LiveAgent vs Virtual Contact Center by 8x8

Interface is a bit confusing when configuring, but the "day to day"-usage works great and easy to understand.

The interface could use some additional options with potentially a more modern style, but otherwise works very well.

Nothing major. The setup size of windows applications is very large, can be reduced. Because the Android and iOS application sizes are small.

There is no 24/7 support and limited phone selection. The queing option is also limited. Other additional features can cost.