About Appian


Appian is a low-code development platform designed for businesses of all sizes. It enables users to build business process management (BPM) applications. Key features include case management, BPM, three-step app development and application integration.

Appian’s low-code platform allows users to automate complex processes and create custom apps, which can be deployed on any device.

The social collaboration feature allows users to connect with other team members for project discussions. Appian offers pre-built connectors for integration with other applications without the need for code. Additionally, it offers data and analytics for interactive reports and document management.

Appian provides multiple deployment options including cloud-based, on-premise or a hybrid of both. Support includes online case management, phone support, live screen sharing, a knowledge base, phone and email.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

62 Reviews of Appian

Average User Ratings

Overall

4.23 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(23)

4 stars

(32)

3 stars

(6)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 62 reviews

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April 2017

Gabriele from QuintilesIMS

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Great support and services

Adopting Appian was a fairly long affair for us, but I firmly believe, as I did then, that the opportunities for business transformation are huge. The software itself is still being honed and there are some aspects of usability that could use improvement. The user provisioning capabilities could be improved as well. The services offered by Appian PS are superior and the prod support experience is impeccable.

Pros

Flexibility and applicability. Multiuser and multi developer features. Technical support is outstanding.

Cons

The UI model could use more sophistication. The delivery model could use some simplification, especially the unification of design and designer. Provisioning users for complex apps with a large number of groups can be cumbersome.

April 2017

Peter from BC Teachers Federation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

April 2017

Bc teachers federation Appian systems

I have managed the Appian systems through 5 versions and many application implementations. It is an excellent producer for application development, support no workflow. I thoroughly enjoy supporting the various servers and systems

Pros

Ease of enhancement, application and social media development

Cons

Complexity of some of the process models, difficult system to res,tart.

January 2018

Vijay from Infobahn Softworld

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Appian - the perfect BPM tool that has Agile in mind

Pros

Its low code platform allows for rapid development, which fits well with the Agile framework. The user experience is enhanced with standard interfaces that are familiar throughout the Appian package. Appian has covered all the bases with all the plugins you could possibly need. From web APIs to SQL integration.

Cons

Appian lacks in on-premise support for high availability requirements. Appian training is linear and does not cater for real life problems. On-premise organisations suffer from the multiple releases/updates throughout the year. It seems every release has major updates.

April 2017

Amir from IESO

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Appian Developer

Appian is very great platform to build a wide range of application. It features many integration points with other platform and rapid user interface development

Pros

Multiple integration points and easy to use interface, multiple browser support and rapid user interface development

Cons

No much customization for user interface

April 2017

Nathan from Sunsuper

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Financial Services Review

We are using Appian as a core system as part of our wider transformational program. Changing the way we engage with customers and speed to innovate.

Pros

Speed to use and deploy functionality. Overall customer support and service. The Appian Labs offering is great to better know the solution.

Cons

Nothing really

April 2017

Omkar from Mphasis

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Excellent BPM platform

It's a great platform to develop and deploy application in a faster way. Continuous delivery and deployment can be easily achieved with Appian platform.

Pros

Continuous delivery and deployment, easy development

Cons

Process model design and implementation is not that easy,
Reporting for huge data affects the performance

April 2017

Frederic from GRDF

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

April 2017

Grdf appreciation

A lot of features for the next release. We are waiting for since few months, it's why we are developing custom api and too much custom plug in.

Pros

Easy to create custom development. Easy to understand. Enable to do everything

Cons

Tempo, so poor and non flexible. Process Testing tool where are you ?

April 2017

Ivan from University of South Florida

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Incredible fast to create business process and integrate with your systems

The full power of Appian for us has been its capability to integrate all the different systems and provide a seamlessly interface extremely easy for end users. You'll need to train your teams till you get proficiency.

Pros

Integration and interoperability

Cons

Require heavy training to reach expertise.

April 2017

Brenton from First Republic Bank

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2017

Appian a platform with tremendous benefits

With Appian we were able to build a KYC solution quickly and roll it into production in no time. It provided great flexibility in making workflow changes to meet new requirements without having to make too many changes to existing applications

Pros

Ease of use
Allows for making quick workflow changes

April 2017

Marianne from DOT

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

April 2017

Creating great enterprise solutions

We are using Appian from r our most mission critical systems within the enterprise. It offers many of the benefits we are looking for and we will move additional applications into Appian.

Pros

The UI and ease of use

Cons

The fact that there cannot be multiple work streams in development

April 2017

AKHIL KUMAR from Appcino Technologies Pvt. Ltd.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2017

Designer interface

Appian 17.1 designer interface is awesome but there should be a version history need to be maintained for the record as well, as this should be more helpful for developers. Otherwise all other things are awesome.

Pros

Designer interface

Cons

Nothing

April 2017

Karen from DoD

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Getting greater

Appian is really helping us automate our processes. If we could export reports and move portal apps to Tempo easily, it would be amazing.

Pros

Intuitive

Cons

Need more assistance transferring to new software functionality

April 2017

Ankush from Infosys

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2017

Appian review

I m working with Appian from last three years now. It's awesome product with much friendly with developers

Pros

Easy designing and development

Cons

Some time maintaining web service cut become difficult to export

April 2017

Sunil from Ryder systems

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

Appian experience

Very process driven, quick app option for pic and then to the full development cycle is very helpful.

Pros

Easy to develop a quick app. Well documented

Cons

Expensive, Report need more options

April 2017

Vaibhav from Persistent Systems

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money