Sisense Software
Sisense is an agile business intelligence (BI) solution that provides advanced tools to manage and support business data with analytics, visuals and reporting. The solution allows businesses to analyze big and disparate datasets and generate relevant business trends for them.
Sisense allows businesses to combine data from many disparate sources and club them into a single database. Once done, the solution itself rearranges data into a predefined standard format. Users can then perform slicing and dicing over the complete data set using multiple filters and built-in analytic tools.
Sisense includes functionality for dashboards and scorecards, data warehousing, extract, transform and load (ETL) and a query and report writer. Sisense provides a variety of dashboards to project the data through maps, KPIs, charts, trends, scatter plots and more.
Sisense uses Crowd Accelerated BI technology that provides capabilities for sharing analysis with users, both within and outside the organization. Users can share single analysis or a complete dashboard with their teammates or with the entire organization.
Sisense can be deployed on-premises or hosted in the cloud as a SaaS application.
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ElastiCube Manager Schema -
Revenue reports -
Lead generation -
Dashboard -
Build graphs and charts -
Export visual data into reports
Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10
244 Reviews of Sisense
JASVIN from UNLV, NEVADA MS IN MECHANICAL ENGINEERING
Specialty: Education
Employees number: 51-200 employees
September 2018
September 2018
Interactive and custom-made dashboards for different roles and companies
Bottomline is no matter how the byzantine your data demand is, Sisense is just kicking hard like a sensei to simplify it.
Pros
Demo of interaction Dashboard which we can consume it to learn online, as well as many other features such as custom-made for different industry-standards and roles.
Cons
Hardly anythings I can mention about the negative aspect for an enticing and robust business analytics software like Sisense.
Rosemarie from Splash Corp.
Specialty: Manufacturing
Employees number: 501-1,000 employees
September 2018
September 2018
Sisense review
Pros
Easy to use. Easy to extract data and generate into reports. And the support team has been very accommodating on all our concerns.
Cons
I think it will be more great if it is having a SAP Generator
Evan from GYK Antler
Specialty: Advertising
Employees number: 51-200 employees
August 2018
August 2018
SiSense Is A Solid BI Solution. Implementation Is Easy And Dashboard Performance Is Quick.
Implementation was easy and dashboard performance is quick. Being a true end-to-end BI solution has its pros and cons depending on the scope of your needs, but overall I have been very satisfied with my choice to go with SiSense.
Pros
Many BI solutions require significant infrastructure and/or IT resources to administer/manage its implementation. SiSense does not require this, and its ease-of-use, speed of performance, and broad feature set will satisfy most BI needs.
Cons
Pricing based on user discourages widespread adoption. There could also be some improvement in the front-end/UI feature capabilities, with less reliance on custom plug-ins and scripting.
Susan from Iinforma
Specialty: Other
Employees number: 5,001-10,000 employees
June 2018
June 2018
Sisense as a Survey Reporting Tool
The Sisense support team is responsive and has been helpful in getting things resolved. Sometimes there is a tendency to simply ask for .dash files and tell us to turn all widgets off....and that usually means the person hasn't read the issue properly. It wastes time and is frustrating. Other than that, I have found everyone sincerely wanting to get to the bottom of things and be supportive and helpful.
Pros
Great design - dashboards are looking wonderful and clients love them. The interface is generally simple and easy to use - don't have to be a coder or developer to use it.
Cons
There have been some bugs. Some "normal" functions seem harder than they should and require extra time and programming skills.
David from Axia Women's Health
Specialty: Healthcare / Social Services
Employees number: 1,001-5,000 employees
June 2018
June 2018
A strong contender with a solid road map
Sisense as a company is a very passionate group. From sales through support I have never felt like they were done with us. As we continue our ongoing implementation it is always easy to communicate our needs with our success team.
Pros
Very easy to use. Performance is good. The team is constantly improving the product. Support sticks with you until you are satisfied.
Cons
Plugins can be inconsistent in overall utility. Requires plugins for some basic things. The product is still in its infancy in some ways which can lead to gaps in what it can provide.
Brenda from FIRST
Specialty: Non-Profit
Employees number: 51-200 employees
May 2018
May 2018
Sisense Review
Pros
I like that it has great presentation dashboards and the ability to melt other data sources into a single Elasticube.
The automated scheduled reporting feature is a key feature for our organization to provide senior leaders key snapshots.
