Salesforce Analytics Cloud vs Zoho Analytics

Salesforce Analytics Cloud has 39 reviews and a rating of 4.19 / 5 vs Zoho Analytics which has 217 reviews and a rating of 4.33 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Salesforce Analytics Cloud

Zoho Analytics

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.19 / 5 (39)

4.33 / 5 (217)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

Last Review Written

March 5, 2021

February 17, 2021

Pros/Cons

Pros
Great Interface More granular data reporting Powerful and fast
SalesForce has the ability to store many accounts with the customers/clients information and easy to find them and create new account.

Cons
It is not a self-sufficient product, but rather an API with very limited functionality and bugs. Almost impossible to scale the tool, or build something usable once the complexity of tasks increases.
Nothing as such, but yes there are some scope of improvements for the product.

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Pros
Is easy to use and very flexible to configure I love the product and we have been increasing the usage through the years.
It is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable.

Cons
No predefined function for some statistical analysis such as NPS, but can be overcome with adding custom formula.
It's silly, but I wish the UI was a little prettier and less clunky (though the dashboards actually look pretty great). I wish the tutorials for SQL were a little more fleshed-out

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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