




SoftCo ExpressAP security and compliant archive





Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About SoftCo AP Automation
SoftCo ExpressAP is a newly launched cloud-based AP automation solution for businesses of any size. There are no set-up costs, customers can be live in a matter of hours and there is no limit on the number of users.
Vendor invoices are captured, registered, auto-indexed, coded and routed via automated approval workflows to relevant approvers. Invoices are approved by e-mail or via the web app. Rejected or queried invoices are rerouted via dedicated workflows for exception handling. Notifications and reminders inform users of required actions and signed off invoices are sent for payment. SoftCo ExpressAP delivers intuitive reports on multiple performance metrics. The vendor portal provides full visibility on orders, invoice status, queries and d...
SoftCo ExpressAP security and compliant archive
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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October 2017
Bill from William Tracey Group
Company Size: 201-500 employees
Industry: Environmental Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
SoftCo implementation team always delivers and the product (especially the new version) is excellent
Moved from paper based to online PO's with significant reduction in staff levels in purchase ledger and almost 100% compliance with payment terms. Much better control of release of payment runs.
Pros
The product is very easy to use with new in-email approval a huge step forward. Visibility of spend and tracking versus budget is a great feature. GRNI accrual for the finance team is easy. Easy to raise POs, so no excuses. Easy to change routing of approval if a PO has a particular need for customised approval. We use verify (as an option in addition to approve) to ensure that costs coded to particular account codes are reviewed as appropriate to that code before the PO is approved, e.g., Capex.
Cons
Not cheap, we are a waste management business not a bank, but we have found it good value for money.
October 2017
Brian from Grafton Group Plc
Company Size: 1,001-5,000 employees
Industry: Building Materials
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
Very positive experience. Should have done it sooner. Year 1 return on investment.
Year 1 return on investment. Easy to use for staff at all levels, reduced processing times as well as full visibility over all invoices on the system. There were of course some teething issues but SoftCo were always on hand to address these straight off and ensure the implementation went smoothly.
Pros
The number 1 thing I like is that the software is easy to use for all levels in our organisation. This ensured that the buy-in from our staff was gained straight away and they could see that it made their jobs easier. The results have been great too. We have achieved a straight-through processing match rate of 75% of all invoices and increased the capacity of our AP team by more than 50%. By automating our AP process, we have reduced our labour costs despite handling an increasing volume of invoices (over 300,000 per annum). We also now have complete visibility over all our invoices in the system which helps greatly at month end.
October 2017
Anne from Capita Customer Solutions
Company Size: 501-1,000 employees
Industry: Outsourcing/Offshoring
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
October 2017
Good product,easy to use,streamlines processes but it is expensive to maintain and upgrade
Cost savings Tracibility of invoices throughout the p2p cycle
Pros
Reduces human touch points Receipt of electronic invoices Rejection back to suppliers Visibility of invoices at every point in cycle
Cons
Expensive to make changes or upgrade product Automatic verification could be better Post project support could be better to ensure we are happy
October 2017
David from PwC
Company Size: 1,001-5,000 employees
Industry: Accounting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
A successful project implementation, delivered on promises and created a positive user experience.
We automated what is traditionally a heavily paper based and manual process through the implementation of user friendly software. All actions are now taken electronically and there is no paper in sight. We improved the process with the introduction of a pre-approval step so costs are more easily controlled and budget holder awareness is guaranteed before any commitment to spend. Our AP team now spend more time managing supplier accounts through the review of statements and significantly less time manually processing invoices.
Pros
The software is highly configurable which enables you to self administrate and customise to meet your business requirements as they evolve. The system is very easy to navigate from a user perspective so the training and implementation process can be supported with basic demos and QRGs.
Cons
As a system administrator the softwares configurability encourages core users to suggest change requests quite often. Not a fault of the system but a challenge for the administrators.
October 2017
Liam from CL
Company Size: 1,001-5,000 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
October 2017
Extremely professional, hands-on integration project team who add value rather than just implement .
Pros
System driven approvals, audit trail = major control positives. Seamless interface with Accounting system (SAP). Ease of use for volume users. Prompt helpdesk resolution. Standardisation of approvals / payment processes across large , multi divisional organisations.
Cons
Bespoke / Automated Reporting Capabilities need to be improved / made more user driven. Dosent always give Senior Management the KPI / Dashboard information that proves how powerful the product is. Current version is restrictive in some regards - screen resolution / cursor missing issues, which while not major, cause irritation to users and thus damage the products image.
October 2017
Pat from Irish Mainport Holdings
Company Size: 201-500 employees
Industry: Maritime
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2017
Easy to use, easy to implement, flexible, easily integrated. Excellent investment.
Paperless filing at its very best; everything you would expect is delivered.
Pros
Softco excels in a multi company environment. It is simple to find historical information irregardless of how many companies are on the system. Love the integration with our accounting software.
Cons
Can't open on two screens at the same time. Display boxes for account codes could / should be larger.
November 2017
Colm from Grafton Merchanting RoI
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
November 2017
Excellent product, does what it says, capable of handling large volumes and workloads
Pros
It is a full out of the box package offering a complete end to end solution, but is highly customable so we could adapt it to our specific business needs. Softco understood our requirements and provided invaluable expertise in setting up the optimum solution.
October 2017
Imelda from Primark
Company Size: 10,000+ employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
We had an excellent experience both with the vendor and the software
This software completely transformed our transaction processing capabilities and allowed straight through processing
Pros
Easy to use, fast, efficient, introduced transparency, and completely transformed our transaction processing capability
October 2017
Jimmy from C&C Group
Company Size: 501-1,000 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
Great product to improve office automation
Ability to manage AP for multiple companies in one office
Pros
Nothing gets lost, full traceability of every stage in invoice processing from receiving the suppliers invoice right through to approval and payment.
May 2020
Renata from IBM
Company Size: 1,001-5,000 employees
Industry: Accounting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
May 2020
Recommended
Pros
Improved processing of invoices. It helps to match the invoice and get an approval, replaces manual work.
Cons
I could use some more free trials to show it for the new users