About AuctionWorx Enterprise


AuctionWorx Enterprise is a cloud-based auction management solution for organizations of all sizes and industries. Key features include a customized marketplace, online listings, invoicing and customizable attributes.

The solution’s fixed-price listing feature enables sellers to set pre-determined prices for similar products and sell them in bulk. It also allows sellers to sell online to their clients while restricting third-party vendors. AuctionWorx Enterprise enables auctioneers to create a customized marketplace for selling their products.

AuctionWorx Enterprise is suitable for organizations that need to organize their online auction process and are looking for a solution that is mobile-compatible, customizable and supports multiple languages. The search engine optimization (SEO) module enables managers to create an SEO-optimized auction website, meta tags and description.

AuctionWorx Enterprise integrates with payment gateways systems such as Authorize.net, Paypal and PowerPay.



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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of AuctionWorx Enterprise

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(19)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 21 reviews

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March 2019

Shaa from Southern Chautauqua FCU

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great enterprise grade auction software

We were looking for and alternative to public auction sites that charge huge fees for selling our vehicles. AuctionWorx allowed us to save literally thousands of dollars in fees by bringing the process in house.

Pros

Ease of use and setup are fantastic. Everything you could want in an enterprise grade online auction software is here. If you are looking for a place to get away from the big E or just a great private auction software, this one is for you.
Things it has that we needed and love: registered users with custom fields, User email verification, auto email notifications, reserve amounts, buy it now, quick bids, feedback system, restricted sellers, payment system integrations, categories, featured items, TOS.. OK you get the idea, it has it ALL.

Their documentation is very comprehensive with a step by step process that gets you going quickly. Upgrades are just as easy. I was able to perform an upgrade of the system in about 15 minutes, all of which was well documented.
Customer service has been great. I have only had to reach out twice and they where prompt to resolve my issue.

Cons

It wasn't free, and it didn't install itself?
Seriously, you get what you pay for so if you invest in this product you will NOT regret it.

April 2019

Mark from Rightsize Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Rock-solid product and outstanding support

We are developing a customized online auctions platform for very high value luxury items. We could not find any off the shelf platform suitable for this, so I spent almost one month evaluating nearly 40 companies before settling on Auctionworx. The majority of alternatives were either geared toward the bottom of the market i.e. mediocre eBay clones, OR if designed for high-end applications such as real estate, antiques or vintage cars they came with an equally high-end subscription price in some cases 10X the price of Auctionworx. Also accompanied by arrogant, unhelpful sales and support staff - you know, the types of people that are incapable of giving you straight answers to straight questions. The Rainworx team has been a breath of fresh air and they are a delight to work with.

Pros

The experience from beginning to end has been exceptional, from pre-sales to developer support. The core product is extremely well designed and behaves exactly as you would expect it to with absolutely no surprises. But is also designed to be customized to suite unique auction requirements. The documentation for developers is clear and comprehensive. But best of all, the support team has been amazingly responsive, providing clear actionable answers whenever we needed guidance.

Cons

Really can't fault the product in any way. As I understand it their hosting plans are limited to servers located in the US only. It would be nice if they offered a hosting plan on Azure and AWS for international companies that prefer not have to host it themselves.

November 2015

Deborah from justboatstuf

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2015

Superb, Friendly, Super Helpful

Having trawled the internet for some type of auction software, we came upon Rainworx site, which looked the most professional and the most appropriate for what we needed. Yes, it does cost a bit to set up - however I would say it has been worth every penny. Steve, who is our guy in the States, has been amazing - any email we send is replied to in a couple of days at the latest - but usually the same day (given the time difference) - anything we need doing, programming wise, is done as fast as they can do it (which is pretty fast!). They are always at the other end of the phone if we need them, although for us with the time difference, email works well. They are also continually upgrading the site, which is great. Once you have the site, you can of course get your own programmers in, however, for us, Rainworx is doing everything we need them to. Of course, there are some things we would like to be able to change ourselves, occasionally, but they are minor. If you have experience of other auction sites, then the Rainworx site is fairly straightforward/easy to use. The CMS system, once you get your head round it, is logical and enables you to change base prices, logos, categories etc. Some html knowledge could be of use too, but usually what you need is easy to find online. So to conclude - they are amazing, we can't rate them highly enough and they are always so helpful. Personally, I wish we could keep them for ourselves, but that wouldn't be fair! x

September 2016

Eivind from Berheim Interiør & Antik

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

THE platform to build your auction house on

The software is sophisticated while still being easy to understand. AuctionWorx helped me understand front-end developing thanks to the great documentation and support you get from RainWorx. Simply put: If you're serious about starting a professional online auction house, there's no need to look further.

Pros

It is simple to understand, yet highly flexible and customizable.

Cons

- Currently no feature that lets you mass-edit your categories and products.
- Needs more built-in features and options for payment and invoicing.

April 2019

Michael from Blu Creative

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

5.0

Functionality

4.0

April 2019

Robust, but extremely complex to setup and use

We've assisted clients in setting up and running AuctionWorx for their auction websites.

Pros

Out of the box, AuctionWorx comes full packed with payment processing, a huge amount of settings, and a decent front-end + back-end.

Their support is also A1, and will help you with everything from getting the software installed, map your domains, and assistance with configuring the software in order to go live. All of our support tickets were answered and addressed within a few hours.

Cons

AuctionWorx is quite difficult to deploy on a server, and has some pretty strict server requirements. Chances are, you won't be able to set this up on your own hosting provider of choice, so you'll be stuck rolling with their hosting plan.

