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Supported Operating System(s):
Windows XP, Linux, Web browser (OS agnostic), Windows 10About Digital Business Transformation Suite
Digital Business Transformation Suite is a business process management (BPM) suite that provides businesses several digitization and management programs within a single platform. The solution can be deployed either on-premise or hosted in the cloud.
Key features include process mapping and analysis, lifecycle governance and collaboration, enterprise architecture, strategy-to-execution planning, workflow automation requirements management and more. The solution helps users maintains a central data repository which allows users to record and manage business entity relationships and interdependencies such as procedures, processes, roles, organizational units, resources, risks, controls and policies in one location.
Digital Business Transformation Suite h...
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Supported Operating System(s):
Windows XP, Linux, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
October 2018
Merita from Airbus Group Australia Pacific
Company Size: 1,001-5,000 employees
Industry: Aviation & Aerospace
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2018
Excellent Process Management Solution
We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.
Pros
The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.
Cons
The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.
September 2020
Anonymous
Company Size: 1,001-5,000 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform
While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded.
Pros
The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.
Cons
There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal.
Reasons for Choosing Digital Business Transformation Suite
We narrowed down the choice from 6 to 2, which were Interfacing's Digital Business Transformation Suite and Signavio. While the pricing was relatively close, Interfacing was cheaper and we found them easier to engage and work with during the selection process. We also found the platform offered a broader range of capabilities and was more configurable and customisable than Signavio.
May 2020
Eric from SLN
Company Size: 1,001-5,000 employees
Industry: Mining & Metals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
May 2020
TOP
I take care of EDM, so I use it every day.
Pros
These features, its visual, the support service
Cons
How to explain: the fact of having set up the project in 4 months without knowing how the software worked, I think we should have done it differently.
Reasons for Choosing Digital Business Transformation Suite
he is one of our directors
August 2018
Mirco from Elite Business Development
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2018
A game changer
Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.
Pros
Technically very mature system, incredibly powerful, good scalability, excellent support.
Cons
If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.
February 2019
Alain from EBPM Groupe Conseil
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Outstanding BPM features at affordable price
We've been using it since more than 10 years...and it keeps getting better every year.
Pros
Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.
Cons
The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.