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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.49 / 5 (112)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

5.0 / 5

Functionality

4.5 / 5

Last Review Written

September 30, 2020

Pros/Cons

  • Pros

  • I like that it's very easy to use, and it's also fast

  • It's easy to use, and it doesn't require a hard install. It's simple to use and doesn't really require any instructions to be given. So easy a toddler can use it.

  • Cons

  • When it was recently implemented there were multiple disconnections, froze screens and issues like that, but they were promptly resolved.

  • Generally i liked the app but, it is always up about 97% but when it goes off for any reason the team are always on top and will fix the issue ASAP

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Pricing Guide

2020 Call Center Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux