R.O. Writer vs Shop-Ware

R.O. Writer has 60 reviews and a rating of 3.75 / 5 vs Shop-Ware which has 100 reviews and a rating of 4.79 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

R.O. Writer

Shop-Ware

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.75 / 5 (60)

4.79 / 5 (100)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

5.0 / 5

Customer Support

3.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 21, 2021

October 27, 2020

Pros/Cons

Pros
Gen II system works well, love the scheduler . AC helped me with information about our new move, and thanks for reminding to forward then our new address.
ROW has always been very easy to use. It served us well for over 20 years.

Cons
Wish it had more mobile features such as ability to view schedule remotely from a mobile device. As well as operated on Mac! Cmon guys!
While the program functions it does everything VERY slow. There is also very little customization for most operations.

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Pros
Shop-Ware is easy to learn, clean, collaborative, easy for clients to interact with and improves productivity. Love it!!!!
Shop-ware is very intuitive, easy to learn. The customers love the way they can interact with it, approve or decline repairs, post notes etc. Highly recommend!

Cons
If i have to put a con it would be the parts ordering system. (parts tech) It's not terrible but defiantly has bugs.
Learning to navigate through some features took some effort in the beginning. However, that’s probably more me and my lack of computer skills than Shop-Ware.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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