The Customer Service team and IT is exceptional! They go above and beyond to help clients be successful.
Cons
Hoping to have more live data as well as a better Elasticube manager interface in the new 7.0 version.
Email and pdf formatting reporting is limited . Pivot tables with many rows truncate. Hoping this is resolved in future versions.
Nick from Flight Centre
Specialty: Travel, Transportation & Logistics
Employees number: 5,001-10,000 employees
May 2018
May 2018
Good Quality BI Software
Overall very good software to use, relatively easy to create dashboards with little prior knowledge. Cube building is a little bit more technical without previous experience.
Pros
- Powerful BI software
- Easy to use the front end
- Easy to filter inside of sums (e.g Financial Year, types)
- Easy to use security features
- Flexibility to add custom data to tables in the cubes
Cons
- Not as visually pleasing as other BI software
- Filtering on the dashboards could be easier for the front end user
- Could have better in dashboard search functions
Charlie from Digital Hands
Specialty: Software / Technology
Employees number: 51-200 employees
May 2018
May 2018
Easy, feature-rich, and customizable BI solution
SiSense has been a fantastic BI tool. Combining data from multiple systems is simple with their ElastiCube caching system. The ability to write pass-through queries at the time of importing the data and then custom SQL expressions on data within the cube means that the data can be arranged and linked as if it was natively in one large relational database. The visualization tool is sleek and easy to modify. The ability to add community-made plugins means the visualization options are virtually endless. My customers, both internal and external, routinely compliment the appearance and value of our BI implementation.
Pros
Community-driven Plug-Ins allow for unparalleled customization for someone who is not a developer.
Cons
Joining data outside of SQL expressions is an enforced inner join and null values will drop from tables. Be careful about dropped data!
John from Verizon Wireless - MTCE
Specialty: Telecommunications
Employees number: 10,000+ employees
May 2018
May 2018
ATF Integration
Our business relationship and partnership with Sisense is among the main reasons we use and will continue to use Sisense's technology.
The support provided by everyone from Sisense is "top-notch," and without it the ATF would not be where it is today.
Pros
Provides a rich set of visualization widgets to create comprehensive dashboards.
Easy to navigate, filter and drill down to the details one needs to see.
Allows access to multiple data sources in a straightforward manner.
Cons
Some widgets need additional development.
Text is sometimes obscured depending on what is being displayed.
Dashboard developers should be comfortable programming Javascript.
Oren from ACGME
Specialty: Non-Profit
Employees number: 201-500 employees
May 2018
May 2018
Sisense Implementation
Pros
Once you figure out how to build the back end and learn the dashboard formulas, it is relatively easy to learn. It is fairly easy to build out dashboards with multiple data sources. It is very customizable and can take numerous plugins without blowing up.
Cons
It helps to understand Sequel when getting started. I was hoping for more of a gooey interface. Customization requires JavaScript or at least copying in a plugin. You can get by without too much trouble.
Ravshan from SCO Family of Services
Specialty: Non-Profit
Employees number: 1,001-5,000 employees
May 2018
May 2018
Awesome BI Tool
Pros
Very User friendly interface, easy to get started and the training tutorials are extremely helpful in getting you familiar with the elasticube environment. You can build a working dashboard in minutes as long as your data is normalized. It can analyze large amounts of data very quickly and present the findings in a number simple and easy to understand views. The filters are also very easy to adjust and implement. Overall it was a pleasant experience creating dashboards using Sisense and the Customer service team was very helpful in answering any questions we had.
Cons
Very Important to ensure that your data is normalized before building the cube or dashboard. This is more of a basic requirement than a con, but is necessary for successful data aggregation.
Brean from Quadax
Specialty: Healthcare / Social Services
Employees number: 501-1,000 employees
April 2018
April 2018
Strong single-stack BI solution
Pros
Ability to blend and bring together multiple data sets, multi-level user security, REST API feature allows for easy customization, and dashboard widgets are equipped with drill down paths and interactive capabilities.
Cons
ElastiCube manager is limited to inner joins and some errors seen when an ElastiCube build fails are hard to diagnosis.
Amy from Quadax
Specialty: Healthcare / Social Services
Employees number: 501-1,000 employees
April 2018
April 2018
Powerful, intuitive BI tool
Sisense is quick to learn and intuitive for even non-technical users. A solid tool that can bring multiple data sources together and visualize on one dashboard.
Pros
- Multi-level data security
- Easy to customize through the Rest API
- User ability to create custom fields at the ElastiCube level
- Drill down capabilities, filtering options and interactive widgets to visualize the data
- Ability to crunch large data sets
- Wide variety of plugins
Cons
- Limited flexibility to the types of joins within the ElastiCube manager
- Cookie cutter on-boarding process
Sajid from Zameen.com
Specialty: Real Estate
Employees number: 1,001-5,000 employees
April 2018
April 2018
A full-stack BI solution
Pros
Ease of use. Sisense is extremely easy to use and BI use cases can be developed within hours of installing the software.
Cons
Limited maps functionality. While Sisense does support map-based functionalities, the scope of these visualizations is limited.
Vishali from Sertec Corporation
Specialty: Other
Employees number: 201-500 employees
March 2018
March 2018
Sisense BI tool for reporting
We've been using Sisense for more than a year. We have had challenges but both Sisense Support and the Sisense community have helped us. We use Sisense for real-time reporting.
Pros
User friendly BI tool for reporting in real-time. Sisense Support is very efficient and knowledgeable. Most of the answers could be found in community forums.
Cons
Customized dashboard scripts that are not supported properly after the initial implementation. Mobile experience needs to improve to meet expectations.
Chris from AECC
Specialty: Energy & Utilities
Employees number: 201-500 employees
March 2018
March 2018
Great product and would recommend
I highly recommend this tool to anyone who is looking for a reporting/dashboard tool.
Pros
From day 1, Sisense and their support team are there to get you going. They are ready to go immediately and will work as quickly or as slowly as you would like. The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive. You do not need to be an expert data modeler to take full advantage of this tool.
Cons
There are a limited number of out of the box widgets. More can be easily added through their plug-ins though.
Gabriel from Poli Junior
Specialty: Non-Profit
Employees number: 11-50 employees
March 2018
March 2018
Nice support
Pros
The support people are efficient, professional, skilled and simply nice people. There were challenges as we pushed the boundaries of functionality, but the support of both the Sisense community and Sisense support people allowed us to overcome these challenges.
Cons
The mobile experience is not as rich as we would like. They grew up a bit there last year but still need more capabilities.
Vijay from Infobahn Softworld
Specialty: Engineering
Employees number: 51-200 employees
February 2018
February 2018
Powerful tool for BI integration
Pros
The flexibility of the platform gives us some options and there is an existing community that offers some additional functionality without needing to DIY.
Cons
UI requires technical work to be truly presentable. There are a few snags and gotchas, the technology is clearly still under development, which is a minus from a polish level, but does give us more opportunities for feedback.
Jack from Infobahn Softworld
Specialty: Engineering
Employees number: 51-200 employees
February 2018
February 2018
An powerful, flexible BI tool using innovative ideas and technology
Pros
The flexible front end design that let's us completely change the layout for our needs and change the CSS.
Cons
ElasticCube is on a Windows server which has made it a bit difficult to manage and maintain. Rest is all good
Maddy from Infobahn Softworld
Specialty: Engineering
Employees number: 51-200 employees
February 2018
February 2018
An powerful, flexible BI tool using innovative ideas and technology
Pros
Data source management is simple and easy to use yet allows for customization. Dashboards are fast, easy to navigate and very aesthetically pleasing.
Cons
Not yet web-based multi-user eCube management (coming soon), not quite as rich of a dashboard visualization capability and fine-control as Tableau (but improving),
October 2018
October 2018
One of the best BI Softwares I have ever used
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros
It's really easy to filter Dashboards and to play with the data you have on each dashboard, for example: you can drill down on each gadget which is really useful, you can see data based on specific dates, and much other nice functionalities.
In addition, you can download each gadget in different formats such as: CSV, PDF, Evcel.
Cons
It takes a lot of time to download a gadget as an Excel file, therefore you need to download it first as CSV and then convert it to Excel.
Srinidhi from LatentView Analytics
Employees number: 501-1,000 employees
October 2018
October 2018
Great Dashboard tool - Sisense
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I have been using Sisense for quite sometime mainly for dashboard purpose where one can view their company’s performance updated in the real time. One stand out feature is that it can process huge data from different sources like a boss. We can also create our own columns in the sisense database(ElastiCube) using SQL commands. It is definitely one of the best intelligence product in the current market.
Pros
It can easily process up data from multiple different data sources.
Tool is self explanatory and it is easy to generate dashboard
Beautiful visualization capabilities.
Cons
Missing a few critical connectors (e.g. Teradata)
October 2018
October 2018
Easy to use after first training
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I have liked having things like ad data, accounting data and such merged with easy access to look at numbers and build plans for my department and others.
Pros
I like that I can link all my programs in real time to get a real-time feel on where my data is at.
Cons
Initially it was a bit confusing, but easy to use post-demo and share with others on the team.
Matthew from Forterra
Employees number: 5,001-10,000 employees
October 2018
October 2018
Easy implementation and training useful
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Very good and useful training
Pros
Visualization very helpful and useful for management
Cons
Ability to look easily at the underlying data
Sean from Brean Capital
Employees number: 51-200 employees
October 2018
October 2018
Sisense
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Great!
Pros
This software is very easy to use. Connecting to data is very simple. Building widgets is very intuitive.
Cons
Occasionally, the javascript doesn't behave as expected.
Connor from Allstate
Employees number: 10,000+ employees
September 2018
September 2018
Highly Rated Advanced BI Software
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Product delivers on everything it promises.
Pros
Where Sisense really performs well is in preparing data upon uploading and before analysis. Data merge and integration functions are extremely handy.
Cons
Although the price tag is very high and might sway other customer to avoid, the higher price is worth it.
teddy from forterra
Employees number: 5,001-10,000 employees
September 2018
September 2018
Look forward to learning more of what this tool can do
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Pretty graphics with good drilling and filtering
Cons
have not seen an ad hoc analysis ability
Kanyon from Forterra Building Products
Employees number: 1,001-5,000 employees
September 2018
September 2018
Intuitive visualization tool - More training needed
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Generally positive to this point. Helps to consolidate many data sources in one linked table with relative ease.
Pros
Tabber is the feature I like the best. You can see multiple scenarios with the click of a button without crowding the dashboard. This is very helpful in a cyclical business where seasonality applies.
Cons
Overall, I am happy with the product. Nothing negative at this point since I do not fully understand the functionality of SiSense.
September 2018
September 2018
Quick data analysis
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Great flexibility and dashboard capability. Need more training.
Pros
Ease of use. Dashboards are easy to create.
Cons
Complex data on the back end for non data user
September 2018
September 2018
Solid Product with Low Tech Bar
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Price was reasonable, less technological expertise needed than for other vendors. Good out-of-the-box functionality and documentation. Community and company are extremely responsive regarding additional features and support. Speed of the application and the usefulness of the analytics are fantastic
Cons
Limited visualizations can be painful, and the community is not as large or robust as other vendors.
Huanan from Forterra
Employees number: 5,001-10,000 employees
September 2018
September 2018
Ease of implementation, somewhat hard to format
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros
Ease of use and implementation, functionalities of developing different dashboards and implementing API
Cons
Formatting for the dashboards are sometimes hard
Garrett from Macpherson's
Employees number: 201-500 employees
September 2018
September 2018
Great Tool, Very Customizable, Works Well With Uncommon Server Structures
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
The experience with their staff has been superb. If you have an issue or question; just ask! They work well with businesses of any size and get things resolved as quick as possible. They have made a significant investment into the tool's functionality and benefits it provides to the customer. The on boarding phase has been a long one for us but Sisense made an effort to give us all the resources they had to get us to our end goal. Their knowledgeable and extremely competent staff has helped us every step of the way. The result: a great BI tool that helps our company connect departments with data driven visuals, reports and key metrics.
Pros
-Customization
-Visuals
-Variety of data import formats and functionality
-Easy coding
-Great Schema Structure
-Great Price
-Awesome Support
Cons
As with any software implementation there are a few hurdles that need to be addressed to ensure programs mesh well with your Infrastructure. I recommend exhausting every question you have and test everything out before you move forward.
Sumit from Financial Services
Employees number: 51-200 employees
September 2018
September 2018
Sisense Review
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Ease of use and customer support. The staff has been extremely helpful in supporting our needs to ensure Sisense has successful implementation.
Cons
Some of the onboarding was the only issue I had. Everything else has been perfect so far and my customer success manager has fixed any shortfalls the onboarding had to build my confidence in product and show me the greatness of the product
Matt from MPP Co
Employees number: 51-200 employees
September 2018
September 2018
Sisense
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Extremely fast implementation. The implementation team had a no fail attitude, helping us get it right the first time. Support, when needed, has been efficient with great customer service.
Cons
The mobile app could be better but not a bad start.
September 2018
September 2018
SiSense Review
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Our overall experience can be described as excellent. The given support is superb and our CSM helped us every step of the way. As an OEM SiSense offers the right functionalities to distribute and scale. Furthermore there is plenty of whitelabel documentation ready for distribution
Pros
What I like the most about SiSense is the easiness of use and how quick we were able to be up and running. SiSense is a feature rich application, which can be even "richer" by using community build plugins and scripts.
It must be said that the Customer Support is sublime. They take Customer Succes to an entire new level
Cons
As an OEM user management is bit of an hassle. With alot of users and groups it takes a while to do this manually. They do have a rich API, but you need to develop an application to use these apis properly.
Sharing dashboards among users and groups could also be more user friendly. Batch sharing dashboards or a folder is not possible at this time
Erin from Printpack
Employees number: 1,001-5,000 employees
September 2018
September 2018
Great tool, many use cases
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
The Sisense staff was very knowledgeable and available during and after our start up period. The tool was straight forward and the sharing of best practices made got our data model up and running quickly. Our first set of dashboards are great and we see Sisense being used throughout the company for many uses.
Pros
Ease of setting up data model. The help of the deployment person was great!
Cons
Coding for color and text preferences. It would be nice to have a built in preferences pallet for ease of changing appearances of widgets and dashboard elements.
Samuel from City Of Phoenix Aviation Department
Employees number: 1,001-5,000 employees
September 2018
September 2018
Sisense Review
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Excellent.
Pros
I like the connectors to the different data sources and as we can create dashboards in Web , its easier for a team to work on dashboards compared to other software's creating dashboards in client.
Cons
It would be great if we have SAP connector
Stefanie from LEVIY B.V.
Employees number: 11-50 employees
September 2018
September 2018
Power, flexibility, and easy to use
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Sisense is a great BI tool that allows for a quick implementation and powerful data rendering. It enables users to quickly build advanced dashboards with its out of the box standard functionalities. Building data structures is fairly simple and can be done without writing queries. However, it is still possible to write queries on top of your data.
I also love how flexible it is. There is a standard set of widgets, sure, but by making use of plugins, javascript, and the API you can edit the widgets to fit your need. There is also the option to white label the system to fit your brand.
Overall, Sisense is a great tool that really helps to deliver business insights to your user fast.
Cons
The API connector documentation and connection process could be improved and some basic functionality could be more robust.
August 2018
August 2018
Great On-boarding and customer support
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We were able to replace our discontinued software quickly.
Pros
Ease of use. Our previous BI provider gave us 90 days notice they were closing their doors. We were able to get a dashboard up quickly.
Cons
We would have liked more export options.
Nick from Walkers Transport
Employees number: 201-500 employees
August 2018
August 2018
Sisense is a great tool that has advanced our BI capabilities significantly
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
The front end is easy to work with and can produce impressive looking metrics within a very short space of time. Users love the way the platform looks and find the agility in terms of filtering provides insights which they wouldn't have looking at figures stored and presented in their traditional ways (in spreadsheets). Pulse alerts mean that some users only look at the data when it's needed - which is helpful for those employees in the business who aren't going to be spending time analysing the data themselves. The Elasticube manager (~back end) is pretty easy to work with once you get used to it and you understand the required behaviours when making changes. The possibility to write SQL statements in the Elasticube manager is a huge enabler and this functionality makes it much easier to produce the data we require - in comparison to some other BI tools which sometimes have more ~"specialised" language or custom expressions / formulas that are difficult / not so intuitive to work with. There is always room for improvement and there are features that you would expect to be available that are not. I suppose though one of the good things about Sisense is that there is an active community around the tool - where plug-ins, work-arounds and feature requests are logged and discussed.
Pros
User experience. People are always impressed when new dashboards are made available due to the excellent look and feel.
Cons
When working in the Elasticube manager there is no way to download the data, you always have to go into Sisense and create a dashboard and widget for the data you want to examine. This makes it more time consuming than it should be to test and validate the data in the Elasticube manager.
