iOffice Software

Easiest tool to use that met all of our needs!

Today's technological advances sometimes make me feel like the technological train has left my station and I'm still on the platform. However, iOffice's IWMS system is relatively easy. If you can find your way around a Windows OS, the iOffice system should be just as easy. The product's functionality exceeds my expectations. The system has a directory feature that pinpoints a colleague's office location on a virtual map. You can create move scenarios. The system is highly configurable. This is truly SaaS. The quality of the product is great. I like the reporting features. I like to see that all of the information is being captured live. I also like that I can go into the system day or night from home or on a trip because the system is web-based. Customer service is great. I always get a live person when I call. The staff is very knowledgeable. I enjoy the product's ease of use. I like that it's modern and intuitive, and I like that you don't have to be very technical to use it. I like the reporting features. I like that it integrates well with other systems that we may have in place, and I really enjoy that the system is highly configurable. iOffice as a vendor is also great. Their staff knows the product, and it shows. They provide training during the implementation process so you can test run your system and make quick corrections prior to the rollout. To be honest, I'm having a hard time trying to think of something I don't like about the tool. I recommend that you scrub your data before you turn it over to iOffice or any vendor for that matter. Freeze moves during the space and move management implementation and make sure your CAD drawings are up to date.

Customer Survey

Software was is mostly effective with adequate support. Custom reporting features provide inconsistent output and unexpected product updates have a cascading impact to customer expected results.

Pros

Ease of use.

Cons

Unannounced software updates have a cascading impact to customer needs. Reporting is inconsistent.

iOffice IWMS Software

We have implemented virtually all of the iOffice modules at multiple locations. Their responsiveness to customization, deadline management, and attention to detail separate them from any competition. They deliver what they sell 100% of the time.

Pros

Robust & user friendly. Support teams for development & implementation are fantastic.

Cons

Would love to see even more modules integrated.

iOFFICE has allowed for me to completely transform our companies way of thinking!

Pros

iOFFICE is not a tool, but rather a toolbelt for all companies who wish to simplify processes and reach goals more quicker and more efficiently.

Cons

iOFFICE is very user friendly but like anything, takes a little time to get fully acclimated with. I would not necessarily consider this a con, maybe just a reality of life.

Good technology

I've been ioffice user in China for 3 years. Ioffice is good webbased spaceplanning technology in space and move module

Pros

easy use

Cons

data update needs manuanully

Intuitive and Flexible Workplace Management System

I have used this product for over a decade and it has consistently performed and grown with our needs.

Pros

User interface and continuous improvements

Cons

none

Space Planning Tool

As the space planning manager it is my job to ensure that I can track staff and manage the campus seating assignments, pull occupancy reports & building stacking data when requested. The IOffice program provides a user friendly interface that allows me to easily manage the staffing data, which can then be shown in graphic form in reports or floor plans. These formats provide a great visual for presentations to management to show the building(s) capacity and how vacancies may be spread out across a floor plan. Prior to utilizing IOffice the space planning tasks were done manually with PDF floor plans and spreadsheets which did not provide the real time data for a facility! So glad that IOffice was the program of choice to provide automation to an outdated space planning process.

Great product, Great integration and easy to use

Pros

Installed quickly, if your familiar the this type of software then you can use this seamlessly. otherwise user friendly!

Cons

It can be a bit pricey, a few feature are missing that i would prefer to have. It can also be hard to find the software in a physical format.

Best decision I ever made. The CAFM solution to simplify your life

Pros

iOffice is more like a partner than a vendor. The solution is simple on the user end but still provides enormous detail and reporting functions. Everything I was looking for in a CAFM solution.

Cons

They is nothing to dislike about this vendor. they are a true partner with us.

For what we do!!

I have used alot of differant work order systems. This would be one of my top choices. It can seem a little overwhelming at first. But, with the documentation and customer support. It is a very easy sytem to use and keep up with. The Enginners that we have on our team, enjoy it, easy to use.

Pros

Easy to use

Cons

Reporting can confusing

Fast learning curve

Pros

Great customer service and support. You can be up and running quickly with real-time results.

Cons

Have no issues at this time. All of my requests have been implemented or under development.

Love it! Love it! Love it!

I don't work with IOffice as much as I used to, but I can go back to it for information or input at any time and can pick up on what changes have been made to the module with ease.

Pros

Ease of use.

Solid Product. Constantly working to improve themselves.

iOffice is a great solution for our workplace team. The ability to automatically route issues to the correct operator has dramatically decreased our response time to issues. Mobile applications help us capture more work orders. They have been great partners is helping us develop the dashboards and reports we need to manage service delivery. Helpdesk folks are amazing. Opportunities for improvement are with customization of the user interface and enhancing their single sign on capability.

5-Star Improvements to My Life as a FM

Pros

Ease of use, budget-friendly, scaleable! iOffice has made my life significantly easier.

Cons

I had to build my own User's Guide for our employee customers.

Inlow Review

iOffice has been a decent software platform for our facilities management. We are primarily using the space module and that is excellent. It's very easy to use. I would like to see secure private scenarios for confidential relocations.

Pros

Space module

Cons

Some issues with the work ticketing system

Great products. Great People

I use iOffice primarily for work order management and space planning. Their solutions are second to none from the design to the ease of use. The staff couldn't me more knowledgeable and polite. I look forward to working with iOffice for years to come.

Easy to use!

Pros

Very easy to use, you only pay for the modules that you need, easy accessible to your mobile device. Customizable.

Cons

No free trail offered, no on site premises offered. Doesn't offer predictive maintenance for the program and my company.

Juan's Review

Overall , the iOffice integration team were great to work with. I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder. The people finder is a bit clunky and slow. The pinger takes a while to load and then it disappears. The mobile conference room finder still needs a bit of work .

iOffice makes my job easier and helps employees!

Pros

That employee data is sent to iOffice so there is no manual entry. It also give employees real time data regarding where employees sit and locations of conference rooms.

Cons

The space module can be really slow to load. iOffice has been great to work with but sometimes they don't always know the latest updates about their tool.

This software is at the cutting edge! I can't wait to watch it grow bigger and better.

I have enjoyed using this software with my space planning needs. I like how they are always wanting to better themselves and really care what the customer thinks.