About Appian

Appian is a low-code development platform designed for businesses of all sizes. It enables users to build business process management (BPM) applications. Key features include case management, BPM, three-step app development and application integration.

Appian’s low-code platform allows users to automate complex processes and create custom apps, which can be deployed on any device.

The social collaboration feature allows users to connect with other team members for project discussions. Appian offers pre-built connectors for integration with other applications without the need for code. Additionally, it offers data and analytics for interactive reports and document management.

Appian provides multiple deployment options including cloud-bas...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

65 Reviews of Appian

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(24)

24

4 stars

(33)

33

3 stars

(6)

6

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 65 results

July 2020

Wayne from Sprint

Verified Reviewer

Company Size: 10,000+ employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Business Process Management Suite - Appian

Pros

The most powerful feature of this platform for us was the ability to integrate seamlessly into quite a number of upstream and downstream systems using a variety of integration methods (connected systems, pub/sub methods, web services of various types and shared data among others). With thousands of users working across complex, often long-running business processes, this was a key enabler.

Cons

Recent releases have added capabilities only to the Appian Cloud based product, would like these also available to on-premise installations.

Reasons for Choosing Appian

Capabilities, cost and ability to develop internally rather than rely on professional services offerings from the vendor.

Reasons for Switching to Appian

Integration with the prior product was very difficult and could not scale to the number of users we needed to support

April 2017

Gabriele from QuintilesIMS

Company Size: 10,000+ employees

Industry: Pharmaceuticals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Great support and services

Adopting Appian was a fairly long affair for us, but I firmly believe, as I did then, that the opportunities for business transformation are huge. The software itself is still being honed and there are some aspects of usability that could use improvement. The user provisioning capabilities could be improved as well. The services offered by Appian PS are superior and the prod support experience is impeccable.

Pros

Flexibility and applicability. Multiuser and multi developer features. Technical support is outstanding.

Cons

The UI model could use more sophistication. The delivery model could use some simplification, especially the unification of design and designer. Provisioning users for complex apps with a large number of groups can be cumbersome.

December 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Appian User

BPM tool is nice to use , RPA and other features are available in the tool and i have not used it yet.

Pros

Installation and configuration is easy. Maintenance is easy and upgrades are easy. Platform contains latest technologies.

Cons

Expression builder is a tough debugging ask. Design considerations are to run deep. Database design considerations are also to run deep to maintain developers ease to debug and update.

April 2017

Parag from Bank of the west

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

April 2017

Appian feedback 2017

Good workflow, Still to mature into a robust tool with better ui capabilities + performance monitoring and debugging capabilities

Pros

Good workflow capabilities

Cons

Very basic ui Immature deployment and monitoring capabilities

April 2017

Peter from BC Teachers Federation

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

April 2017

Bc teachers federation Appian systems

I have managed the Appian systems through 5 versions and many application implementations. It is an excellent producer for application development, support no workflow. I thoroughly enjoy supporting the various servers and systems

Pros

Ease of enhancement, application and social media development

Cons

Complexity of some of the process models, difficult system to res,tart.