About ActivTrak

ActivTrak is a cloud-based employee monitoring platform that helps small to large businesses monitor employees' online activities to ensure productivity and compliance within the organization. With ActivTrak, employers and managers have the insight they need to know to improve employee performance as well as keep track of sensitive internal information and improve operational efficiency

Features of ActivTrak include remote workstation screenshots, monitoring, user-based reports, malicious website blocking, productivity tracking, activity alarms, screenshot and email address redactions and raw data access. It allows businesses to track and access real-time activity of employees and manage and view user data through screenshots. Additionally, it ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

507 Reviews of ActivTrak

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(334)

334

4 stars

(145)

145

3 stars

(28)

28

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 507 results

November 2018

Richard from University

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

My opinion

I'm very happy, never run in any error and the agent program is constantly updated

Pros

ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Cons

The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

July 2020

Nathan from geocgi

Company Size: 11-50 employees

Industry: Defense & Space

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

ActivTrak - Excellent software to aid in compliance and InsiderThreat

So far, we've been thoroughly pleased with the software.

Pros

ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.

Cons

Categorizing sites and applications takes a bit, but I don't see another way around it.

Reasons for Choosing ActivTrak

We chose ActivTrak because of their ease of use, quick and silent deployment, and ability to aid with Insider Threat. Terramind and InterGuard were too expensive and cumbersome to administer. Since we work with the Federal Government, we couldn't use StaffCop since it's made in Russia. We have users located across the globe, so it was imperative that we have a solution that allows remote users to be monitored and submit feedback when they're online regardless of connecting back to our headquarters on-prem network.

November 2020

Mark from Callidus Solutions Limited

Company Size: 11-50 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2020

Definitely worth a luck.

Very positive, covers all the expected functionality of a product like this with some good additions.

Pros

The software is easy to configure and setup. This made it quick and simple to roll out to all of our users quickly and efficiently.

Cons

You can get a few false positive warnings and the interface in some places is not always intuitive.

Reasons for Choosing ActivTrak

Ticked all the boxes and the price was reasonable.

Reasons for Switching to ActivTrak

Moved over to a new infrastructure which wasn't supported by our current solution.

June 2020

Kimberly from WP Indiana

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

2.0

Functionality

5.0

June 2020

Good service but not for companies less than 5 people.

I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.

Pros

Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

Cons

You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

Reasons for Choosing ActivTrak

I like the features offered, felt Activtrak have more features.

November 2020

LINDA from Fallgatter Rhodes Ins. Service

Company Size: 11-50 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

4.0

November 2020

Management

I have a 50/50 opinion of ActivTrak. I think it could be very beneficial to our agency. The ease of reports is not user friendly. Simple access to reports would benefit me.

Pros

I like the fact of the tracking of the employees and seeing who is working overall.

Cons

I think the teaching of reports should be better. I know how to see about burn out but that is not what I am looking for.

Reasons for Switching to ActivTrak

Upper management made the decision.