About eSCRIBE

eSCRIBE is a cloud-based meeting and agenda management tool. It is built to help governmental, educational and health care institutions maintain records and handle all stages of the meeting lifecycle. The product offers features that are relevant to both participants and administrators.

For meeting participants, eSCRIBE features agenda management, session management and meeting logistics. Its agenda management feature focuses on the creation and distribution of agendas. With meeting logistics, users can schedule and manage deadlines and attendees in the meeting.

For administrators, eSCRIBE includes minutes management, action/log management, publishing/archiving and more. The action log helps users plan by delegating tasks, designing to-do lists and re...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of eSCRIBE

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(9)

9

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

June 2017

Roberta from Municipality of Lambton Shores

Company Size: 10,000+ employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

eScribe has been an absolute benefit to Lambton Shores.

It makes putting together an agenda a pleasure instead of the old nightmare it use to be. The ease of putting in agenda items once approved is amazing. Easy to use the report writing. Approval process is great. Still iffy on the minutes taking. Does take some getting use to especially when Council puts a motion forward then brings in another before the vote. I

Pros

It has made an great difference on the delivery of our agendas to Council. Council members prefer to have the agenda right in front of them either on their computer or ipad rather than a paper copy.

Cons

The information provided for updating is a bit confusing. As I am not a techno wizard when the updates come I am never sure if they are to be forwarded on to all eScribe users or just ipad users. I am very technologically challenged.

Response from eSCRIBE

Replied November 2017

Hi Roberta - Thanks for your feedback! Apologies for any confusion. We'll be in touch with you and see what we can do to make things easier for you. Thanks for taking the time to review us!

September 2018

Tamara from Credit Valley Conservation

Company Size: 201-500 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

September 2018

Credit Valley Conservation

It was a painful start. It took us well over a year to resolve a number of issues we were experiencing. As a result staff got frustrated and lost trust in the software. As I have become more experienced with the software I have been able to resolve a number of issues on my own but, I continue to struggle to get staff to trust and use eScribe vs. coming to me to do everything for them.

Pros

- like that it creates a single location to store all our Board reports that staff have access to. Can go back and search for past reports. - like being able to access our Board information from anywhere.

Cons

- I don't find the software overly intuitive and the amount of training I initially received wasn't sufficient to 'trouble-shoot' the number of the issues I was experiencing. There are a lot of settings behind the scene that I find really hard to navigate. - Staff have also commented that they don't find the software overly intuitive as well and since they don't use the software on a daily/regular basis they get frustrated and then come to me to upload their reports that they composed outside of eScribe and start workflows for them. Approvers then call me and say they are fine with the report could I then approve the report for them. I have told staff that I wouldn't do it for them but I will show them how to do it themselves. I end up having to do this for almost every Board meeting so it has actually slowed down the agenda process for me.

November 2017

Kim from School District No. 67 (Okanagan Skaha)

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

November 2017

I appreciate the paperless management of meetings.

The ability to manage meetings without paper required.

Pros

the ability to publish to participants, the defer option to move an item to a future meeting, the ability to reorder the meeting items,

Cons

the way that the text doubles uncontrollably, the resolution shows on main page but in the edit button it disappears until entered into again, the inability to track resolutions (I am not sure how others manage their resolutions to ensure completion or to see what resolutions are still "on the books"), I would like to learn more about the software as I do not believe I am using it to it's full potential.

Response from eSCRIBE

Replied November 2017

Hi Kim - Thank you for your feedback! We'd love to set some time aside for training so you can take advantage of our software. Sorry to hear about the issues. The good news is that they seem to be associated with an older version, which our support team can easily fix. We'll be in touch! Thanks Kim!

September 2018

Angela from Regional District of Central Kootenay

Company Size: 501-1,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

September 2018

eScribe review

Reduction in paper is great!! I look forward to using eScribe for report management.

Pros

There are many functions for minute taking. We are hoping to utilize the functions more than we have in the past.

Cons

I do not have issues with the interface but some of my co-workers are afraid to use it. The interface could be more user friendly. I find it difficult to create new templates and they all appear different even though the settings were the same as another template. Preview button is painful to use.

October 2017

Wanda from City of Bathurst

Company Size: 51-200 employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2017

Escribe is not user friendly, but when I have a question I'm able to get my answers quick

I find escribe to be a software that answers all needs when it comes to municipal meetings. I would recommend it to with much confidence.

Pros

I like that it is converted to Words and that I can make changes in that manner. I also like that I can set up many meetings at once.

Cons

I find it not very user friendly, I do a lot of searching at times before I am able to find what I am looking for. Although, we are going to have a training session in the new year, this may help.

Response from eSCRIBE

Replied November 2017

Hi Wanda - Thank you for your feedback! We're continuously making improvements to our software to become more user-intuitive. We look forward to the upcoming training session with you and your team. Thanks again!