About bookingkit

bookingkit is an online booking management solution that helps tour and activity providers bring their business online, while also managing and marketing their bookings. The solution caters to any business which offers a service within the leisure industry, from tour guides, to museums, to water sports, to escape games.

bookingkit helps its users generate PDF invoices, manage day-to-day scheduling operations, and automatically sync availabilities in real time. The solution supports payments via bank transfer, PayPal, credit cards, coupons, and cash.

The channel management module helps users list and push their services on different channels including TripAdvisor, GetYourGuide, mydays, and dozens more. The suite is completed by various analytics featur...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

38 Reviews of bookingkit

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(23)

23

4 stars

(10)

10

3 stars

(3)

3

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 38 results

May 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

easy and efficent program and staff

Pros

Really nice how it's involved in my website. Really easy and in accordance with my website style. Also, communication with other tourist OTA is important for me to manage only one agenda. The Staff, CSRs were really kind to me! Thanks, guys!

Cons

I think it misses a title when I manage my products, but they give the possibility to tell them. Even if they don't change the view, I like the possibility to communicate the problem on the software in a clear way. Maybe they will adjust it in the future

May 2019

Kilian from Tricky City OG

Verified Reviewer

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Bookingkit is handy and reliable!

It is really the perfect solution for my business!

Pros

The dashboard is very straight forward and presents a broad array of functions in a very clear way. The product is easy to use and allows you to start offering online bookings within minutes. Been in contact with customer support many times and they always were fast and helpful!

Cons

As far as I understood, there are some minor restrictions in terms of customising the plug-in. Also, flexible vouchers can be tricky, but that's advanced stuff!

Reasons for Choosing bookingkit

Bookingkit just works so well and FareHarbor just didn't offer any real advantages.

August 2019

Frank from FW

Verified Reviewer

Company Size: 2-10 employees

Industry: Sports

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

August 2019

BE CAREFUL with trial accounts, they charge you!

I opened a trial account with bookingkit. While testing I found out that many functionalities are not activated within the trial account, so I clicked on activating the more advanced functionalites, e.g. resource management, which I needed to test as well. Some days after entering some test bookings, I received an invoice for bookings I made via bookingkit. I was surprised and contacted bookingkit to let them know that I only have a test account and they should please cancel the invoice. What I had to learn then was a joke to me: by activating the resource management functionalities, they reverted my trial account into a payable acount! Without any clear hint or pop-up, they just do it. I contacted bookingkit, but they are just not willing to cancel the invoice .... I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice. Instead of behaving customer friendly and understanding that trial accounts chould not be charged, they sending me invoice reminders and refuse to cancel the invoice. Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer ... So my recommendation is: fingers away from bookingkit trial accounts! As this case is ongoing actualy: I will post another comment once I found out if bookingkit continues to enforce payment of the unjustified invoice, or if they understand that charging for trial accounts is a no-go.

Pros

Looked promising in the beginning, until I had to learn that they are charging for trial accounts

Cons

Bad customer service, lack of functionalities re resource management

June 2019

Marco from Theater im Walzwerk

Verified Reviewer

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

June 2019

Theater with bookingkit

Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.

Pros

I like the easy to use software. Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.

Cons

For a theater there are more events to integrate, then for a sport event. We have many different events. At the moment its not possible to integrate a place management that customer can chose their seats... Sometime its not easy to find the right event in the lists to integrate in. the websites because of much scrolling - and its not really easy to delete a event, just overwrite... Also to add a booking service charge to the customers at the checkout would be help us to make the price more transparent to the customers and our clients and arts...

June 2019

Michele from Rafting lombardia

Verified Reviewer

Company Size: 2-10 employees

Industry: Sporting Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Is good

Pros

The many possibilities of setting, the support.

Cons

The voucher that the client receive is not good for the Italian style