Once you're set up, you'll also find that unlike other solutions on the market, there's no real theme or extension/plugin market, so customization and extending the base software is either extremely complex or just not possible at all.

Given the cost and complexity of AuctionWorx, it's hard to justify setting it up and using it for your eCommerce platform given the number of easier to use solutions available.

August 2014

Mark from ART55

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2014

Excellent

When I was first trying to start my business, ART55.co.uk, I used a rival companies software that was around the £700 mark and the site never launched. The software just wasn't good enough. So I went to Rainworx, yeah it is one of the most expensive out there... but you get what you pay for. I knew nothing about websites and how they ran, but the software is user friendly for someone setting up a website. It has a lot of different types of auctions, which is really good. It is mobile phone friendly. The admin area is easy to use, self explanatory in most cases. For the customer it is a good looking site, simple, user friendly.... and that is exactly what I needed. After purchase, the Rainworx team were exceptionally helpful. I dealt with Briana the majority of the time and she was really patient with me. Like I said I knew nothing about the basics, and she never patronised me about my knowledge, she helped me as much as possible. They helped me with slight changes to the site so that it helped my site help my customers. I honestly don't have any cons to be honest. It was good that they were American, as I am from England, there was no language barrier. I genuinely can't rate them higher and strongly recommend them.

January 2019

James from Creation Entertainment

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

A nicely executed upgrade from Auction Pro v7

We contracted with Rainworx to add Dutch Auction functionality into their SaaS product since that was why we were still running Auction Pro v7. 95% of our auctions are Dutch Auctions. We're very satisfied with the results and appreciate running our auctions on a more modern platform.

Pros

Cloud based, which does away with the need for server and database management duties. Also, far better backend functionality for invoice generation and sales reports than Auction Pro v7.

Cons

No glaring issues at this time. We've only been live for a few weeks, and support has been quick to remedy any bugs or fixes necessary.

July 2018

Andrew from Parlogram Auctions

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

Great product with 1st class support helped me achieve my goals.

The freedom to create and hold my own auctions away from the restrictions of Ebay.

Pros

It's easy to use and very powerful in what it can do. It's potential is unlimited and gives you scope to expand your business. It has a very user-friendly design and my customers have commented about its ease of use and that it is one of the best of its kind around.

Cons

Only able to give a flat rate shipping option on listings. Only able to see fixed price or events on homepage, not both at the same time. Should be more opportunities for user customization, design, layout etc.

July 2013

Raymond from Airsoft Auction

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2013

AuctionWorx Customer Review

After searching for months for the right online auction software for a new business we ended up going with AuctionWorx developed by the folks over at RainWorx based upon a demo of their software and its affordable price. The software is well built with all the right features and options you need to run an online auction business. A good UI with great customization options to fine-tune the site to meet your needs. The code can be a bit complex if looking to implement your own customizations, but RainWorx has a good developer's guide to support your own designs. Having been a customer for four months now, the best aspect we've learned about our purchase is the support by RainWorx themselves. I would rate myself as a challenging customer and asked for support multiple times in the short time frame and Steve of RainWorx was patient, responsive and helpful. I am very happy we went with RainWorx and look forward to working with them further as our business grows.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

September 2018

Dont waste your time with cheaper solutions

Overall support is decent albeit couple days sometimes. For set up this was fine but for an mergency may prove difficult. You get what you pay for and this is one of the best solutons out ther.

Pros

This solution is simple and easy to use and allows for customization. Dont worry about the confinements and fees of other auction sites. Crate your own t easily integrate into your own marketing needs and website.

Cons

I would like to be able to categorize products and then mass edit them. Or search for an option and then mass edit as well.

February 2018

Myles from www.popauction.com

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Great People! Great Software! Cust support rep in particular has been Extremely Helpful! & Friendly!

Happy Customers!

Pros

Interface is very friendly. Smooth. Clean, Updated. Easy to use for customization, and plug and play type work!

May 2017

Nancy from Transitional Design

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Auction Worx has been wonderful to work with.

It allows us to conduct weekly sales of a huge variety of items.

Pros

It's easy to use for the sellers, for the buyers and for us (we manage the sales). The reports are very user friendly. We appreciate the special programming that Auctionworx does.

Cons

There seems to be a problem with the refresh. During the online auction, there is a message that pops up periodically saying that live updates are not happening.

March 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Well Thought Out

Exceptional. Rainworx provides both a quality product AND world class customer support.

Pros

This software makes running your own auctions EASY while looking good. We operate a very specialized use of auction software, and the new Rainxworx Events Edition does everything we need out of the box. We like how extensive the options are for customizing your auctions.

Cons

We have no complaints, everything works as expected.

July 2011

Chris from Wisden Auction

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2011

Wisden Auction Rates Rainworx Highly

Excellent, id recommend it.

Pros

The Rainwork software is everything we want to rub our Auction Site, it was easy to set up and the control panel helped us adapt it to our needs, the best thing to say thought is the customer support, it is of excellent standard and we couldn't ask for more. Even if it is answering some of our daft (we are non IT) questions, I am very impressed and have been using the software for 3 years now and would do so again.

Cons

The only Con is that the Company are US based and we are UK based, it means we have a 5 hour time delay but even with this an answer is pretty quick , even if logged at 8am uk time.

February 2014

Mike from PHSAuctions.com

Review Source: Capterra


Ease-of-use

5.0