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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.11 / 5 (19)


4.0 / 5

Value for Money

4.0 / 5

Customer Support

3.5 / 5


4.0 / 5

Last Review Written

January 6, 2021


  • Pros

  • The service is great, and the mobile app was best in class

  • 8x8 is great to use to facilitate communication between techs and office staff and office staff and customers.

  • Cons

  • Nothing major. The setup size of windows applications is very large, can be reduced. Because the Android and iOS application sizes are small.

  • There is no 24/7 support and limited phone selection. The queing option is also limited. Other additional features can cost.


Pricing Range

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15 Recommendations

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Pricing Guide

2020 Call Center Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size




Operating Systems