




Communication Manager





Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About ReliaBills
ReliaBills is a web-based billing and invoicing accounting system that is suitable for companies with an annual revenue up to $100 million. The system is available to the following industries: advertising, construction, consulting, education, maintenance, marketing services, media, non-profit, property management, and software/technology.
The system provides users with a step by step to-do list in order to complete and send professional invoices. Users can add or import an unlimited number of customers to the system. Customizable fields assist users in keeping track of pet names, case numbers, or other specified fields relating to the business. There is no maximum on the number of invoices created and sent by a company.
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Communication Manager
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
July 2018
Mike from Liquid Medical Office, Inc.
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Reliabills goes the extra mile
We have a small company and had struggled with an old version of Quick Books that was totally inflexible for our company's unique requirements and business model. I tried one other "highly rated" billing software for a week and could not get comfortable with it and the support was not good either. I started over and signed up with ReliaBills and used their introductory video to get started. I set up my accounts and then had a few questions so I reached out to customer support and IMMEDIATELY received responses and even personally generated videos to deal with my specific area of concern. For the first several months there were growing pains, to be expected, but the support was unbelievable and they always got to the heart of my issues with solutions and helped me grow in my understanding of the software. They are, in my experience, utterly without peer when it comes to customer support and HAVE told many friends and associates about them. On top of all that, in less than one year the number of delinquent invoices has been dramatically reduced to the point where it's rare to have any unpaid invoice that is older than 45 days. THEY ARE THE BEST VENDOR I'VE EVER DONE BUSINESS WITH!
Pros
Intuitive, for the most part, flexible, dependable
Cons
Honestly, I can't think of anything and I've been with Reliabills for a year now.
July 2018
Rick from APPsolute Marketing
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
July 2018
Set it and Forget it - Easy Invoicing and Follow up
I deal with a lot of clients most of whom pay small monthly fees. Using Reliabills to handle the details has been a real savings of time, energy and concern. And this added service doesn't push their price out of bounds. It's still a very reasonable and reliable platform.
Pros
The automated email communications that come with the platform makes following up with clients on the whole accounting piece very easy. I would also say that the support is among the best I've experienced. Quick responses, hand-holding when needed and they don't make you feel like you're a burden.
Cons
I would like to be able to have multiple variations on Welcome letters, etc. because I have different types of clients for different products or services and rather than customizing it each time, it would be nice if you could do it once and have the option to save it with a different name and then when you create a new client record you choose what type of client they are.
March 2018
Karan from Arizona state university
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
March 2018
Easy to use application
Pros
This software has really automated the way I manage my receivables and payables. It has saved a lot of my data entry time.
Cons
The application works well for me and I have faced no major issues since I first started using it. I recommend everyone to give it a try once.
July 2018
Ben from Skol Marketing
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2018
ReliaBills Has Helped Me Get Paid and Streamline Invoicing
I absolutely LOVE ReliaBills and highly recommend it all my clients and colleagues. The ease of use of the system and automation to remind clients to pay, not to mention making it easy to pay, really helps me run my business while not getting bogged down with chasing open invoices.
Pros
The customer portal for all clients Customization in invoice reminders and invoice setup/design Invoice reminders Accepts all credit cards Very easy to use
Cons
A basic ReliaBills mobile app would be great
July 2018
Stacia from Children's Museum of Tacoma
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2018
Reliabills is a great tool.
Amazing!
Pros
Easy to set up and manage. Professional delivery. Once a customer is set up there is very little I need to remember to do because it is all automated.
Cons
The fact that when issues are refunded they are not reflected in the invoice. This can be confusing for clients and make reconciling and year end statements challenging.