About booxi

Booxi is a cloud-based appointment management platform for small to midsize businesses and individual users in a variety of industries. Users can automate reminders, enable online booking, take payments and configure appointment types.

The booxi calendar view allows users to see confirmed appointments, send reminders, confirm pending appointments and view client information, including payment. Appointment booking buttons can be added to an existing website or Facebook page, or users can set up a separate landing page.

Online, over-the-phone and walk-in appointments can be managed using booxi. Appointments, reservations and provider availability can all be managed through the calendar. Capacity limits for group classes, av...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

49 Reviews of booxi

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

January 2020

User Profile Picture

EDUARDO from EDUARDO STYLE

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2020

Very complete web and mobile application that optimizes the management of beauty salons.

We have been able to verify significant changes since the implementation of this program, we used it for 4 years and helped us with the digital systematization of customers, so we could create a database of our customers, make digital promotions and organize our agenda more effectively, as well as increase the productivity of the beauty salon thanks to the optimization of planning and programming of resources, staff, and facilities. Booxi has become the cornerstone of the business evolution of our business, managing to consolidate and expand in our franchise projects, in addition to ensuring greater satisfaction and quality of care with customers, we are pleasantly satisfied with the functions provided by this automatic program, has been a great help and has taught us a lot about the management of beauty salons.

Pros

Booxi a very robust and complete web and mobile application as it has many integrated automated functions, such as: Sending confirmations and automatic reminders by e-mail and text message, appointment booking management, facility planning, as well as personnel. It also includes mobile applications, digital marketing, online payments, customer retention, in addition to real-time programming so it is a tool that will greatly facilitate and improve the management of your business. On the other hand, it has a very friendly interface, being very easy to configure, navigate and use, both for us users and for our customers through the mobile application.

Cons

It is necessary for the development of an inventory function to complement this program. On the other hand, offers an excellent digital marketing function, but only links or integrates with Facebook, it would be convenient to integrate promotional campaigns through Instagram, as it is currently the most used social network and with this, we can reach more future customers and therefore increase our customer portfolio.

May 2020

Keith from Saltsoak Float Studio

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

Simple to adopt, easy to use

Overall this software ticks most of our boxes and we've been generally pleased with the stability of the product.

Pros

The software was relatively easy to adopt and use from the beginning, and for the most part we were able to make adjustments without requiring Support. I also like that I had a direct Support contact that I could reach out to as needed.

Cons

Couple of areas for improvement: --Duplicate profiles may be created if a client books online and adds in additional information --Client notes do not come forward, or there is no indication a note exists the next time a client books an appointment, so you must go into their profile to confirm they haven't previously made specific requests. We have asked for this feature/flag to be added.

Reasons for Choosing booxi

The price was competitive and the direct Support was a major plus. Having one person to discuss complications with made the adoption process very smooth.

March 2021

Emilie from Massotherapie Émilie Roy

Verified Reviewer

Company Size: 2-10 employees

Industry: Alternative Medicine

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Excellent service

Très satisfaite

Pros

Logiciel facile à utiliser Service à la clientèle excellent. Toujours un retour d appel et suivi rapide. Lors du premier confinement, j'ai été contacté par téléphone me disant que j'étais cliente depuis quelques années er que Booxi avait décidé de ne pas me charger mes frais mensuel le temps que la clinique à été fermé.

Cons

Il arrivait à l'occasion que le système lagg un peu

Reasons for Choosing booxi

Logiciel fait à Montréal

June 2018

Charlene from Mut Hut Emporium Inc

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

2.0

June 2018

Good program and sinks with our POS so very positive for accounting purposes

We use it everyday to ensure our pet grooming business runs smoothly and most of our clients book on-line which is great!

Pros

I like the automatic confirmation, auto reminder, professional appearance, ease for our customers to book online.

Cons

Software needs more reporting features, it is very basic in design, we have a pet grooming business and we have been asking for more personalized features, dogs name, being able to have one client account with multiple pets (most customers have more than one dog) very difficult to track and creates many duplicates. Cumbersome to get quick history records on the fly when you need it quickly.

May 2020

Cindy from Institut Sublime Beauté

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Super !

Très bonne !

Pros

Il est facile d’utilisation pour gérer tous nos services

Cons

Tout fonctionne bien pour nous , j’ai eu à 2 reprises un petit problème que vous avez résolu rapidement.

Reasons for Choosing booxi

Le service m’a donné envie de faire affaire avec vous !