CampSite Software

CampSite has changed our working experience, as well at the customer experience for our camp. We look more professional, can keep track of so much more, and have increased the safety and security of our campers.

Pros

We love how easy it is for us to use CampSite for keeping records, taking attendance, running reports, and doing everything that we used to do manually with 100's of versions of spreadsheets and lists!

Cons

There are still some areas that can be improved in the functions of certain things, however they are VERY responsive and always putting out updates, so these things are constantly improving.

As a camp director who prefers to have as much contact with parents and campers as possible while also keeping costs down, I have found CampSite to be invaluable. I do not need a full-time administrator to handle the back office so I can be out front with my campers. Campsite allows me to do everything- enrollment, bunking, billing, special requests etc- quickly and efficiently so I can be a visible presence in camp.

Pros

While comfortable with technology, I no longer have the patience to spend an hour or two learning a new trick. I have found with Campsite, that learning a new feature is fairly simple. And, when its not, I email a question to support. And, to me this is one of the best features of the software/service, I get a response very quickly with clearer instructions or an offer of a phone call if I still need further help.

Cons

My biggest challenge with the software is if a camp family changes plans, I have to adjust multiple parts of the system to update it properly.

Our parents find registering fairly easy, they have good support for clients.

Pros

Very easy to learn the program. Set up is easy and customer support is quick.

Cons

There are certain reports that we cannot get.

Pros

Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Cons

Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

I have loved working with Campsite. It has been a welcomed change from the previous software we have used. I really appreciate how responsive you are when we have questions or features we would like added/changed.

Pros

The ease of use, the responsiveness of the support team, the features provided.

Cons

I wish there were more features on the email tool (background color options, better formatting options), and that the system was able to import information from the CCC system in a more straightforward manner.

Appreciate the ease summer staff are able to use this program and glad it's mobile friendly for families too.

Pros

Super user friendly. Appreciate the constant updating.

Cons

The camper information form we use would be better served if we could run/print them based on group & week rather than all campers.
We did an all encompassing session as a work around but in the end it threw off other accurate reporting.

Very good. The software was an upgrade from our previous provider and the customer service has been top notch.

Pros

It is comprehensive and allowed my camp to do new things. Mobile capabilities were epecially helpful.

Cons

When building the site for our camp, we did not have the amount of flexibility to arrange and create fields that we thought we would. A large portion of the internal/admin feels "fixed".

Making online enrollment for parents an easy process. Administratively, things have been much easier than doing it manually in the B.C. era (Before Campsite)

Pros

Enrollment, bunking boards, advanced reports, email

Cons

Forms, transportation, enrollment options

Our overall experience with Campsite has been extremely positive. I have enjoyed outstanding customer support. Any issues that have arisen were addressed immediately and resolved. I have made suggestions for new features and have already seen some of them added to Campsite. My camp staff has found Campsite to be very user-friendly​ and powerful. Most importantly, parents have been extremely happy with our enrollment process via Campsite.

Pros

Customer Service, Customizability, Ease of use, Parent Experience

Cons

Some of the functions we need are only available as add on's. With all of our needed add on's the cost increased fairly significantly. But I still feel the overall value is very good.

we used to use several different software programs to do what campsite does. The integration is great.
Thanks

Pros

the modules allow me to purchase only what i need when i need it.
customer support is very quick and thorough.

Cons

wish it had shopping cart function so families could check out with multiple campers at one time. They said it is in the works though.

The campsite support is amazing. They do their best to find options and are very quick to respond. We have found ways to make our 23 locations of camps with varying weeks work and campsite is very easy for parents to use. They love the blog.

Pros

It is intuitive and there are many ways to accomplish what you need.

Cons

Not able to delete some things that I would like to. Can add to blog using a phone.

Best decision we made as a business to switch from Campminder to Campsite. It is user friendly, easy to follow, has more capabilities, the home office is very willing to help you and takes suggestions for updates and changes (and actually tries to implement them!) It's been more cost effective for us and our families speak highly about the change and ease of user friendliness of the parent dashboard!

Pros

I like that we're able to pick and choose which functions we want and need. Which leaves you only paying for what you actually need and will use! It's also extremely user friendly and if you are ever in a bind or stuck - Campsite is ALWAYS there via email or phone to help you and their response time is super fast!

Cons

It's hard to find anything that I would say I do not like about it. There are always things I wish I could have it do, but I've never found myself upset that I can't do something with Campsite.

It's been a huge help. The team is always responsive and helpful. The software is extremely convenient and helpful.

Pros

Overall, Campsite provides features that save so much time and effort on my end. It is very convenient to have and the customer support team is extremely helpful.

Cons

There are a few small details I would personally like to change, but as far as the functionality of the software these details don't really impact it heavily.

Pros

We like the ability to put all of our various camp and camp information in one place to make it easier to track registration, payment and for our clients to register as well.

Cons

The main thing is that you have to sign in to the software giving as if you were registering just so you can see what camps are offered.

Business Development and profitability

Pros

Exactly what we needed to run our campground. The customer support is amazing and very user friendly

Cons

Didn't have any real cons, very easy to setup and use. Would recommend this to any owner. The price is very competitive with other software for the same purpose.

Pros

Campsite has changed the way we do camp. The software is very user friendly and if you ever have trouble the customer service is superb. I appreciate their constant willingness to improve functionality based on customer feedback.

Cons

Absolutely no cons. We love using this software and it does exactly what we want/need it to do.

Pros

This is an easy to use software to have everything related to our camp in one place. It has a communication piece that makes communicating with any specific category quick and easy. It is easy to enroll students and figure out how many you have in each session.

Cons

We have a flexible enrollment camp where we have multiple types of plans children can enroll in. In our school year software, this is automated. When we setup Campsite, we had to manually setup the billing and enrollment process. We were hoping this would be more automated. Depending on how you have your general ledger setup, I would recommend asking specific questions to your setup to make sure you can make Campsite fit your system.

Pros

The software was created by people who understand residential camping and the software is very compatible with most camp programs. It is VERY easy to customize the program to fit you.

Cons

There are minor flaws in some of the features that aren't always conducive to medical based residential camping but they are easy to overcome.

Pros

I love that I can do it so quickly. Used to take me about 15 minutes to register each camper. Now it takes less than a minute. Parents love it too.

Cons

I think that the look of it is not very exciting. The cork board is BORING. I also wish that the medical records were able to be edited easier and that we could have the immunization records from year to year.

Pros

I like that you can get in touch with someone within minutes if there is an issue with our site. I also like that we can make our Campsite skin look like or website so it is not confusing for your families.

Cons

I don't have much I dislike about Campsite. The only thing I wish I could change is to be able to edit more in the medical module to fit our unique needs.