About Reservio

Reservio is a cloud-based appointment scheduling and online booking solution that enables users to create, accept and manage appointments. The solution caters to the needs of nonprofit organizations and small to midsize businesses. It also offers scheduling features for the needs of enterprise-level customers.

Key features include creating and managing online bookings, sending automated meeting reminders, tracking business performance and the option of creating custom branded content. Scheduling features include the ability to create pre-defined scheduling workflows, capture customer details and transaction history and set role-based permissions.

Reservio can integrate with third-party applications and it can manage multiple calendars for multiple loc...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of Reservio

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

3.5

Customer support

4.5

Functionality

3.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(3)

3

3 stars

(2)

2

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

January 2020

EDUARDO from EDUARDO STYLE

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Multidisciplinary, flexible, functional and robust.

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Pros

Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Cons

I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

May 2014

Alexander from spanishonlineacademy.com

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2014

Alex Neiford's Review

I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!

Response from Reservio

Replied May 2014

Hi Alex, thank you for such a warm feedback. We are very glad you are satisfied with our services and I hope our product will serve your needs well. We are already taking steps to add more information to our homepage. Thanks for letting us know about this!

January 2017

Anthony from Climax Masaze

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

January 2017

Great solution with limited features

This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same. The support is active but the development seems in standby. However a great solution to manage planning of our salon

Response from Reservio

Replied January 2017

Dear Anthony, thank you for your review! Customer's feedback is really important to us and is always much appreciated. We are glad to hear that you are satisfied with our product and with provided customer support, hoping that you'll be more satisfied with our development in the upcoming year. Last year, we started to work on a new version of Reservio and it's mobile application (Android, iOS), which will be available this year. You can also look forward to many improvements this year, such as redesigned booking page rolling out this month. Please, don't hesitate to contact us anytime you'd have further questions or need help! Reservio

August 2016

Hynek from Scootland

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

August 2016

Not 100% solution, unfortunately

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Pros

Customer service reacts very quickly

Cons

It does not work as it should. Synchronization issues are still appearing after serveral months

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

Reservio makes it easy for us to keep track of and schedule appointments with clients

Pros

We love using Reservio for our landscape clients -- it makes it easy for them to come in for a consultation, set up their presentation appointment, and so much more

Cons

Nothing - we loved using Reservio -- it makes it so easy for us to keep track of our appointments!