R.O. Writer vs Shopmonkey

R.O. Writer has 60 reviews and a rating of 3.75 / 5 vs Shopmonkey which has 135 reviews and a rating of 4.92 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.75 / 5 (60)

4.92 / 5 (135)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

3.5 / 5

5.0 / 5

Customer Support

3.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 21, 2021

March 1, 2021

Pros/Cons

  • Pros

  • Gen II system works well, love the scheduler . AC helped me with information about our new move, and thanks for reminding to forward then our new address.

  • ROW has always been very easy to use. It served us well for over 20 years.

  • Cons

  • Wish it had more mobile features such as ability to view schedule remotely from a mobile device. As well as operated on Mac! Cmon guys!

  • While the program functions it does everything VERY slow. There is also very little customization for most operations.

  • Pros

  • The software is very customizable. The customer service is lightning fast and cant be beat

  • I'v used ADP, R&R, Alldata, Mitchel, and others..........Shop Monkey is the best interface and work flow by far. We love it. Amazing customer support.

  • Cons

  • The software is missing some minor stuff but these guys keep updating it every day.

  • Not really a con, but I'd like the ability to edit user details such as the email without having to bother your support staff.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux