About GoodData

GoodData is a cloud-based business intelligence platform that delivers progress analytics in real-time. With their integrated suite of tools and applications, users across departments will have access to critical metrics, giving visibility over sales, marketing, social and customer service efforts.

GoodData pulls insight from combined points of data and gives instant access to ad-hoc reporting. They can offer clients the choice of a private or public cloud through Amazon AWS and Rackspace/OpenStack.

Companies can embed GoodData directly into new or existing applications. With this, companies can customize analytics to reflect their brand. GoodData also offers a handful of apps that will report on sales, marketing, customer service, box collaboration a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

11 Reviews of GoodData

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

November 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

GoodData - powerful reporting tool

Overall we are satisfied with GoodData. However, it does take some time to understand the platform works to get the best results. I would definitely recommend having at least one person in the company/team that would be working 100% of their time on GoodData.

Pros

GoodData is great if you have: - Data coming from multiple sources - Large volume of data - Complex reporting needs You can create your own custom metrics, reports, and dashboards. They have great drill-down options that enable you to look deeper into data. There are also many visualization options, and automated reporting is also something we use.

Cons

Setting up your account and creating reports is not easy as it may seem. For setting up we needed help from the GoodData team (and they did a good job), but it still takes a lot of our effort to maintain this link. Depending on your data model, not all things may be possible to do in the way you think (but at least their team will give their best to help you out). And we also had some issues with embedding - but they recently updated their UI, so maybe the issues that we experienced are now fixed.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

November 2018

Great tool to manage your business

We use Good Data to manage the metrics that drive our business.

Pros

Good Data provides a great way to manage your business. You can see all of the important metrics from one clean dashboard.

Cons

To make any adjustments to the data flowing into the tool you need expert help.

March 2015

David from SevOne, Inc.

Industry: Computer Software

Time Used: Less than 2 years


Ease-of-use

4.0

Functionality

3.0

March 2015

Reporting on our support teams data

Pros

It's very easy to use the product. I have no experience with the vendor.

Cons

It has a difficult API. I have not been able to pull data out of GoodData.

May 2020

Roman from AuditBoard

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Good software

Pros

It was a good software as long as you have a good admin who understand a how to use it.

Cons

Not the easiest tool to use for someone who does not understand SQL or databases

August 2014

Sam from School of Rock

Industry: Primary/Secondary Education

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2014

GoodData - Beauty Doesn't Have to Be Just Skin Deep

Pros

The tool allows you to create some beautiful reports and dashboards. However, the real beauty in this product is in how you create the reports and dashboards. Don't select an analytics platform without spending time in the report builder! And if you do, you'll find that GoodData does that part better than anyone else. I also love how GoodData is working with other vendors to be at the forefront of the User-Centric IT movement. This, to me, bodes extremely well for the long-term outlook and vision for this company. They care about the end user experience, and it shows in their product.

Cons

Beauty, power, flexibility, and a complete solution comes at a price. While they're not more expensive than other products in the same category, it's not an inexpensive solution.