Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"The product is easy to use and very flexible, it really adds value to our own software products. The Exago team are extremely helpful."
"Mature product, well designed and quick to deploy"
"The versatility of the product in that it is usable by the full spectrum of users from novice up to seasoned reporting pro. The great customer support we receive."
Cons
"- Some operations are slower than I would expect - While extensibility is a great feature, often takes significant development time for new features."
"Exago is powerful and doesnt have many negative aspects. I just wish we had enough time to deploy the latest version."
"One thing, the date selection control (date range slider ) in the advanced report builder. "
Exago Reviews
Filter by:
August 2019
Dominic from Maestro Technologies
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
August 2019
Easiest embbeded BI application to use and integrate out there
Pros
The ease of use of the ExpressViews for our less tech-savvy users
Cons
It is missing some features when it comes to parameter selections for a report, like multi selection in a parameter.
Reasons for Choosing Exago
Great customer support, easiest architecture to understand and implement, great key features.
Reasons for Switching to Exago
Easier to embed in our application
September 2020
Tom from Tractivity Limited
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2020
Exago - Great for SaaS products
Pros
• Includes Report Building capabilities that can be utilised by the client. • All report building is completed within the browser – no downloads required. • Includes Dashboards. • Includes ability for clients to build dashboards within the browser. • Strong permissions structure, that means you can explicitly say which users can see what. • No data access layer – this is entirely managed within the client, which means no replication of login data. • Reports are built based on a ‘model’, built from our database • Includes software upgrades – easy to implement • Support provided via telephone or Zen Desk • Report Building capabilities – can replicate current functionality. • Option to download a trial version of the software. • No SQL Licence required. • If we end the licence, we have 12 months grace to transfer to another solution.
Cons
• Support Hours – These are 8am – 6pm EST (We are a UK-based business) • Costs – cheaper than Reporting Services with BI, but much more expensive than Telerik, Synchfusion and similar. • Server / hardware requirements
Reasons for Choosing Exago
The best solution that we reviewed was Exago. Its feature list, and apparent ease of use and support package was much more palatable than the other solutions.
September 2020
Mark from Tractivity Limited
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
September 2020
Good product to integrate Ad Hoc Reporting into SaaS software
I think the general help and assistance from Exago has been good so far, we are kept up to date with version releases and we have a regualr dialogue with their team which is good to see.
Pros
We reviewed a selection of tools on the market and we felt the Exago was the product best fit our needs based on cost and functionality. We implemented Exago as a reporting tool for our customers to run real time reports and have graphical dashboards on their home screens as a kind of snapshot summary. Exago gives you the ability to create a suite of reports ready for customers to use and export in range of formats. You can also give customers express reporting so that they can tailor their own reports however this isn't something we have done just yet but will look to do so in the future. Were overall satidfied with the product and were looking forward to working with Exago in recommending further features and improvements.
Cons
The dashboards take an incredibly long time to load and there doesn't seem to be a simple solution for fixing this just yet. Improved Map reporting would be a great addition, a number of our clients wish to view data on maps and this seems to be very limited at the moment. The UI of the dropdown filter boxes could be improved and it would be good if you could return back to your filter options after running a report if you wish to amend rather than having to run another report.
Reasons for Switching to Exago
Becuase our version of MS reporting services was becoming obselete and the 2016 version simply was not right for our client base.
September 2020
Dan from ClubExpress
Company Size: 11-50 employees
Industry: Internet
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Exago works for SaaS companies looking to integrate Ad Hoc Reporting
Our experience has been uniformly positive, from sales, to implementation, to ongoing support.
Pros
We implemented Exago as an Ad Hoc Reporting tool for our customers, to go beyond the built-in reports we already provide. Exago gives them the flexibility to build their own quick ("Express") reports, create advanced and highly formatted reports, create dashboards, charts, and pivots, and to schedule reports to be automatically generated and mailed to a specified group of people. It was straightforward to integrate it with our platform, give customers a filtered view of just their own data, and customize the product for our specific needs. We evaluated a number of competing products and Exago was the winner for features, integration, and pricing.
Cons
Many of the products in this category are true Business Intelligence platforms, designed to be used by professionals in large corporate or organizational settings. But our customers are regular people, often volunteers, without professional training in complex software. The help is generally good and there are lots of video tutorials. But it would be nice if Exago had more wizards to step users through setting up a more complex report.
Reasons for Choosing Exago
Ease of integration with our SaaS platform. Ease of learning and understanding the user interface. Features (not overkill for our chosen audience.) Pricing. Competence of the sales and technical support people we dealt with.
February 2017
Jennifer from Autotask
Company Size: 501-1,000 employees
Industry: Computer Software
Time Used: More than 2 years
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2017
Great ad hoc reporting engine
From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution. We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.
Pros
We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.
Cons
Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.
September 2020
Rachid from Via Rail Canada
Company Size: 1,001-5,000 employees
Industry: Transportation/Trucking/Railroad
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Functionality
5.0
September 2020
HR metrics & Dashboards powered by Exago
The embedded architecture of Exago with our HRIS, allows getting HR data on real time and from a unique integrated source.
Pros
The MS Excel look like grid in the report designer provides a great flexibility when it comes to creating a myriad of complex formulas to show as KPIs and metrics or as references to to other coordinates in the report. In addition to the ability of showing or hiding the intermediate calculations The feature of ExpressViews is time savy and allows users with no profound BI skills to intuitively and easily create ad-hoc lists and reports. The scheduler feature helps generating reports, summaries and lists, and send them automatically to specific recipients on a predetermined frequency. Not all users have access to the overall population headcount so the scheduler is the solution, taking into consideration , of course, the nature and confidentiality of data to be sent. The inheritence of security profile from the HRIS which make it easy to apply proper user capabilities for employee, manager and SME portal.
Cons
I would like to be able to override in the join feature the original joins’ types that are setup in the views in the HRIS.
September 2020
graham from Astrum, LLC
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Exago Review
Pros
Easy to setup for Customers to create their own Reports. Scheduling/Emailing Reports
Cons
Software is embedded in a 3rd-party software and they haven't deployed all features which is a little disappointing
August 2020
Siddhartha from Asite Solutions
Company Size: 201-500 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
August 2020
Overall a Good Product
Excellent
Pros
Ease of use Intuitive design Responsive management seamless integration
Cons
We should be able to schedule the chain reports
Reasons for Choosing Exago
ease of integration Pricing
September 2020
Bryan from Oceaneering
Company Size: 51-200 employees
Industry: Maritime
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Exago is an excellent tool with great value for money
Pros
We use Exago extensively and have done for many years. We use Exago in our SaaS offering and it really does what it says on the tin. We have not been able to find a better tool and as an added bonus the pricing is sensible.
Cons
The only negative feedback is that the UI could be slicker but I am being a little pedantic.
Reasons for Choosing Exago
Excellent tool set Much better pricing Partner companies recommendations Used in my previous role as CIO of a large shipping company
September 2020
Rick from Workwave
Company Size: 201-500 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
Excellent Analytics tool
Pros
We use Exago to offer self serve reporting for our SaaS software clients. It plugs in nicely and is a tool jam packed with reporting options that allow our clients to create various reports and dashboards unique to their business objectives.
Cons
Exago is powerful and doesnt have many negative aspects. I just wish we had enough time to deploy the latest version.
March 2017
Gary from FM:Systems
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
Powerful, High-quality Reporting Solution that is Designed for the End User
Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them: • A Web Based Report Designer • Easy to Create Basic Reports with Little to No Training • Advanced Functionality that would Satisfy our Advanced Users • Licensing that working with an onsite and SaaS deployment model • A Clean Modern Looking User Interface • Ability to White Label • Ability to Secure the Scope of the Accessible Tables and Data • Ability to Integrate with our Security Model and Dynamic Table Relationships • Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.
Pros
• Ease of Use • Flexibility of Product • Performance • Data Security • Ease of Implementation • Product Support • Commitment to Security • Pricing Model • Commitment to Client Success from the Top Down
Cons
Error Messages when using it in a Distributed Model can be a Challenge • Brought up on last support call and they have committed to improving
April 2018
Christien from Safety Management Systems Inc. (SMS360)
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Not just a scalable Analytics Tool .. a trustworthy partner to support your business.
There is nothing we do not like about the system or the support team at Exago. The Customer Support and management team involvement is beyond the norm. As a start-up with limited resources, we underestimated our effort and were fortunate Exago were there to help. Take advantage of an open and transparent team, and make sure YOU have a clear understanding of your current challenges and discuss with them openly. They are not a heavy duty sales team so take advantage of that early on and you will have a system second to none in a very short period of time.
Pros
We started with Exago two years ago, around the same time as we launched our own system. At the time our clients were small and our reporting requirements fairly simple so our decision was primarily based on affordability. We could not have made a better choice, then or now. We now have larger clients and one in particular who is amazingly complex in their business (Global Logistics), now bringing in data from their legacy systems and looking to this company to report on their Operational Risk. Exago has been there every step of the way helping us grow and making our clients secure in their choice of a small start-up to push information to their global stakeholders.
Cons
We are still expanding our reach and any questions we have had were either easily answered, or on their roadmap.
February 2017
Brett from Oceaneering
Company Size: 10,000+ employees
Industry: Utilities
Time Used: More than 2 years
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Exago is the real deal
We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.
Pros
Express design view makes drag/drop reports a reality. Web-based report designer Extendable to meet complex reporting needs Integration options for making Exago a seamless part of the product Great training sessions for admins and End users Outstanding support
Cons
Grouping could be improved Missing ability to define variables without using custom functions Cross tab reports can be daunting for new users
February 2017
Matt from FM Systems
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
February 2017
A great option to integrate reporting into an existing product.
Our company has integrated Exago into our existing web application to provide reporting capabilities to our end users while allowing our development efforts to continue to focus on new features. This has allowed us to provide a mature and feature rich reporting environment while maintaining a consistent workflow and security model for our customers. The Exago customer support has been great to work with, and they are continuing to release new features and product enhancements. We are not yet using the "dashboard" features available through Exago, so these comments do not reflect that functionality.
Pros
Their variety of report designers (Express View, Express Wizard, Standard, and Crosstab) allows users with different levels of report writing experience to use the designer and features appropriate to their abilities. The interactive report viewer allows users to adjust the formatting of a report at runtime. The ability for end users to schedule reports to be delivered as an e-mail attachment. The ability for the administrator to add custom functions to address industry-specific needs. Simple wizards for creating graphs and gauges.
Cons
Changing “interactive” filters (report parameters) reruns the report with each change, so if a user needs to select several items in a list, the report reruns with each selection, which can be quite slow. You cannot use a formula in an initial report filter, only in an interactive filter. This can result in far more data being returned to the report which you then have to filter out in the report, which is slower. Note that Exago has said this ability is supposed to be added in 2017.
November 2015
John from A Healthcare Software Development Company
Industry: Computer Software
Time Used: Less than 12 months
Ease-of-use
4.0
Customer support
5.0
Functionality
4.5
November 2015
End to End Reporting Solution To Support a Diverse User Community
Pros
We are still new to the product. We have had it for a little over six months however, the flexibility and extensibility of the product has already proven to be very valuable to us. The product can scale at the speed you want to grow your reporting and analytics platform. Start with basic level reporting (Express Reporting) and work your way towards standard ad-hoc and dashboard functionality. The ability to leverage report templates provides us a easier solution for our customers rather than using Crystal for standard form letters. Easily being able to deploy the solution without having to worry about user seat licenses, client installation components etc. was important to us too. The recurring FREE web based training offerings (beginners and advanced courses) that allow new employees coming onto the project or into your company an opportunity to orient to report design/development capabilities of the product.
Cons
Visualization library has room for growth. Back end documentation and learning tools not as strong as what is offerred for the front end portion of the of the product however, their availability to answer the questions or demonstrate concepts of a technical approach help fill the gaps of reference material.
April 2018
Jonathan from DLGL Technologies
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
Easy to use fast evolving software
Exago is evolving fast and packing more and more features. We have been using the software for the past three years now and the interface as well the functionalities have evolved dramatically. The improvements can be seen in every areas of the application so every type of user can benefit from it.
Pros
Exago is easy to use for beginner users as well as expert users. Can be used for simple plain lists up to complex interactive dashboards. Speaking of interactivity, we use those dynamic filters a lot throughout our vast library of reports and dashboards. Our clients can then easily compare data and find trends they could not see otherwise. The support we get from Exago's team is outstanding at any level.
Cons
Nothing really to report here other than some data manipulation functions that we would have liked to find generically. The good news is that we could program them ourselves.
August 2018
Louis from LionRT
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
August 2018
Exago has brought a feature rich business intelligent support solution for our company's native management systems.
We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.
Pros
Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable. We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.
Cons
Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true. We believe Exago's customer service resources are a challenge to access.
February 2017
Elizah from B2W Software
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
February 2017
Powerful Business Intelligence and Reporting
Exago is relatively easy to use if you are building simple and quick reports, but it can get pretty complex if trying to build any type of advanced reports. Functionality is strong, but there are a few small things that are not built in that I would have thought would be included out-of-the-box. Exago is making good updates to their product and their customer support team has been helpful. Although our company probably doesn’t leverage them as much as we should. The product has scaled well too for our needs and we would definitely recommend it.
Pros
Drag and drop functionality makes building reports a snap and the designer pages support a robust set of tools for producing professional reports. All in all, a great way to start building reports and querying data effectively without the need for coding.
Cons
Would have liked to see more involvement from Exago when we first integrated the product with ours. Our development team would benefit from more complete implementation and technical support documentation too.
February 2017
Scott from CGS - Computershare Governance Services
Company Size: 10,000+ employees
Industry: Computer Software
Time Used: More than 2 years
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2017
Exago tool is great
Overall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind. Email reports to users is a great feature. We support 100's of users and clients around the world.
Pros
- Ease of Use - Customer Support - Reporting Options - always looking to improve the product - Love the output options, dashboards, graphs, drill-down reports, cross tab.
Cons
- sometimes complex logic - most of the time our data does not match northwind model so samples are hard to turn into relevant business cases. - Integration is sometimes tricky and mostly with our dev team.
February 2017
Jon from DonorPerfect
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Great product, great support, great people- Finally a solution!
After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable. Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.
Pros
Configuration flexibility, Excellent QA processes, always listening to customer feedback
Cons
Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.
April 2018
Scott from UST Global
Company Size: 10,000+ employees
Industry: Management Consulting
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Best Value and Functionality for Embedded BI
Pros
This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.
Cons
While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.
December 2016
Jason from WorkWave
Company Size: 201-500 employees
Industry: Computer Software
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
Flexible, extensible, high-quality web-based report designer and execution engine
We create cloud-based web-based CRM, scheduling, and accounting software. Our customers kept asking us for a way to write their own reports. We looked at the popular non-web-optimized options (like Crystal Reports) and a couple of web-based ones. Once we got a demo of Exago, we knew we'd found the perfect fit. It meets the needs of both our most sophisticated users and our many non-technical users. Now anyone can write their own tabular reports, create charts, dashboards, pivot tables, and schedule them to be automatically executed and emailed at any time. Integration was a breeze -- we had a proof-of-concept going in a few hours and a full solution ready not long after that. Best of all, the team at Exago is first-rate: friendly, accessible, and knowledgeable.
Pros
Multiple ways to write a report: Express and Visualization wizards for new users, and a full-featured canvas for experts. Easy to integrate and highly programmable with REST and .NET APIs. Works with a wide variety of data sources, and can combine data from multiple different sources. The pace of new feature development is excellent, with a great mix of customer-requested enhancements and Exago's own innovations that you may not have even thought of!
Cons
Documentation on the very advanced programmability features is incomplete (but getting better quickly)
April 2018
Hani from KPMG
Company Size: 10,000+ employees
Industry: Accounting
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
Easy to use ad-hoc reporting tool with great dashboarding capabilities
Exago is a great ad-hoc reporting and dash-boarding tool that continues to evolve with every new release. The tool is simple to use and allows end users to create complex reports with very little support from the development team. Exago has also been very responsive to client needs and continues to improve the product based on feedback from clients.
Pros
- Easy to setup and use. The report designer interface is very similar to Excel, which makes it easy to use by non technical users. - Great technical support. Very responsive and timely response to inquiries. The support team is also very good with coming up with innovative solutions for complex report needs. - Improved dash-boarding capability especially following the 2018.1 version. - Ability to customize action events is very useful to implement business logic driven by report values.
Cons
- In memory filtering of data when the semantic layer is driven by stored procedures. This causes some degradation in performance for large data sets.
February 2017
Harriet from Autotask
Company Size: 201-500 employees
Industry: Computer Software
Time Used: Less than 2 years
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
February 2017
Powerful product, excellent customer support
Exago is the ad-hoc reporting engine for our IT business management software product. We have over 7000 customers. Some have created just a few reports, others have created hundreds. From a user perspective, Exago integrates nicely with our product. Exago's styling extensibility enables us to give our reporting module the same look and feel as the rest of the application. Our customers can quickly build simple reports or use Exago's formula capability to build complex ones. They love the ability to schedule reports to automatically run at different time intervals. Since we provide our own dashboards, we haven't exposed Exago dashboards to our customers, so I can't comment on that functionality. Exago's customer support is very responsive. We've worked closely with support and development staff to diagnose some complex issues and have been happy with the attention and time they've dedicated.
Pros
- Slight learning curve, but then it's easy to create straightforward reports - Ability to schedule reports - Ability to handle multiple languages, numeric, date, and time formats
Cons
- We don't have control of the code. Unlike the rest of our application, we can't implement new features or release fixes as often as we'd like. - Error handling - error messages can be vague.
February 2017
Daniel from VHCB
Company Size: 11-50 employees
Industry: Government Administration
Time Used: More than 2 years
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Great Business Intelligence Software - Exago
I have now had Exago software for about 2 years and am greatly impressed with its flexibility, ease of use, ease of integration, and most of all technical support. This product surpasses other software products in its class in that it offers features that are standard that require add-ons and additional expense with others. I am very impressed with this company's commitment to making this the leader in the industry which is marked by their enhancements and additional features quarterly, if not more often at times. And, did I say how easy it is???
Pros
Great customer support and full of features.
Cons
Nothing that warrants a statement here.
April 2018
Brian from DLGL Technologies Corporation
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Great product, great support!
We needed an easy-to-use ad-hoc report writer for our HCM application that we could fully integrate into our software. With Exago, not only did we deliver an intuitive and easy to use reporting tool for our non "techie" users but we also added a whole new BI dimension to our application with the interactive Dashboarding functionality. Our experience with Exago the product and the company has been nothing but exceptional.
Pros
The versatility of the product in that it is usable by the full spectrum of users from novice up to seasoned reporting pro. The great customer support we receive.
February 2017
Dawn from etouches
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
February 2017
Great Ad Hoc Reporting Tool
I have used Exago for just over a year now. It's a great tool with infinite possibilities for our client's reporting needs. With Exago we have the ability to create customized reports that filter down to specific data subsets - a necessity for a large portion of our clients. Client support is phenomenal!
Pros
Ability to filter, format and manipulate data to track specific data metrics. Data grouping functionality - this gives us the ability to present complete individual company/attendee data in a single group within a report. Support are amazing!
Cons
The chart functionality. Charts are the one thing that I would change in Exago. They are not user-friendly at all - even with a computer science background.
February 2017
Matt from JW Software
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 12 months
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2017
Integrating and Testing
We are in the process of integrating and testing the Exago reporting tool. After over 80 support tickets resolved, we can say with confidence that Exago shines in the department of customer support. They are responsive and helpful. There is online documentation for the product, and upgrade guides are provided for specific versions.
Pros
White label software can be branded and styled to fit your application's look and feel. We have been able to hurdle most technical challenges regarding both styling and functionality. Report against tables, views and stored procedures.
Cons
Exago does not compile into our product. However, a single installer can be created to deploy multiple apps. The configuration of circular data relationships is tricky when using the administration panel.
September 2020
Ed from LLumin, Inc.
Company Size: 11-50 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2020
Exago as White Label Reporting module
Doing business with Exago, their people, their company, has been absolutely a pleasure.
Pros
Architecture is sound and integrates well with our own internal SaaS dev strategy. Ad-Hoc Reporting feature set is well liked by our customers.
Cons
Support for some areas of HTML5 rich document functionality.
Reasons for Switching to Exago
Functionality for our non-technical end-user community
September 2020
Benjamin from Abrigo
Company Size: 201-500 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
Exago BI - Administrator perspective
Pros
- Advanced Reports are an extremely effective reporting tool - Easy to stand up new data categories - Recent enhancements have been great
Cons
- Some operations are slower than I would expect - While extensibility is a great feature, often takes significant development time for new features.
September 2020
Ethan from Cargas Energy
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
A great embedded BI solution
Exago provided us with a great BI tool but even more important they were a great partner to work with. Their guidance and support during the implementation phase of our project was reassuring. Any issue or questions that arose were answered in a timely manner. And we continue to get great support when needed. The BI tool itself added an expansive amount of functionality to our product and has been well received by the users.
Pros
This software was really made to be an embedded solution. We were able to integrate Exago into our software product in a way that was seamless for the user. Other solutions created barriers around integrating through security or technology requirements. Exago was able to provide us with a solution that was obviously built for embedding.
Cons
Error handling could be improved. Errors will often require digging through server logs.
August 2020
Bob from Deloitte
Company Size: 10,000+ employees
Industry: Accounting
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2020
Excellent web based reporting tool
Pros
Ease of use for non-technical users to create their own reports. It's very valuable that users can output to Excel, PDF with some small effort
Cons
Would like to have the ability to manually kick off asynchronous report generation.
April 2018
Bryce from Strategic Insurance Software
Company Size: 51-200 employees
Industry: Insurance
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Exago offers Complex BI in a very Simple Way
Exago is constantly improving and add new features. Not only to their core product but also pushing the pace of new technology like AI and IoT. We're very happy that we not only chose to work with a great product but also a great company with even better people.
Pros
Exago has been an amazing tool for us. Our developers love working with it and our end users continue to send in great feedback. The implementation has gone smoothly and we're looking forward to continuing our roll out of more and more features.
Cons
There is really nothing we don't like about Exago and what they offer. If we run in to an issue their support staff and extremely responsive and help provide solutions. If we need a new feature added they are very transparent on when we can expect to receive the request based on their development and release cycles.
October 2015
Marc from Outbound Software
Industry: Computer Software
Time Used: More than 2 years
Ease-of-use
4.5
Customer support
3.5
Functionality
4.0
October 2015
Exago Delivers
Pros
Exago software is built intelligently. They know what end-developers need to make their lives easier for integration and have a great sense of what report builders need to get their job done. Exago hits the right balance with ease of use and the ability to do complex reporting.
Cons
Sometimes challenged on some complex support requests but we eventually get to a solution together.
October 2015
Michael from TOPAZ Technologies
Industry: Computer Software
Time Used: More than 2 years
Ease-of-use
3.5
Customer support
5.0
Functionality
5.0
October 2015
Great product and great company
Pros
The product is easy to use and very flexible, it really adds value to our own software products. The Exago team are extremely helpful.
Cons
This isn't a criticism - keeping up with new features and being able to use all the capabilities of the product can be a challenge. We really need to have one or two dedicated individuals in the company to maximize the benefits of the product.
July 2019
Jason from StreamLink Software
Company Size: 11-50 employees
Industry: Government Administration
Time Used: Less than 12 months
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
July 2019
Exago - Everything you we're looking for in an embedded BI solution
Our experience with both the sales and delivery teams at Exago have been fantastic. The product has delivered in all of the ways it was positioned to us, and their customer support team have been nothing short of terrific. I would highly recommend exploring Exago if you are looking for an embedded BI tool to add to your existing solution!
Pros
Ability to handle a unique data schema, features and funtionality, ease of use, incredible customer support.
Cons
One thing, the date selection control (date range slider ) in the advanced report builder.
April 2018
TJ from Strategic Insurance Software
Company Size: 11-50 employees
Industry: Insurance
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
April 2018
Smooth Transition from our prior reporting software to Exago
Switching to a new software package can be very stressful, frustrating, and time consuming and I have found that Exago is a true partner during our transition which has reduced all of these potential pain points.
Pros
I've found it to be a super smooth transition from our prior reporting software to Exago. I've been able to add new reports as well as reproduce our existing reports in Exago in a relatively short period of time and anytime I do run into issues, I can always count on Exago Support to get me back on track quickly. Our clients are very happy with the switch as well which is the most important thing to our company.
Cons
The only thing I would say as far as a con is that there were some things I could not find on my own in the API documentation.
October 2015
David from Zywave Inc
Industry: Computer Software
Time Used: More than 2 years
Ease-of-use
5.0
Customer support
5.0
Functionality
4.5
October 2015
Good product , Good people
Pros
Perfect combination of functionality and ease of use. Exago is lighting quick to stand up and integrate with your applications, with seemingly endless customization options. Customer support is top notch and quick to assist. The excel-like interface provides users with a comfort not found in other reporting solutions.
Cons
Needs more built-in chart drill down capability. Charts could use more flare and interactive features.
November 2020
Bob from AutoMatrix
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Quick to deploy
Professional, well established with good onboarding process. Account managers are well in control and help navigate throughout.
Pros
Mature product, well designed and quick to deploy
Cons
Needs decent horsepower. Be sure to optimize hardware.
Reasons for Choosing Exago
Better UX, more customization, easier integration.
Reasons for Switching to Exago
UI / UX
July 2018
Deanna from Quorum Software
Company Size: 201-500 employees
Industry: Utilities
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2018
The easy to use fun UI is one of the highlights.
Pros
UI/UX Open architecture Easy setup and deployment Great customer support Flexibility in security and feature rollout
Cons
The only issue I have run into that would might be considered a con is the use of mySQL for the auditing database. We would prefer to use mssql. Exago has put this on their roadmap.
August 2020
David from Parathon
Company Size: 51-200 employees
Industry: Program Development
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Good product and company to work with
Pros
Exago has a very complete product and works with you to get the product in production.
Cons
Nothing so far, Still growing with the product so far so good.
Reasons for Switching to Exago
limitations in Izenda and the unwillingness to fix Izenda internal problems
September 2020
Thomas from Computershare
Company Size: 5,001-10,000 employees
Industry: Legal Services
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Simple but powerful reporting for our clients
I've known the executives at Exago for many years. They are all tremendous people to work with and have built a great team to provide their clients with a fantastic product experience.
Pros
They've built so many great features that allow our clients to easily generate complex reports in various formats.
Cons
Initial setup was challenging but the team at Exago was very helpful throughout the entire process
October 2015
Tony from Computershare Governance Services
Industry: Computer Software
Time Used: More than 2 years
Ease-of-use
3.5
Customer support
4.5
Functionality
4.0
October 2015
Powerful reporting tool with positive future plans for growth
Pros
Powerful yet intuitive tool provided by a vendor that understands the environment in which they operate, has a strong technology background and interacts well with their partners & clients
Cons
Still room for improvement with visualisation options
September 2020
Simon from VanillaSoft
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Excellent BI provider
It has been an excellent working relationship working with Exago.
Pros
Reporting is very rich and company has been a pleasure to work with.
Cons
We have had to overcome a few challenges with the way logic works, but the company was very responsive in addressing those issues.
Reasons for Switching to Exago
Interface was more user-friendly with their Excel-like report builder for creating pixel-perfect reports.
August 2015
Manash from IonThree
Industry: Management Consulting
Time Used: More than 2 years
Ease-of-use
3.5
Customer support
5.0
Functionality
3.5
August 2015
Chief Architect
Pros
Integration is easy and vendor is committed to continuously improving and adding new features.
Cons
The graphs are lacking in capability compared to other products.
January 2017
Ritesh from Asite Solutions Pvt. Ltd.
Company Size: 201-500 employees
Industry: Computer Software
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2017
Extremely customisable solution with rich interface
As a cloud-based solution, Asite needed a BI solution that was extremely configurable and highly performing. Exago was a great fit on both aspects. We wanted something that went beyond DB and Stored Procedure based solution. The Web Based API Data Objects allowed us to fully configure the report data objects whilst respecting the complex ACLs that are a typically seen in the Common Data Environments our clients manage on Asite.
Pros
Web Based API Data Objects Drill downs Dashboards
October 2015
Tony from ExtremeTix, Inc.
Industry: Computer Software
Time Used: Less than 12 months
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
October 2015
User Friendly Reporting
Pros
Exago is easy to implement. Their customer service and training is extraordinary. Anytime my team has questions or needs opinions on how to display information Exago staff is very responsive.
Cons
Mobile optimization needs to improve. From what I understand this is soon to be released.
April 2018
Luc from DLGL
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Powerful product, Nice organization, Great customer service!
People are Exago are easy to reach and very responsive. Nice and professional organization.
Pros
Very flexible, powerful, simple to use product. Perfectly meets the business needs of our customers.
Cons
Nothing in particular. Product meets our expectations, contains enough features, great value for our customers
August 2018
Nehal from Primary/Secondary Education
Company Size: 51-200 employees
Industry: Primary/Secondary Education
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2018
Such a good software
Pros
Great app that can easy to use so helpful and clear functionality that has great ui and ux for user
Cons
More click made it so silly and make process slowly that make it angery and take to much in order to make procesd
December 2016
Shannon from Insperity
Company Size: 10,000+ employees
Industry: Human Resources
Time Used: Less than 6 months
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
December 2016
Wonderful Customer Service
I have been using this product for over 5 years and love the reporting capabilities. Our customers are very happy with the reports we produce for them. There is so much functionality that I still have not mastered it all. The customer service is unbeatable!
Pros
So many feature.
Cons
Difficult to master.
Displaying 1 - 50 of 56 reviews