eMaint CMMS vs UpKeep

eMaint CMMS has 213 reviews and a rating of 4.41 / 5 vs UpKeep which has 1187 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

eMaint CMMS

UpKeep

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.41 / 5 (213)

4.65 / 5 (1,187)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

Last Review Written

January 6, 2021

February 24, 2021

Pros/Cons

Pros
I like the ease of use and the outstanding customer service
I appreciate the new user interface and it's useful functions

Cons
The only thing that can seem confusing is the reporting with this system. If you do not know how to work it, it can take a lot of time and training to get this down.
There were a few glitches with customer service needs as we were switching over from a previous system. These were pointed out and have been corrected.

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Pros
Super Easy to use and simple. I love the flow of the app and that you don’t have to search hard to find things.
The app is great. The interface is simple and intuitive. The ability to communicate with employees within a work order is fantastic.

Cons
Occasionally it has crashed but Customer Support have been helpful
The learning curve on the setup is a bit steep, but their support is pretty good.

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Pricing

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

45 Recommendations

30 Recommendations

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Pricing Guide

2020 Facility Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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