About Yocale

Yocale is a cloud-based appointment scheduling solution for small and midsize service providers. It is used by businesses in a wide range of industries, from health and beauty to automotive and legal services.

Yocale offers online booking, with different options for allowing clients to either book directly through the app or request an appointment time. Notifications are sent to providers any time an appointment is booked, cancelled or changed online.

Customer alerts are also sent to avoid no-shows. The scheduler offers multiple staff calendars and can sync with external calendars to avoid double booking.

Users can create a profile page their location, customer reviews and staff profiles, and it is automatically search engine optimized. Custom...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Windows 8

17 Reviews of Yocale

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

December 2019

Lisa from Moonshadow Medical Massage

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Yocal is a Good company

Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies.

Pros

I loved the customer service and access to the tech support. I loved that is was an all in one and I could go paperless with this new scheduler.

Cons

I don't like that it gets buggy with other browsers and its mobile interface is slower. My clients had trouble booking and navigating their appointments.

April 2017

Loreen from beauty by PREEN

Company Size: 1 employee

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Great Experience!

Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!

Pros

That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well.

Cons

There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere.

May 2017

Susan from Edgemont Massage Therapy

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

This company goes the distance in customer service. Any issues we ever had were dealt with quickly.

Additional features as well as better service.

Pros

The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic.

Cons

Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better.

January 2019

Kevin from Emerald Advisor Group

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2019

poor service

Be very careful before you choose them as you may be stuck with them for a very long time

Pros

price is good, that is all. there are no other qualities that are good.. nice website and easy to setup

Cons

no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not.

July 2016

Sherry from Medic Laser

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Medic laser

Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)

Pros

It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically.