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Web browser (OS agnostic)About ICTBroadcast
ICTBroadcast is a cloud-based communications and telemarketing solution that caters to small businesses, entrepreneurs and service providers. The solution provides capabilities for voice, SMS, email and fax.
ITCBroadcast offers tools to help users communicate with employees and clients, manage sales processes and inform customers about organizational updates. The solution also features call center integration, an auto-dialer, campaign management and scheduling tools, answering machine detection (AMD), do not call lists and more.
ITCBroadcast also provides users with a central dashboard that helps monitor system resources, campaign statistics, system parameters and channel usage. Users can also create custom chart-based reports that help them to view a...
4 Reviews of ICTBroadcast
Overall rating
4.00 / 5 stars
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December 2018
dennis from Stephens Networks
Company Size: 2-10 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Quick and effective cutomer service
Great group of engineers and staff
Pros
I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.
Cons
I would like to see email notifications for campaign failures
Response from ICT Innovations
Replied August 2020
Thanks for your positive feedback
January 2017
muhammad from 4star technologies
Company Size: 2-10 employees
Industry: Computer Networking
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
excellent product
I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team
Pros
It is feature rich , mature and professional buisness tool
Cons
costly
Response from ICT Innovations
Replied December 2018
We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features ,
August 2020
Deepak from Onemind Services LLC
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
August 2020
The software is broken in so many places
DO not purchase the product, these guys will take your money and just keep giving you excuses for their crappy software. When we asked for a refund, they clearly denied that they cant provide a refund because they spent time installing it. Their interfaces is done is PHP with no security or secure ports everytime you want to make a change to anything, they have to go and do it manually. Please please stay away from this company.
Pros
Actually the interface seem easy but its easy because it has no features
Cons
- Everything is broken in their platform, they said they could white label but even after several attempts, they couldn't get the logo not to scale - The product is able to send outbound fax but unable to receive any faxes, their support has been trying to get the fax to work for two months with flowroute but its broken beyond a point - This software is not designed to be resold, its not MSP or enterprise grade by any standard - They cant fix their product and wont refund your money either - There is no inbox feature, you cant title or keep a track of your faxes - NO Security on the solution - NO sigle signon options - Support sucks
Reasons for Choosing ICTBroadcast
Use anything but them
Response from ICT Innovations
Replied August 2020
Never was a customer of ICTBroadcast software nor used it. Would you please provide any proof/invoice of ICTBroadcast sale.
February 2015
Ch. from AM Start technologies
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2015
Exellent fax broadcasting and autodialer software
I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !
Response from ICT Innovations
Replied December 2018
Thanks for your feedback