospitality, nonprofit, retail and property management.

For repeat payments at consistent amounts, users can configure recurring billing and automated notifications to alert clients that bills are due. Users receive notifications when bills are paid or if a payment is late. Configurable payment pages, online forms and branded email alerts are available.

Users can take e-check, ACH or credit card payments over the phone, in person or bill customers later. PaySimple detects existing customer accounts and creates email receipts. CRM features include a client portal, automated email messaging and customer activity reports.

Payment is per month and support is available via email and through an online help center.



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Supported Operating System(s):

Web browser (OS agnostic)

75 Reviews of PaySimple Pro

Average User Ratings

Overall

4.19 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(44)

4 stars

(18)

3 stars

(3)

2 stars

(3)

1 stars

(7)

Likelihood to Recommend

Not likely

Very likely

Showing 1-5 of 75 reviews

March 2017

Toni from HomeLife Academy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

My PaySimple (PS) Experience

Our company tried two other payment systems before finding PaySimple(PS). We are very pleased with the system and the staff we have been in contact with. There have been things over the past 2-3 yrs that we would like to see changed or things that didn't meet our needs. At those times the staff have stepped in to write down our needs / suggestions and try their best to accommodate our needs. There have been many helpful changes to PS over the past 2-3 yrs that have made the system better, more efficient, and more user friendly. The support staff has been a pleasure to work with! She is patient, caring, sincere, and knowledgeable. She goes above and beyond to meet our needs. We are pleased with PS and would recommend PS to other companies.

Pros

Easy to learn and understand; easily accessible

Cons

There are areas that I believe need some adjusting. What page the system bounces you back to once you have completed something; on creating invoices the cursor always jumps back to invoice # after each item entered; and other minor things like that.

December 2018

Stacey from Dianne Cole Johnson School of Dance

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

PaySimple is just that-Simple!

Pros

It is so simple to use and train people on. The customer service is out of this world. I needed help with a customer payment issue that was really out of their scope of service, but they went out of their way to help me get some answers!
They are also one of the only companies we have found to take electronic checks as well as credit cards. This helps us keep credit card fees down and some of our clients prefer that method of payment.

Cons

Their fees are on the higher end-but definitely worth it!

March 2017

Bobbijo from Lake Anna Security

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Customer Service, A+!

I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!

Pros

The ease of use and how many tools they have inside the program to help manage.

Cons

Personal Preference, I would like to streamline the dashboard. Taylor it to what our company uses all the time, not have a generalized set up.

February 2018

Toni from HomeLife Academy

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

I have used PaySimple for the last 3 yrs and have been satisfied. The customer service is outstandin

Pros

It is one place to do all your invoicing, receiving payments, customers can pay directly through PaySimple from our website. Also, when I have a suggestion I let them know and if at all possible, they make it happen.

Cons

The search engine has been lacking, but they have made great improvements in that area. There is a delay on the invoice page where the cursor jumps back up to the invoice number each time you click enter.

June 2018

WILLIE from www.urlifenowfitness.com

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

PaySimple is excellent software for taking payment and for setting up recurring payments

Pros

This program is a great fit for my small but growing business , the customers liked it and I loved it. I mostly used It to set up clients on auto-debit recurring payments. The fees were decent and customer support is Very Good

Cons

I received the exact services I was looking for. They promised certain things and delivered on those promises , Therefore I have no cons to list here.