QuickBooks Desktop Enterprise vs Quickbooks Online

QuickBooks Desktop Enterprise has 18093 reviews and a rating of 4.49 / 5 vs Quickbooks Online which has 4236 reviews and a rating of 4.27 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

QuickBooks Desktop Enterprise

Quickbooks Online

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.49 / 5 (18,093)

4.27 / 5 (4,236)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 24, 2021

April 6, 2021

Pros/Cons

Pros
Product is very easy to navigate and extremely efficient. I have and will continue to recommend it!
I love this software, everything about it. It is so easy and efficient to use and it is not complex at all.

Cons
The interface is often confusing, because of the variety of commands, however several friends use it and share experiences with me.
The search engine was changed and now it doesn't work as it used to. Overall is a very good app for the money.

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Pros
This program has been easy to learn and saves me a ton of time. It is very organized and gets me paid faster with customers. Great program!
I love the ease of use of this program. I also really appreciate that I can pay most of my taxes by pressing a simple button. Their customer service is exceptional most of the time.

Cons
Some things still need a bit of development, like their banking integrations, these are sometimes troublesome to set up, but the support via online chat helps with that pretty quick.
It's not particularly intuitive and although the customer support is good it's not particularly easy to set up and use

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

Advisor Recommendations

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Pricing Guide

2020 Accounting Software Pricing Guide

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Pricing models & ranges
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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