Innitel Predictive Dialer Software

Pros

- Ease of use
- Visually appealing
- Great tech support team
- Condenses what would otherwise be complicated material and makes it usable for even a novice

Cons

- Very few times a bug would occur such as a button not working, but with the great tech support it has never slowed us down or been a issue.

Helps with the workload

Pros

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

Cons

it's a great technology no dought and like every other technology there is always things that can be improved on, my company is a small one still work in progress thank god I have tech guys to worry about that part, but overall the product is great.

Pros

The very quick response time, the quality of the service, and the Efficiency resulted in a productive collaboration.

Was very impressed with the interface and the team was with me the whole journey. Awesome customer experience

These guys are awesome.
Easy to work with.
Chat.
Problem solvers.
Always available and helpful.
I would recommend to anyone

Don't look anywhere, Innitel is the best Dialer out there.
Years of experience at your service.
Innitel!

This solution makes it easy to understand what is going on. I'm running a Call Center and have always had issues in getting reliable reports on time. This product has just greatly simplified my life.

Pros

Real time reporting made simple. Now I feel like I always know whats going on.

Advice to Others

Haven't used the real time dialer yet, that is my next step.

I contacted this company and was not able to reach some one. Its seems this company
is based outside of the US, even though they gave a "us" number.

Simple easy to use platform. Enables me to live my life without having to deal so many complicated choices. I never have issues and it's always a slam dunk system.

I don't wanna change voip provider, I really like to work with innitel because of their professional skills

We have been working with this company for 6 month. Support team always helps as when we need it. They are really great professionals!!

I am very much satisfied with the high quality of the way it works and would gladly recommend it to similar customer

This servic was instrumental in changing my business productivity immensely. I highly recommend it to other customers.

I am working with innitel since 2015. We haven't got any quality issue. They have great tech support which available 24/7. This is amazing

This product has been a real game changer for our company. It has markedly increased productivity with steadfast results. Best product yet.

Had a test run seems like something really valuable and useful. Has some great features and very easy to use.

Very happy with this dialer, they changed my business and made my agents much more productive as a result. Thank you very very much !!!

it is a great tool that helped me a lot of controlling my business unit & increasing the efficiency of my agents

The team is very friendly and professional, we had a few issues at the set up which were quickly escalated and resolved, all and all the service is stable and easy to set up, the cost is reasonable and the results are impressive.

Pros

Easy to set up

Cons

Occasional technical issues , not more than what you would usually expect.

Advice to Others

Allow real team integration to add leads into campaigns without having to manually extract and upload from one DB to another.

Can't see how I worked without it before, very productive has all the UI requiered for any user to easily access, calls alot of clients at the same time, and gives you fast and quick results,
it's very important for any call center to have this kind of assistance.
This program can make everyone's work easier, and also is very good at marketing purposes.
works on all of our systems with awesome intergration.

Pros

The quick response, efficiency, and the quality.

Cons

I don't think anything is bad

Advice to Others

No