Its on its way!

Great concept for restaurant operators. The ability to have full control over your metrics in real time, at any location is the absolute future of managing your business. Being able to customize, and create your own dashboard of key performance indicators is available, and critical to gathering the information you need to steer your operations. Add on programs and features that you can customize to suit your needs and budget is fantastic. Being able to right-size the data you need, instead of purchasing large antiquated systems/licenses is a breath of fresh air. The customer support is extremely helpful.

Pros

Flexibility, Modular purchasing of programs, support.

Cons

Still in development for multiple platforms and communication with Different POS.

Peachworks made our catering business so much easier to manage. This is truly an all in one software

Pros

I love the ability to easily take inventory. Inventory used to be such a difficult process for me and now I barely sweat it. It's also very easy to use.

Cons

I love everything about this service and will continue to use it but I do think pricing is a little high.

Excellent Soluiton

This is extremely in depth and has a plethora of options, analysis, and tools at your disposal. Being not the most learned when it comes to cloud, their customer support helped me out greatly along the way. Besides, loading up all of my items, which Support helped with, everything else was cake.

Pros

The apps are so easy to use, each had a step by step instruction for setup. If I had a question or wasn't for sure if I was doing it correctly support was there to help through the process.

What a buy!

I've been a customer for the past 6 months and I would recommend this company to everyone. The system was very easy to setup, even inventory. I've been able to cut my food costs by 2% and controlling my labor is so easy, its not taking me 2 to 3 hours a week to build my schedule. Whenever I have questions the support team is quick to answer and is always very helpful. Free meals to any PeachWorks employees.

Pros

Simple, I have tried a couple of other products but I could never get past the setup step. I used their inventory database for my items and I was ready to start counting and entering invoices right away.

When I'm not in my restaurant I'm able to see how its doing and be alerted of any issues.

Cons

I haven't found any yet.

Another great POS and time management program

Pros

I like the onboarding, payroll and scheduling options this software provided. We have been searching for just the right program to fit all our needs and this one seems to fit the bill. All of our POS and employee management needs are met with PeachWorks.

Cons

I have no cons to report at this time, still learning all the features

Very happy

Great customer service, My rep is the best. as we have expanded into new markets Peachworks allows us to focus on the issues that matter and make our business better.

Pure Demoware

Was promised new software for years. When the new software was finally ready to demo, we couldn't have it. We are moving on to Crunchtime...Thank goodness.

Pros

The idea of a mobile design is on target, but needs a ton of functionality to be useful in a real restaurant. Support wants to help, but can't.

Cons

Not a lot of reporting functionality, and if we dig in, the data there is, lacks integrity. No direct vendor integration, but I hear they are trying. No GL integration, unless you are on legacy Quickbooks.

Satisfied customer

PeachWorks is a great product and easy to use. We have saved 2% on our food costs using their products.

Pros

Easy to Use
Does not require huge setup costs
Employees rave about the results

Cons

Ready for them to develop more applications.

I finally found it!

What a great and easy to use product. From the moment I was contacted by the sales rep its been a pure pleasure. The apps worked exactly as I was shown on the demo. From the time I first logged into the system until I entering counts and recipes was less than 7 days. I'm using all of their applications and I can't wait until they release new apps as I will buy them all. I have tried several other solutions, and either they didn't work or they were too difficult for me team to use but not with PeachWorks. Great apps, great team to work with.

Pros

easy to setup, easy to use, support has been great and very responsive

Cons

I haven't found any yet

I can finally sleep

I found an inventory system that will do what the sales folks says it will do. I have tried a couple of other solutions and after spending 8 to 10 weeks to get them setup the systems were hard to do and I always had problems. I switched to PeachWorks a few weeks ago, the setup was easy and now I have reports that allow me to control costs. Thank you PeachWorks

Pros

So much easier to use than other inventory software solutions.
Their support team was prompt and either answered my questions or told me what I had done wrong.

Cons

I haven't found any so far.

Can't image a better product or service exists

We have been delighted every step of the way of our PeachWorks journey. The sales staff, the onboarding process and the support staff have all greatly exceeded my expectations. PeachWorks is a must have system

Pros

Our account manager what so helpful. While the setup was fairly straight forward I did have a few questions. Bob was fast to respond and answered my questions. They have a very knowledgeable staff.

Catering in our events is now easy thanks to PeachWorks

Our events are now manageable as the catering budget and needs are done swift with the software

Pros

Its easy to install and use
It can be synced with other POS devices to help in managing the catering needs more efficiently

Cons

There is much negative i can report as of now. So far it has served all our organization purposes and needs in catering efficiently

Buyer's Remorse !

The demo looked fantastic. Yes was the answer to all my questions. I pulled the trigger, and was made to sign a year long contract the included modules I didn't want. Reluctantly I sighed, handed over my credit card info, and before I was even using the software, I was being invoiced. After 3 months, I have nothing but an inaccurate reporting tool, with none of their modules delivering what was committed to me by their sales woman. And having the system go down for an entire weekend wasn't very fun either. Check and double check references! One of the most important lesson's learned. Our restaurant will survive, but I doubt Peachworks does.

Pros

The colors are pretty.

Cons

The ease of use in the design is great. But this does you no good when there is no data to support your managing efforts. And the reporting that is there, does not match the POS.

PeachWorks is a great system, easy to get setup and even easier to use.

We have 3 locations while I tried to keep track of how each location was doing and controlling labor and food costs I was not doing a very good job of this using our current tools. I replace my solution with PeachWorks and WOW what a difference. I' get alerts if I have issues, I'm able to see up to the minute updates and I can access the PeachWorks apps from any device. A big surprise to me was that I didn't have to pay an additional fee for the mobile app, this is not the case with some of their competitors. The system was easy to setup and the support is some of the best that I've ever experienced. Great Product, Great Team!