


Dashboard



Supported Operating System(s):
Web browser (OS agnostic)About Jackrabbit Care
Jackrabbit Care is a cloud-based child care management solution for child care centers, after-school programs and preschool programs. This solution helps users manage enrollment, attendance, scheduling, billing and communications. Teachers can remotely check student activities and class schedules.
Jackrabbit Care allows teachers, students and parents to see classes on a virtual calendar. Users can add special events and activities to this shared calendar.
Parents can create portals, update information, view statements and make payments. The system also includes modules for immunization management and special health care requirements.Jackrabbit Care also helps child care centers manage their after-school programs. Users can track parent information, cr...
Dashboard
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
October 2017
Jacob from Riverview Charter School
Company Size: 51-200 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
I've been working with JackRabbit for the past few months & both the setup and staff are phenomenal.
This software allows me to run a nearly flawless after school program here at Riverview Charter School by making access to all of the information for the children and the school available and easy to manage.
Pros
What I like most about the JackRabbit software is the ability to customize it to meet the needs of our school and our program here at Riverview Charter School. It makes creating classes seamless, makes scheduling easy, and billing is practically effortless. And that is just the software itself--my experience with the staff behind the software has been incredible, as well!
Cons
There are a few areas that I would love to see improve, namely with the billing areas. In the same way you copy classes, I would love to be able to copy the same billing information from the drop down lists to related siblings. For example, if Suzie attends the after school program on Monday, Wednesday, and Friday, then (most of the time) her brother, Max, is attending those same days. When I go to do billing, I would love to be able to charge Suzie for those three days and then, with just another click or two, have the same thing for Max. In this way, there would be less typing and clicking and would shorten billing time!
August 2020
Karen from Hopewell Valley YMCA
Company Size: 51-200 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2020
Agreement Text Feature is EXCELLENT!
On top of all of the excellent features which far outweigh the issues we have had, Jackrabbit's customer service has been amazing. The staff are quick to respond, take your feedback or questions into consideration at all times, and are honest about their ability to make changes within their system or about how to proceed within their system.
Pros
We selected Jackrabbit over the other products that we researched primarily because of the Agreement Text feature. This featured streamlined our registration process, and parents love the fact that almost every element of the required paper work for enrollment can be completed online.
Cons
We wish there was more flexibility with the way the class schedules have to be completed. Our program has offered a great deal of flexibility to our families and it is very hard to customize this in the class/day schedules that we created in Jackrabbit.
August 2020
Cheryl from Bright Futures Learning Center
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
1.0
Functionality
3.0
August 2020
Unprofessional
Due to another business associate claiming 50% ownership, I sent my LLC, EIN, Operating Agreement, etc. to prove that my name alone was on the business. The business associate in question was the former bookkeeper who mismanaged funds. In an attempt to move forward with my business, my lawyer said that it was not an option to have this person (or her husband's) name associated with Bright Futures at all, since we would soon be bankrupt (in my name). I expressed this to Jack Rabbit and was assured several times that all was in order. However, once this former bookkeeper threatened Jack Rabbit with legal action, my account was closed in the middle of me billing. The bookkeeper and his wife had no legal right to doing this, but were simply being vindictive. Not only did this make my life very difficult, especially given the fact that I had just reopened after Covid, but it made it very difficult for my families who utilized flex spending, child care reimbursement, etc. I was not given any time at all to export information to a new software program. With this being said, the silver lining is that I switched to ProCare and they have been extremely helpful in assisting me with starting over from scratch. Going forward, if my parents require any information in the future (i.e. for tax purposes), I will give them Jack Rabbit's contact information. I believe JR acted blatantly unprofessional.
Pros
The billing component. It assisted me with accuracy and the parents were very satisfied with the process.
Cons
No loyalty/professionalism. All of the companies that I dealt with utilized the legal documents in order to exclude the former bookkeeper from my accounts, except for Jack Rabbit.
August 2020
Marlene from Mill Valley CCC
Company Size: 2-10 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
3.0
August 2020
Jack Rabbit
Pros
It good to access anywhere. Quite user friendly.
Cons
Parents complain about the statements and how they read. They find it difficult even if I put in a specific date I'm glad to see that you can print the child's info sheet from their profile. It would be easier if the information came directly up on the screen instead of the steps you have to take
Reasons for Switching to Jackrabbit Care
Wanted to access from anywhere, not just the office
June 2020
Rosemary from Calvary Chapel Academy
Company Size: 11-50 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
We recommend Jackrabbit
Pros
The product is easy to use and easy to understand. It offers many options, is flexible enough to customize to our needs and is forgiving enough when learning the program and software.
Cons
Some of the features like email design is a little out dated, but it works with the simplicity of the program software and allows for customization.